Edgefi

07/25/2024

Last week's massive IT outage was a wake-up call for many of us. 😅

But here's the thing: while we've all been focused on getting back to business as usual, cybercriminals have been taking advantage of the chaos. We've already seen a spike in phishing attempts and other cyber attacks since the incident.

👉 This is your reminder to educate your team about recognizing and reporting phishing scams, especially during this time. Awareness is key to prevention.

And in case we haven't said it enough, thank you to our clients for being so patient and understanding through this situation. We are honored to work with you and to be trusted with your cybersecurity and IT. 💜

To our amazing team at edgefi and the IT folks around the world: you're all rockstars, and we're grateful for all you do. ✨

07/23/2024

We've been lucky to have Alvin with us for three years now! 👏

Alvin started as a Helpdesk Analyst in 2021 and is now working and thriving as a Junior Cybersecurity Analyst. Over the course of his three years at edgefi, he's become SC200 certified, supported countless clients, impressed everyone with his ping-pong skills, and gained a reputation around the office as "the funny one."

In his free time, Alvin enjoys watching anime and playing video games. At one point, he was even ranked globally as Top 100 in Valorant! ⚡️

It's been a fun three years. Leave some kind words and warm wishes for Alvin below! 💜

07/19/2024

🚨 Significant IT outage affects businesses worldwide.

This morning’s outage was caused by a routine software update from CrowdStrike, a leading cybersecurity company we rely on to protect our systems. The issue is not a security incident or cyberattack but a defect in a single content update for Windows hosts. Mac and Linux hosts are not affected.

What Happened:
CrowdStrike deployed an update aimed at enhancing security measures. Unfortunately, a defect in their "Falcon Sensor" antivirus software led to widespread disruptions. This issue caused Windows systems to crash and display a blue screen. The problem stems from a bug in the software, which is designed to protect Microsoft Windows devices from malicious attacks. An alert with a manual workaround was issued to clients early Friday morning.

How It Could Affect You:
We understand that this situation may raise concerns about how it could impact your operations. Here’s what you need to know.

• Service Disruptions: You may experience temporary delays or interruptions in service. Crowdstrike is working diligently to minimize these disruptions and restore normal operations as quickly as possible.

• Data Access: Some services that rely on these systems might experience intermittent access issues.

• Help Desk Access: Our help desk services may experience higher than usual demand as we address these issues. We appreciate your patience and understanding as we work to assist everyone.

Next Steps:
The source of the global IT outage has been identified, and a fix has been deployed. However, full recovery may take some time, according to George Kurtz, CEO of CrowdStrike.

We are committed to keeping our clients informed and minimizing the impact on your operations. We will provide regular updates on our progress and any additional steps you may need to take.

Learn more about the incident from Crowdstrike here:

CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts. Mac and Linux hosts are not impacted. This was not a cyberattack.

07/17/2024

Ready to take the next step in your career? 🚀

We're looking for an experienced Tier 3 IT Engineer to join our team! If you love solving complex IT problems and providing exceptional support, this role is for you.

You'll troubleshoot advanced technical issues, support innovative projects, and help our clients thrive. ⚡️ Learn more about the role here: https://edgenetworks.zohorecruit.com/jobs/Careers/620504000002866015/IT-Engineer---Tier-3?source=CareerSite

07/05/2024

❗️Millions are feeling the impact of recent cyberattacks on financial institutions.

Prudential Financial, a financial services company providing insurance, investment management, and other financial products, disclosed a breach that affected 2.5 million individuals.

Additionally, Patelco Credit Union, a not-for-profit credit union serving over 300,000 members with a wide range of financial services, experienced a ransomware attack that resulted in ATM outages and limited online access.

These incidents highlight the growing threats to financial institutions as hackers are increasingly targeting financial institutions for their sensitive data, accounting for nearly one-fifth of all attacks.

Learn more about the incidents here:
https://www.bleepingcomputer.com/news/security/prudential-financial-now-says-25-million-impacted-by-data-breach/

https://www.bleepingcomputer.com/news/security/patelco-shuts-down-banking-systems-following-ransomware-attack/

Patelco Credit Union has disclosed it experienced a ransomware attack that led to the proactive shutdown of several of its customer-facing banking systems to contain the incident's impact.

06/27/2024

Travis' countless 5-star reviews come as no surprise. 🌟

As we celebrate Travis' three-year workiversary at edgefi, we wanted to spotlight him as an amazing individual and leader with a blog post. Whether you work closely with him or not at all, check it out below—you're bound to learn something new!

https://hubs.ly/Q02Dxjnr0

06/26/2024

Time is almost up for Best of Clark County voting! ⏰

We're a finalist for Best of Clark County: Security Services, and we need your help to secure the vote! Please take a moment to vote for edgefi here: https://hubs.ly/Q02Dm7360

Thank you to all of you who have nominated us for this award - we're so grateful for your support. 💜

👉 Voting is open until June 30th, with winners announced in September and featured in The Columbian.

Thank you for being a part of our journey!

06/21/2024

If you know Zack, you know he's skilled at martial arts and brings the same impressive dedication and discipline to his work as he does to his training.

Before joining us, he served in the Air Force as an Honor Guard and performed at 69 funerals. We're incredibly proud of his commitment to service, attention to detail, and hardworking nature—all of which contribute to making our team so strong.

We're so glad you're here, Zack. Happy edgefi anniversary! 💜

06/18/2024

YAY - it's been one year of Robert at edgefi! 👏

Legend has it that he can cook a mean chicken (among many other things), he's a pro whistler, and a natural outdoorsman when it comes to hiking and kayaking. 🥾🌲 Don't be surprised if you ever see him on Ninja Warrior or Chopped/Iron Chef!

We feel so lucky to have him on our team. He's hardworking, determined, and a great problem solver. Thank you for bringing such a fun spirit to edgefi! 💜

06/13/2024

Meet our summer interns, Alex and Tanya! 👋

It's been so inspiring to see them grow, learn, and contribute in such a short time among our tech and GTM teams. Their enthusiasm is contagious, and their contributions are already making a difference.

If you know us, you know we love the Future Leaders Project, and we're so excited to take part in it again this year! A massive thank you to Workforce Southwest Washington, Washington State University Vancouver, and Columbia River Economic Development Council for creating an initiative that provides many benefits to both the student interns and their host companies. 👏

We're so excited to see all the amazing things they'll accomplish during their time at edgefi!

06/12/2024

We're a finalist for Best of Clark County: Security Services! 👀🎉

Thank you to all of you who have nominated us for this award - we're so grateful for your support. 💜 Now, it's time to vote again! Please take a moment to cast a final vote for edgefi here: https://hubs.ly/Q02Bx6280

👉 Voting is open until June 30th, with winners announced in September and featured in The Columbian.

Thank you for being a part of our journey!

06/07/2024

Our hearts are warm this ! 💜

Since our rebrand, we've received a massive amount of kindness and positive feedback from our team, clients, friends, and partners. We're so grateful to be a part of such a supportive community and to be able to share this exciting new chapter with you!

👉 Learn more about our rebrand from our Creative Director, Alice, as she highlights the evolution of edgefi over the years and how we've aligned our new brand identity to our mission:
https://hubs.ly/Q02zY7KD0

We’re thrilled to have entered a new chapter: the transformation of Edge Networks into edgefi. Hearing so much positive feedback from our team, clients,