05/25/2021
Despite efforts, Americans still find receiving service or accessing information from federal agencies a challenge. iConstituent can help with best practices and constituent engagement.
https://www.nextgov.com/cio-briefing/2021/05/survey-1-3-experience-slow-service-engaging-government/173994/
Nextgov
Despite progress, a recent survey indicates agencies still have room to improve service delivery.