05/25/2026
Google scan calls:
Google does not send automated phone calls regarding account security, login attempts, or password changes. Any unsolicited call claiming to be from Google’s fraud prevention or security team is a scam designed to steal your login credentials or personal information.
How the Scam Works
Spoofed Caller ID: Scammers use technology to make their calls appear to come from legitimate Google numbers (such as +1-650-253-0000 or 1-855-812-4430).
False Urgency: The automated message typically claims there was an unauthorized login attempt or a request to change your password/phone number, urging you to press "1" to secure the account.
Social Engineering: If you press a button or engage with the caller, you are connected to human scammers who may ask for verification codes, passwords, or remote access to your device.
Immediate Steps to Take
Hang Up Immediately: Do not press any buttons or provide any information.
Do Not Trust the Caller ID: Even if the number looks official, it is likely spoofed.
Verify Through Official Channels: If you are concerned about your account, do not use any links or numbers provided by the caller. Instead, go directly to Google’s official Account Recovery page or check your Security Checkup within the Gmail app or Google Account settings.
Check Account Activity: Log in to your Google Account and review recent device activity. If you see unknown devices, sign them out immediately and change your password.
Enable Strong Authentication: Ensure you have Two-Step Verification (2SV) enabled, preferably using an authenticator app or hardware key rather than just SMS, to prevent account takeover.
Key Takeaway: Google will never call you proactively to ask for passwords, verification codes, or remote access. Treat all such calls as fraudulent.
