FiberCast South

05/09/2026

04/26/2026

See… we’re not (always ..lol) being lazy. Restarting your wifi router does serve a purpose. 😃

https://www.facebook.com/share/v/18q4ZvgsVy/?mibextid=wwXIfr

04/23/2026

We are aware of an outage in Sullivan it is due to the fire…

5:05 pm update:
We are back online

04/19/2026

🌐 Having WiFi issues?
Here’s how to troubleshoot before you call us!
First, take a look at your ONT (the small white box where your fiber connects). If you see 3 green lights with only one blinking, you’re good — that means your fiber internet is reaching the ONT just fine. The issue is somewhere between the ONT and your WiFi router.

Here’s what to try, in order:
1️⃣ Reboot your WiFi router
Unplug it from the wall, wait about a minute, then plug it back in. Give it up to 5 minutes to fully come back online before testing your connection.
2️⃣ Check your ethernet cable
Make sure the cable running from your ONT to your router is firmly plugged in on both ends and seated in the correct ports. A loose cable is a surprisingly common culprit!
3️⃣ Update your router’s firmware
If your WiFi is still acting up — dropping out, slowing down, or behaving inconsistently — your router may just need a firmware update. Log into your router’s settings (usually through a web browser or its app) and check for any available updates under the settings or administration menu.

Still stuck after all that? Give us a call — we’re always happy to help! 📞

04/02/2026

Accident in front of the Mill Village store will require utility pole replacement. Currently all Fibercast services are working however as the work being performed there may be further damage to our fiber cable and services may be impacted (only north of the accident area).
Power outage may also be expected.
We will keep you updated here on our page.

04/02/2026

While we are not expecting an outage from this, if we do have one tonight, this would be the reason why:

02/18/2026

YouTube experienced a major outage in the United States on Tuesday, with more than 240,000 users reporting problems, according to outage-tracking website Downdetector. As of around 7:59 PM ET, Downdetector recorded 240,707 reports from users facing issues with the popular video-sharing platform, reported Reuters. The website monitors service disruptions by collecting real-time status reports from multiple sources.

The cause of the disruption has not been revealed, and users are waiting for updates from YouTube on when the issue will be resolved.
According to multiple media reports, the outage has also impacted users in Canada, the United Kingdom, and several other countries worldwide.
Several users took to social media to report the issue, with some saying the problem also appears to be affecting Google and Amazon Web Services.

12/28/2025

⚠️ATTENTION FIBERCAST CUSTOMERS ⚠️

We are aware of the approaching winter storm. As the incoming storm approaches, forecasts are calling for significant icing in parts of our service area, with up to about half an inch of ice possible in some locations. Our team will be actively monitoring the FiberCast network throughout the event.

Please note that most storm-related service issues typically come from:
• Trees and branches taking down lines
• Vehicles striking utility poles
• Widespread power outages impacting equipment

In these situations, the order of work is very important for everyone’s safety and is as follows:
1. Police, fire, and emergency crews first make the scene safe.
2. The electric utility then restores power and clears hazards on their infrastructure.
3. Once they give us the all-clear, FiberCast crews can access the area and perform repairs to restore internet service.
Thank you for your patience and understanding during severe weather. We hope everyone stays safe during the storm and avoids any downed wires, poles, or damaged equipment.