After 17 years of service, almost half a billion dollars’ worth of computer products put in the hands of loyal Geeks worldwide, jobs for hundreds of people and support for their family members. That is what Geeks.com meant to us and the people who worked here. Words cannot express our gratitude for the relationships and customers we have developed. But all good things come to an end. As of today,
Friday, August 2nd, 2013, we are turning off ordering on Geeks.com. We will cease to sell and ship products immediately. Geeks.com has always stood behind our products and don’t intend to stop now. We plan on fulfilling all of our responsibilities and liabilities, including, orders, any credits due will be issued, and we will have a small staff on hand to answer questions, to process returns, and to faithfully honor warranties. Please be patient as we will have no phone support. For any customer service related issues please email [email protected]. If you have a problem with a product or a technical question we can help with, please send it here [email protected]. For any warranties or returns please go to https://www.geeks.com/OnlineRMA/RMA_Login.aspx?DDD45D64717CD83AB2D5FB0AFD2D75B9=O88D70F6151C8495775DD
The corporation itself is not closing. That vision was the cornerstone of our slogan “Best Deals Every Nanosecond”. Unfortunately after a lot of difficult consideration the owners of Geeks.com feel we are unable to come through on this vision any longer. There are many why's... The e-commerce landscape, as well as the consumer electronics market, has changed dramatically with intense competition and a 1000lb gorilla (do we really need to say who) competitor that can lose millions of dollars to buy customers and suck up inventory. They can lose money with impunity, supported by the stock market. We cannot. We are deeply sorry and saddened by the impact this will have on the families of our staff members, on our own families, and on the community of customers who were a part of us. We are very hopeful that we can turn ordering back on at some future date. In the meantime feel free to use our page (https://www.facebook.com/ComputerGeeks) as a way to express your thoughts on our decision or anything about Geeks.com, computers, and consumer electronics. We welcome and would love your feedback. The days and weeks ahead are going to be difficult for all, and like anyone, we need cheering up too :)
With fond memories of the past and with hope for the future, we are signing off...
The Geeks Team
