Class5 Technologies

08/20/2024

There is currently a backbone telecom outage affected customers on the west coast. We are also seeing it affect websites that cannot text notifications unrelated to our services. Will update with information as we find out more.

07/13/2022

If you have Gorge Networks digital trunks (PRI), you may be having calling issues this morning. There are transport issues between The Dalles and Hood River. They are working the problem.

06/07/2022

It seems that our Gorge Networks customers are experiencing some internet problems this morning. We have contacted them and they are looking into it.

04/25/2022

Notice: we are having some login issues with our HIPAA compliant fax service. It is being worked on currently.

01/11/2022

What makes CLASS5 standout among our competitors? Many Cloud based Business Phone System providers will give you free phones when you sign up for a 2-5 year contract. Why choose us? That free phone usually comes a 90 day to 1 year manufacturers warranty. If that phone has issues in the second year of your three year contract, it’s on you to replace it. If technology changes and you want the new version of that very same phone its on you to pay to replace it, or worse yet, wait until the end of your contract to try and get new phones with your next contract. Sound familiar?
We have found a better way. Built into all our user licenses is a rental phone for you and your staff. This phone is warrantied with advanced replacement for anything. No more sending your phone to a manufacturer and waiting weeks for it to come back so you can use it. Once the phone is diagnosed with and unfixable issue a replacement phone will be shipped out to you as a replacement, no waiting.
What is the phone warrantied for? If you happen to get your foot caught on the cord and the phone goes flying across the room, we will replace it. If Sam puts his lunch in the microwave with tin foil still on it and the office burns down, we will replace the phones. If mask wearing thieves steal all your phones in the dead of night, we will replace them.
If any of the hardware you rent from us becomes replaced with an upgraded model with a feature you just must have, we will upgrade it for free.
This is just part of what makes us different. Contact us to find out more about this program or what else makes us different.

12/03/2021

NOTICE: there is a known issue with Verizon users not being able to call into some phone numbers on various carriers. Verizon is being notified.

12/03/2021

https://class5technologies.com/support/office-management-tips-streamlining-your-virtual-office-communications/

Installing the right virtual office phone system is key to boosting productivity in a remote office. Get real value out of your communications setup. Read on.

12/02/2021

NOTICE: There is an underlying carrier issue affecting calls within the states of Oregon and Washington. We are working with upstream providers to isolate and route around the issue.

11/22/2021

https://class5technologies.com/support/benefits-of-updating-your-small-business-legacy-phone-systems/

Are you interested in upgrading your small business phone systems? Learn how and why to update your small office phone system with Class5 Technologies.

11/08/2021

https://class5technologies.com/support/updating-business-phone-systems-for-100-remote-virtual-offices/

Trying to learn about remote phone systems for your office? Learn about the power of VoIP with Class5 Technologies and get a free estimate for your business.

10/31/2021

https://class5technologies.com/support/what-is-webrtc/

What is WebRTC? How to use and make calls with WebRTC? Should your business invest in a WebRTC platform? These questions and more answered in this blog.

09/08/2020

Power outage at the Vancouver Class5 office. This is why we have redundancies! CenturyLink fiber is down, redundant BGP routes working. Generator is up, all clients still up and running :)