ShyftOff

ShyftOff ShyftOff helps contact centers solve staffing problems, create better customer experiences, and save Our GigCX agents are 100% remote.

Our specialties include: Inbound Contact Centers, Outbound Contact Centers, GigCX, and CcaaS.

04/05/2022

Think the gig economy is just for musicians? Think again. 🤯
Read how the gig world has taken customer service by storm and learn what it can do for customer satisfaction.
https://bit.ly/3x4nYS6

Overflow calls that turn into abandoned calls are bad for business.🙅  Read how call center outsourcing companies support...
03/29/2022

Overflow calls that turn into abandoned calls are bad for business.🙅
Read how call center outsourcing companies support overflow. 🌊
https://bit.ly/3LdQvs6

When faced with a significant increase in inbound calls due to a change in fees, this non-profit utility company turned ...
03/23/2022

When faced with a significant increase in inbound calls due to a change in fees, this non-profit utility company turned to ShyftOff to flex capacity by 10X in just a few hours! Read more for the client's reaction about reduced wait times and customer expectations.
https://bit.ly/36DsJXq

03/17/2022

Patient-centered care doesn’t just take place in exam rooms. It’s everywhere. Check out our list of healthcare call center best practices.
https://bit.ly/3Jjjvy8

🛒 🚀 With online shopping continuing to rise, ecommerce customer service outsourcing is becoming more and more popular.  ...
03/03/2022

🛒 🚀 With online shopping continuing to rise, ecommerce customer service outsourcing is becoming more and more popular. 🛒 🚀

Read how ShyftOff handles it>> https://bit.ly/3IBQ9uf

With online shopping continuing to rise, ecommerce customer service outsourcing is becoming more and more popular. Read how ShyftOff handles it.

03/02/2022

Competent customer service agents aren't easy to find, but they do exist. 🤷‍♀️
Here are 3️⃣ tips on hiring these problem-solving experts. 😎

https://bit.ly/3hB1fUp




Did you hear the news?!  🤯 ShyftOff was a Semifinalist in the Start of the Year Summit! 🚀 To be included as a semifinali...
03/01/2022

Did you hear the news?! 🤯
ShyftOff was a Semifinalist in the Start of the Year Summit! 🚀
To be included as a semifinalist among such an impressive group of founders and startups is an honor and we’re grateful to be recognized in the startup community.

We created ShyftOff because we recognized that companies needed a more efficient, more effective, and less expensive way to staff their contact centers. Receiving praise from Startup of the Year is nice, but nothing means more than when we hear how we’ve helped our clients improve their contact center operations. How can we help your company streamline call center operations? 🤔

Read more>> https://bit.ly/36UnkLO

ShyftOff Named a Semifinalist in Startup of the Year Award Tampa! Florida-based startup lauded for using the gig economy to help contact centers.

Staffing an in-house contact center is challenging and expensive, but there is another option. The gig economy BPO can a...
02/08/2022

Staffing an in-house contact center is challenging and expensive, but there is another option. The gig economy BPO can address customer service concerns.
https://bit.ly/3uBa60b

Staffing an in-house contact center is challenging and expensive, but there is another option. The gig economy BPO can address customer service concerns.

01/20/2022

Finding that handling your contact center is harder than it seems? You’re not the only one. That’s why businesses like yours turn to U.S. call center outsourcing companies like ours. https://bit.ly/3FBswzS



Employee recruiting is a long and time-intensive process, but it doesn't have to be. The gig economy and GigCX is changi...
01/13/2022

Employee recruiting is a long and time-intensive process, but it doesn't have to be.

The gig economy and GigCX is changing the customer service recruiting. https://bit.ly/34Ahaz8

Employee recruiting is a long and time-intensive process, but it doesn’t have to be. The gig economy and GigCX is changing the customer service recruiting

12/30/2021

Don’t let skimpflation impact your business. Domestic call center outsourcing can help businesses avoid skimping on customer service to keep your customers happy. https://bit.ly/3pwzK3m

Business owners are always looking for ways to improve processes, and the GigCX model is one of the best. Here’s a look ...
12/28/2021

Business owners are always looking for ways to improve processes, and the GigCX model is one of the best. Here’s a look at how it can help your business.
https://bit.ly/3quNURV


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802 E Whiting Street
Tampa, FL
33602

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