Shelf

Where AI agents drive business transformation. The workplace has changed. Teams now live in different parts of the country and, possibly, even the world.

Collaborating across projects and continents is becoming the new norm. Distributed teams live and die by their ability to quickly learn, share key knowledge and take the right action at the right time. But there is a problem. Currently stuff is scattered and disorganized all over the place and the products meant to solve this content sprawl, like SharePoint and Confluence, are expensive, difficult

to use and hard to search. In building a solution the Shelf team went beyond software and set out to understand the Science of Organization. They consulted Harvard librarians, change management experts, and information architects. With the help of these global thought leaders, knowledge management best practices were built into the core of the product. Shelf is designed to help declutter and organize your most important content. Everything about Shelf, from our search to our customer support, reflects the passion and drive of our team to build a better way to harness knowledge and make things easy to find and share. People use Shelf to find the information they need to publish a story, make a pitch, or close an important deal, without the pain of redoing work or wasting time tracking things down. Its Shelf’s mission to help millions of distributed teams throughout the globe accelerate their ability to learn, share and succeed. We are reimagining the library for the workplace of tomorrow and won’t stop until we’ve integrated all the important places where important content is buried. Shelf is the missing link in a rapidly evolving, distributed workplace.

11/06/2025

AGI isn't a switch, it's a spectrum of tasks, and for some tasks it is already here.

In the enterprise, the question is no longer whether GenAI works, it’s which strategies actually scale. Shelf’s Jan Štihec sat down with Deloitte’s Gary Arora to dig into what it really takes to succeed with GenAI in production: why many pilots stall (it’s almost never the model), how context engineering is replacing prompt engineering, and the KPIs that truly signal progress. These insights and more are in the full interview.

Watch the full video: https://buff.ly/YrUtdG8

Join Jan and Shelf's COO Colin on Nov 13 for a deeper dive into GenAI's #1 problem in the enterprise, missing context (and how to solve it). Register here: https://buff.ly/TEZJMvp

02/18/2025

🚀Big moment for Shelf!

Seeing Shelf listed alongside giants like Microsoft and Google in multiple AI industry reports, such as IDC and Insight Partners, is a proud milestone. However, what truly stands out is its significance for the future of knowledge management.

At Shelf, we don’t just organize information—we transform unstructured data into high-quality knowledge AI can trust. Every day, we innovate and push the boundaries of AI to ensure people get the right answers, exactly when they need them. Because knowledge should empower, not overwhelm.

This recognition is a testament to the hard work of an incredible team and the impact we’re making. And we’re just getting started🔥

11/22/2023

As the generative AI landscape continues to advance, it’s important for IT leaders to stay informed on the various deployment options available.
Check out this helpful guide to learn more about embedding AI models in custom applications, extending models via data retrieval, and other approaches.

Various generative AI deployment approaches, their pros and cons, and recommendations for successfully integrating them into your enterprise.

11/10/2023

The mass availability of generative AI tools means it's easier to produce text, images, and video than ever before. With that mass availability comes higher standards. One method of ensuring you get the best outputs from GenAI is to have a human in the loop to review what it creates.

GenAI has emerged as a powerful tool for content creation, but often requires a human in the loop to ensure the outputs are valuable.

11/09/2023

Every organization will adopt some amount of AI technology to augment their work. Some industries and jobs will be affected more by others. You can prepare for the future by setting up your knowledge to be used by AI

We've highlighted what jobs will AI replace in this blog, but every industry should prepare to integrate AI into their business.

11/08/2023

One of the most valuable takeaways? The importance of knowledge management to setup GenAI for success. OpenAI CEO Sam Altman referenced the process of having models learn on proprietary data can be time-consuming, but that's what Shelf's knowledge management products specialize in!

This blog post delves into the top OpenAI Conference Takeaways, offering insights into how these developments will shape your AI strategy.

07/06/2022

Agents won't improve performance with clunky tools or processes not optimized for a modern environment.

This post will help you craft an improvement plan and identify problems to solve first: https://shelf.io/blog/agent-improvement-plan/

06/21/2022

Thank you to everyone who joined us to kick off last night at the afterparty hosted by Shelf and Airkit!

We look forward to an awesome week discussing the future of for contact centers! Stop by and see us at booth #930 😎

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Stamford, CT
06901

Website

http://shelf.io/

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Our Story

The workplace has changed. Teams now live in different parts of the country and, possibly, even the world. Collaborating across projects and continents is becoming the new norm. Distributed teams live and die by their ability to quickly learn, share key knowledge and take the right action at the right time. But there is a problem. Currently stuff is scattered and disorganized all over the place and the products meant to solve this content sprawl, like SharePoint and Confluence, are expensive, difficult to use and hard to search. In building a solution the Shelf team went beyond software and set out to understand the Science of Organization. They consulted Harvard librarians, change management experts, and information architects. With the help of these global thought leaders, knowledge management best practices were built into the core of the product. Shelf is designed to help declutter and organize your most important content. Everything about Shelf, from our search to our customer support, reflects the passion and drive of our team to build a better way to harness knowledge and make things easy to find and share. People use Shelf to find the information they need to publish a story, make a pitch, or close an important deal, without the pain of redoing work or wasting time tracking things down. Its Shelf’s mission to help millions of distributed teams throughout the globe accelerate their ability to learn, share and succeed. We are reimagining the library for the workplace of tomorrow and won’t stop until we’ve integrated all the important places where important content is buried. Shelf is the missing link in a rapidly evolving, distributed workplace.