RingCentral

RingCentral We hope you enjoy posts about RingCentral product updates, new educational contact, events, company news and our corporate culture.

RingCentral is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. RingCentral is a global leader in AI-powered business communications, contact center, conversational intelligence, video and hybrid event solutions, empowering businesses with conversation i

ntelligence and unlocks rich customer and employee interactions to provide insights and improved business outcomes. With decades of expertise in reliable and secure cloud communications, RingCentral has earned the trust of hundreds of thousands of customers and millions of users worldwide. If you need customer service support, please send us a Direct Message or visit the RingCentralSupport page. Connect with the RingCentral developer and customer community here https://community.ringcentral.com

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28/05/2026

IT and business leaders aren’t just managing systems anymore.
They’re expected to drive transformation.

What’s behind the shift? The accelerating pace of technological change, fueled by AI.

In our latest AI Real Talk, RingCentral President & COO Kira Makagon shares what it takes to deliver real impact right now. ⬇️

Catch the full replay of the AI Real Talk: https://ringcentr.al/4c4l83u.

What if your biggest growth lever was just being in the right place?Loyally builds CTI integrations that connect tools l...
28/05/2026

What if your biggest growth lever was just being in the right place?

Loyally builds CTI integrations that connect tools like GoHighLevel and Freshdesk to RingCentral. The technology was solid. The reach wasn't.

After listing on the RingCentral App Gallery and tapping into App Connect, they went from fewer than 2 new customers a month to 5 every week, with recurring revenue up 400% and development cycles cut in half.

How Loyally scaled faster with RingCentral: https://ringcentr.al/4dwjC9N.

27/05/2026

Great patient experiences start long before a patient walks through the door.

But long hold times, missed calls, and inefficient phone experiences put those relationships at risk.

With more than 85,000 patient visits every year, Televero Behavioral Health knows how important every interaction is.

Brian Tucker, Televero's Chief Digital Officer and one of our AI Changemakers, deployed RingCentral AI Receptionist (AIR) as the front door to patient communications, giving his team more time for the conversations that count.

Hear how AI changed Televero's approach to patient engagement 👇 https://ringcentr.al/3PiISbA.

27/05/2026

Your customers don't stop calling and texting when you close up shop.

RingCentral AI Receptionist (AIR) keeps your business responsive around the clock, handling calls and texts, booking appointments, and automatically updating your CRM.

AIR handles it all:
✅ Answers every call and text 24/7
✅ Schedules appointments without manual follow-up
✅ Keeps your CRM updated automatically

Your business stays open, even when you aren't.

Discover your new front desk: https://ringcentr.al/4dawd3m.

Your business doesn’t stop when you miss a call… but your revenue might.Every missed call is a missed opportunity. Unles...
26/05/2026

Your business doesn’t stop when you miss a call… but your revenue might.

Every missed call is a missed opportunity. Unless you have AI answering every single one.

Join our live demo to see how AI Receptionist:
✔ Answers 24/7
✔ Captures caller intent instantly
✔ Routes complex questions with context
✔ Books appointments
➕ So much more!

No hold music. No phone tree. No missed opportunities.

👉 Save your spot for the June demo of AIR, next Tuesday, June 2, at 11 a.m. PT: https://ringcentr.al/42OzkYO.

26/05/2026

Your team didn't sign up to answer phones all day. Let RingCentral AI Receptionist (AIR) step in.

AIR automatically handles inbound calls, answering common questions, routing complex ones, and keeping your CRM up to date.

Your team stays focused.
Your customers get fast answers.
Everyone wins. 🤝

See AIR in action 👉 https://ringcentr.al/3R4GiX3.

25/05/2026

Today, we honor the brave men and women who gave their lives in service to our country. 🇺🇸

Please join us in observing the National Moment of Remembrance at 3 p.m. local time—a time to reflect, remember, and give thanks.

Great customer experiences don’t happen by accident.They require an intelligent customer engagement solution that improv...
22/05/2026

Great customer experiences don’t happen by accident.

They require an intelligent customer engagement solution that improves every interaction across the entire customer journey. That’s exactly what RingCentral’s AI platform was built to do.

We’re heading to CCW Las Vegas on June 24-25 to show how businesses are using RingCentral to deliver faster, more connected engagement at scale.

Book a meeting to see it in action: https://ringcentr.al/3PQFJzU.

22/05/2026

AI isn’t falling short. But disconnected tools are.

When workflows, data, and conversations are connected, AI can operate where work actually happens. That’s when teams start seeing real impact.

RingCentral’s AI & CX Transformation Practice Leader, Mike Egli, shares how having a foundational agentic layer, like RingCentral’s Agentic Voice AI, unlocks what AI can really do.

Hear more in our on-demand Beyond the Pilot: Navigating the Agentic AI Revolution webinar: https://ringcentr.al/3QE6xU3.

21/05/2026

When patient demand surged at Murfreesboro Medical Clinic & SurgiCenter, so did call volume.

Keeping up meant finding a way to handle more without pulling staff from patient care.

Collette Thomas, Director of Information Systems, turned to RingCentral AI Receptionist (AIR) to handle routine inquiries, freeing care teams to spend more time with patients who need them most.

See how MMC improved patient engagement with AIR, via Talking HealthTech 👇

21/05/2026

One event. Hours of content. But most of it never gets used.

Once a session ends, valuable insights are often stuck in long recordings, making them difficult to access and even harder to repurpose.

AI Creator Lab and Content Composer for RingCentral Events change that, turning every session into a year-round content engine so you can maximize event ROI:

✔️ Identify and clip high-impact moments
✔️ Generate social posts, blogs, and emails from your audio
✔️ Optimize clips for mobile with portrait mode and captions

Stop letting your best content go to waste:
https://ringcentr.al/4dAL2vl.

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