Tact

09/06/2022

As your teams step back into the field, proactively deliver critical insights to help them deliver better customer experiences and more meaningful interactions.
✅ Insights and suggestions delivered contextually based on pre-defined triggers, upcoming meetings, and user location
✅Customizable, omnichannel actions embedded with each delivery
✅ AI-powered, in-the-moment data entry for faster post-meeting ex*****on

Empower your field teams with Tact-https://lnkd.in/dG7dZMuM

09/01/2022

In our latest blog, Damian Colehan writes about being back in the field with the return of face-to-face conversations and how to support the new age of commercial models and field ex*****on to build better customer engagement.

Link to the blog-https://www.tact.ai/blog/back-in-the-field-the-return-of-face-to-face-conversations

08/25/2022

Connect where your customers prefer by supporting compliant video meetings on Microsoft Teams with Tact Content Player!

✅Pull approved content directly into MS Teams meetings via prebuilt Vault integration.
✅Reduce the risk of screen sharing with compliant content streaming.
✅Automatically capture call logs and key messages in CRM.

Learn more: https://lnkd.in/dDmARBC4

08/17/2022

Diversity, equity, and inclusion are becoming strategic imperatives for pharma companies as they compete to recruit top talent post-pandemic and post-Great Resignation.

As the pharma industry has been attempting to integrate DE&I to keep up with the times, Jeff Neil pens his thoughts on how these attempts are also bringing considerable rewards.

Link to the blog: https://lnkd.in/dAPxVN2a

Diversity, equity and inclusion are of course a strategic imperative for pharma companies as they compete to recruit top talent post-pandemic and post-Great Resignation.

07/18/2022

What could truly make a customer engagement strategy outstanding in this post-pandemic world?
The answer lies in creating effective bespoke communication with all stakeholders placing convenience, consistency, and relevance at the top of the customer engagement strategy.

Link to our blog on 'Innovating engagement in pharma': https://lnkd.in/d52cNTCs

In a recent article by Alvarez and Marsal, the author commented there is a need to further reshape and keep evolving the customer-facing commercial models in pharma.

06/30/2022

Tact.ai announced today a set of new capabilities that helps pharma improve customer access and personal relationships with HCPs. This includes:

Tact Content Player for MS Teams allows customer-facing teams to connect where customers prefer by supporting compliant video meetings on Microsoft Teams, sharing compliant content to enable better customer access and an improved user experience.
Customer Friendly Email (CFE) offers a reimagined compliant email experience created to help teams send more personalized communications, and appear in their customers’ inboxes more frequently with results as high as 1.5x industry open-rates.

A special congratulations to all teams for launching these solutions! Please find the press release here: https://www.tact.ai/press/tact-ais-new-customer-engagement-capabilities-help-pharma-close-the-access-gap-and-improve-personalized-connections-with-hcps

06/01/2022

Join us in celebrating Pride Month!

Pride has always been about striving for change and making the world a better place. For us at Tact.ai, it translates into fostering a culture of inclusion, and awareness of intersectionality while continuing to educate ourselves.

This is a moment to collectively celebrate the LGBTQIA+ communities, recognize the progress we've made, and keep on working towards the goal of building inclusive and diverse spaces that are welcoming to all!

Happy Pride Month!

03/17/2022

65% of physicians want pharma reps to be able to discuss real-world data with them.

What pharma customer-facing teams need is a personalized engagement plan to cater to evolving HCP expectations.

Tact helps your field teams understand your customer’s preferences to focus more on science, less on selling. Learn more on how Tact helps reach more customers, personalize each interaction and capture more insights. : https://www.tact.ai/solutions/boost-field-productivity

03/10/2022

88% of HCPs said they would be twice as likely to meet with companies that offer better customer engagement based on their preferences.

Let Tact help put the knowledge needed to personalize that interaction in the palm of their hand.

Our customer engagement platform is optimized for field teams to reach more customers, personalize each interaction, and capture more insights. Make pre-call planning, live or virtual meetings, and post-interaction follow-up more effective and human-friendly.

https://www.tact.ai/solutions/boost-field-productivity

03/08/2022

At Tact.ai we recognize Women History Month and International Women's Day (IWD) as a time of celebration, awareness, and gratitude for the struggles and triumphs of women throughout history.

We appreciate that IWD brings everyone together to honor those who’ve paved the path toward creating a more balanced, gender-equal world with the goal of achieving equality for all.

Here is the link to our latest blog capturing discussion with our colleagues across the world to understand what drives them towards balancing success.
https://www.tact.ai/blog/international-womens-day-2022-celebrating-the-women-of-tact-ai

International Women’s Day 2022- Celebrating the Women of Tact.ai

03/03/2022

The latest Accenture HCP engagement survey notes that 84% of HCP prefer a mix of face-to-face and virtual or completely virtual visits.

Allowing the HCPs to have the flexibility of virtual and on-demand engagement could be the key differentiators in your hybrid customer engagement strategy.

Learn more about how Tact can help your teams excel at hybrid customer engagement - https://www.tact.ai/solutions/transition-to-hybrid

02/22/2022

The Tact customer engagement platform supports life sciences organizations taking holistic, outcome-centric approaches to transforming how they engage customers across channels: face-to-face, phone, email, video, chat, and self-service.
Work where the customer wants to work and over deliver on expectations.
Learn more about HCP engagement with Tact- https://www.tact.ai/blog/empowering-customer-facing-teams-to-nurture-meaningful-hcp-engagement