11/16/2020
How do you “dehumanize” technology? By creating solutions that seem to diminish one's ability to communicate with others or to function effectively in the world. Technology that creates boundaries between people rather than bringing them together.
At Veridition, we believe that Humanizing Technology Solutions is the act of designing solutions to meet human needs, such as safety and security, human relationships, and personal growth.
In order to Humanize Solutions, it’s important to consider how humans relate to the world. How should technology connect with people to be successful? Focusing on these three principles can guide you.
- Utility: Is this technology relevant to me? Does it enable me to achieve something that I want to achieve?
- Usability: Is the technology presented to me in a way that can fit into my world, and in such a way that I can reasonably use it successfully and safely?
- Emotion: How does the technology make me feel? Does it align with my values? Do I like it?
Evaluating new Technical Solutions with these principles in mind can be successful for the people it’s intended for. Often, the techniques and formats that are necessary to do so look little like those that industry creates to inform their own business decisions, (e.g., product features lists, performance specs, and clinical data); this is the way businesses think…but not necessarily how their users will accept their product or solution.
Veridition’s Adaptive Agile approach incorporates the Human Element into the development of Journey Mapping, User Stories and Acceptance Criteria that will serve as a guide for a successful product outcome that's incredibly Human!
