Westweb

Westweb We are a family-owned LOCAL high-speed wireless Internet service. Text us at 501-485-4860! Our main service tower in Hoxie can service a fifteen mile radius.

We provide local unlimited broadband Internet service to most of Lawrence County, as well as areas in Greene, Randolph and Craighead counties. We also have dedicated second generation wireless networks running in Alicia, Clover Bend (NEW!), College City, Egypt, Minturn, Portia, O'kean and Sedgwick. Each of these locations can reach 4-6 miles from the town. Our service starts at $30 monthly, with a

one-time installation fee of $100. You do not have to sign a contract with our service, because we do not have one to give you! Also, our service has been and will remain totally UNLIMITED DATA (this is getting hard to find in broadband Internet services). You can text us for more information or tech support anytime at 1-501-485-4860. We do most installs in the morning, so the best time to reach us actually in office face to face is from 1pm to 5pm, Monday through Friday. Please support our locally owned and operated business!

03/27/2026

ETA: Upstream provider got it back up earlier this morning! If you're still experiencing a problem, text us on 501-485-4860 or 870-886-5586 and we will troubleshoot your service. Thank you!

Service alert - our entire network is down as of midnight. We are in the process of getting answers from our upstream provider as to why it is down and when it will be fixed. We will post here with any new information we receive.

03/24/2026

There's an issue in Okean this morning, so Alan is heading there to fix it, which we hope to have repaired ASAP. Thank you for your patience. ~Kristen and Alan

03/23/2026

Large power outage with Entergy this morning affecting our network. They report restoration time as 12 noon right now. We will post here if more info becomes available.

03/17/2026

Service alert - Attention Westweb Okean users - we are having random issues there since yesterday, with our service going off and on. We are investigating the problem and working on a solution. We will post more here when we have any new information. Thank you for your patience.

03/16/2026

Fun keeps coming...We are experiencing random but lingering issues with our Okean network this afternoon. Still working on it. Thank you again for your patience on this everyone.

03/15/2026

Service alert - our hoxie tower lost power when the leading edge of the storm came through tonight, as did most of south hoxie. Entergy reports 9:30pm restoration right now.

03/06/2026

Service alert - power outage on our network in Portia this morning. Entergy reports 11AM restoration time there. Just letting everyone know.

02/24/2026

Service alert - we are having some issues at our Hoxie tower today. Some service there has been out for a bit, we are working to get it back to running on a backup. Please note that service there will be somewhat slower since it is going to be running on a backup system until we can get the repair started and completed (waiting on the wind to die down for safety). Thank you for your patience.

02/23/2026

Service alert - we are having problems with our Larkspur network in walnut ridge currently. We are working on a fix for it. Thanks for your patience as we resolve the issue there.

Due to the weather, our offices will be closed tomorrow. The roads are still rough, and it's incredibly cold, so stay h...
01/25/2026

Due to the weather, our offices will be closed tomorrow. The roads are still rough, and it's incredibly cold, so stay home, warm and safe!

You can still reach us anytime on our text only tech support number 1-501-485-4860 or our shop phone 1-870-886-5586. If you would like to pay electronically, you can do so 24/7 through our PayPal address [email protected] or by requesting a Square invoice sent to you.

Have a blessed day! ~Alan and Kristen West

01/08/2026

Service alert - we are again experiencing an outage with our upstream provider. This is affecting our service in all locations. We have already opened a ticket with them to start the restoration process. We will post any new info here as we receive it.

01/06/2026

Update: electric company outage line operator decided it must be on our end and cleared the outage (even though it was DEF on their end and their fix just a week or so ago) and told us to fix it (yes, ma'am, we've tried). We contacted another electrician who quickly responded and thinks it's the electric company's problem (we agree), but he's coming by tomorrow to check it out!! That's what we can do until he can come out. Just from our description, he thinks he knows the problem and is going to put eyes on it during daylight tomorrow. Thank you again for your patience!

Egypt is having an outage that is apparently yet again power related. We've reported the outage with the electric company, contacted an electrician and now waiting for either to respond. We have done everything on our end with replacing the outlet and breaker, and feel it's electrical still further up the line, which is outside our area of expertise. We appreciate your patience until we can get either company to respond and help us out. Thank you! ~Alan

Address

211 W Free Street
Walnut Ridge, AR
72476

Opening Hours

Monday 1pm - 5pm
Tuesday 1pm - 5pm
Wednesday 1pm - 5pm
Thursday 1pm - 5pm
Friday 1pm - 5pm

Telephone

+18708865586

Website

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