TVfreedom.org

02/16/2016

U.S. Consumers Fed Up With Negligent Pay-TV Practices
By Robert C. Kenny | February 15, 2016

According to a new Harris Poll, nearly everyone says that pay-TV services are more expensive than they should be and one in two American’s portray pay-TV service providers as greedy business people, who are making the experience relatively unaffordable. As for DVR/cable box rental fees, 79 percent of Americans believe they are too high and it remains a top concern for subscribers.

With that backdrop, we thought you may find the following infographic illustrating pay-TV subscribers’ biggest concerns about their pay-TV service of interest. Notwithstanding the overall cost of the monthly bill, pay-TV subscribers say their biggest concerns with their cable or satellite TV service are excessive equipment rental fees (21%), poor service/connection quality (17%) poor customer service (13%), and complicated billing (10%).

Many subscribers had other issues that were very concerning, such as difficulty canceling service or attempting to downgrade their programming packages to save money.

It’s time for ATVA and its member pay-TV companies to address true consumer harms related to outrageous annual price hikes, poor service quality, excessive equipment rental fees and deplorable customer service.

Visit TVfreedom.Org for more information

http://www.tvfreedom.org/uncategorized/u-s-consumers-fed-up-with-negligent-pay-tv-practices/

U.S. Consumers Fed Up With Negligent Pay-TV Practices February 15, 2016February 15, 2016 admin By Robert Kenny | February 15, 2016 According to a new Harris Poll, nearly everyone says that pay-TV services are more expensive than they should be and one in two American’s portray pay-TV service provide…

02/09/2016

New Harris Poll Shows Americans Believe Pay-TV Providers are "Greedy," "Heartless," and "Unpleasant" - Read more here:http://www.tvfreedom.org/wp-content/uploads/2015/03/Harris-Poll-Press-Release-FINAL4.pdf

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https://youtu.be/9-Tv7uukjoM

TVFreedom and Antenna Direct set out on the TV Liberation Tour.

09/03/2015

https://www.youtube.com/watch?v=6VjiG3D_qHw

03/04/2015

ACA Calls for Change in Law Despite Self-Evident Barriers to Implementation

COMMITTED TO BUILDING A BRIGHTER FUTURE FOR TELEVISION

02/24/2015

"Local broadcast TV’s integral role in American culture" via http://bit.ly/1Apf7pV

Imagine a world where your primary news source is dominated by national pay-TV networks.

10/16/2014

New post on the TVfreedom.org Blog - check it out!

By Robert C. Kenny | October 16, 2014 The average American consumer spends nearly three hours each day online, including a half-hour devoted exclusively to watching video.  Not surprisingly, recent...

09/09/2014

http://thehill.com/blogs/congress-blog/technology/216959-nothing-more-than-a-choice-deal-for-pay-tv

Washington’s oversight of the pay-TV industry during the past two decades has been marked by a light regulatory approach.

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By Robert C. Kenny | September 3, 2014As the Congressional session draws to a close, a move is afoot in the Senate Commerce Committee to introduce a last-minute legislative proposal -- known as "Lo...

09/05/2014

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By Robert C. Kenny | September 2, 2014During the past 15 years, pay-TV subscribers have had a front row seat to ever-increasing monthly cable and satellite bills. They have been the victims of erro...

07/16/2014

New Op-Ed by : "How Industry Fails to Connect with Customers" http://bit.ly/WeTFn3 via The Hill

Right now, pay-TV’s lobbyists are swarming Washington in a cynical campaign to convince Congress and the Federal Communications Commission to reform the nation’s video marketplace.

07/09/2014

New Analysis: Thousands of Substantial Service Failures In 2014 from Big 5 Companies http://bit.ly/1j7Ml6h