10/30/2026
Booked a flight with Japan Airlines or Japan Transocean Air? Be alert for messages pretending to come from the airline.
JAL's notice dated October 30 explains that unauthorized access to its reservation-system provider exposed information for about 92,000 customers. This includes names and flight details; about 2,000 customers also had additional details exposed, including passport numbers and contact information.
JAL says credit card numbers and passwords were not compromised, and it currently has no evidence of misuse. The access occurred between August 2023 and September 2026; this is a newly published notice about earlier activity.
The airline says it has emailed affected customers. If you receive an unexpected message about your booking, avoid its links and check through the airline's official website or app. Someone knowing your flight details does not prove they represent the airline.
Read JAL's notice and official contact information:
https://www.jal.co.jp/en-jp/news/general/2026/other/261028.html
-Gabby (Computer Center)