TruVideo

TruVideo TruVideo is a video, messaging & AI platform for service providers that improves customer communication and trust while increasing revenue.

TruVideo is the most advanced and simplest to use automotive video and texting solution in order to increase Revenue per Repair Orders, CSI scores and car Sales. TruVideo was created by a dealer principal and has always focused on being the simplest to use video app on the market. They understand that implementation is key and work with their customers to ensure their rollout is a success. A propr

ietary video and texting platform helps customers to see and understand each dealer’s services and products better than ever before. Therefore, dealers build trust and get to a “yes” faster.

06/25/2026

Scale matters when it comes to AI in fixed ops.

Barb Edson of CDK shares how service data, de-identified insights, and platform investment are helping accelerate new solutions for dealers.

Watch the clip from our NADA 2026 Leadership Series: https://hubs.la/Q04mHTLM0

For insurance software providers, adding video capabilities can seem like an obvious next step.But building a video plat...
06/25/2026

For insurance software providers, adding video capabilities can seem like an obvious next step.

But building a video platform is far more complicated than adding an upload button.

From device compatibility and cloud costs to compliance, security, and scalability, organizations often discover that video requires an entire ecosystem, not just a feature.

This blog article explores the hidden challenges and costs of building video in-house, and why many companies underestimate the complexity involved.

Read more:

Building your own video platform sounds simple—until it spirals into outages, rising AWS bills, compliance risk, and a $2M lesson in technical debt.

Every minute an aircraft sits grounded costs airlines money.AOG events don't just affect schedules; they impact passenge...
06/25/2026

Every minute an aircraft sits grounded costs airlines money.

AOG events don't just affect schedules; they impact passengers, crews, operations and revenue. That's why airlines and MROs are increasingly turning to high-resolution video to accelerate diagnostics and reduce downtime.

Learn how faster access to visual information can help get aircraft back in the air sooner:

Aircraft on Ground (AOG) events can cost airlines up to $150,000 per hour. Learn how high-resolution video helps airlines and MROs reduce downtime, accelerate repairs and minimize operational disruptions.

We’re at the Future of Insurance in Chicago tomorrow!If you’re attending and want to talk about:✔️ Reducing fraud exposu...
06/24/2026

We’re at the Future of Insurance in Chicago tomorrow!

If you’re attending and want to talk about:

✔️ Reducing fraud exposure
✔️ Improving FNOL workflows
✔️ Establishing verified baseline conditions
✔️ Faster claims and underwriting decisions
✔️ Video-powered insurance operations

… we still have a few meeting slots available.

Schedule a meeting with our team here: https://hubs.la/Q04m2bzL0

Looking forward to some great conversations this week!

Here's a metric worth tracking: How often do you discover mid-maintenance that you've misunderstood the work scope?The j...
06/24/2026

Here's a metric worth tracking: How often do you discover mid-maintenance that you've misunderstood the work scope?

The job becomes complex. Parts are wrong. Labor allocation is insufficient. Everything pauses.

These delays hide in extended throughput times and hangar utilization rates. But they're costly.

The root cause? Incomplete information at the planning stage. Better initial documentation means actually understanding the work before you start it.

Get measurable strategies: Download our guide on transforming maintenance throughput through better documentation 🛫 https://hubs.la/Q04m25xz0

Desk adjusters could handle far more claims remotely if they had confidence in the evidence.But without verified baselin...
06/23/2026

Desk adjusters could handle far more claims remotely if they had confidence in the evidence.

But without verified baseline documentation, they schedule site visits to establish pre-existing damage. Travel time. Scheduling delays. Increased LAE.

A desk adjuster who might process 15 claims per week could handle 45-75 with comprehensive video evidence at FNOL. That's not just efficiency. It's a fundamental capacity expansion.

What's preventing your adjusters from working at full capacity?

Expand capacity: Download our guide on reducing adjuster site visits and increasing claims throughput by 3-5x 👉 https://hubs.la/Q04m21sf0

A single hour of AOG (Aircraft on Ground) time can cost an airline up to $150,000.When an aircraft is grounded, every mi...
06/23/2026

A single hour of AOG (Aircraft on Ground) time can cost an airline up to $150,000.

When an aircraft is grounded, every minute matters. Delays impact passengers, crews, schedules, revenue and brand reputation.

Our latest article explores how high-resolution video is helping maintenance teams diagnose issues faster, collaborate more effectively and reduce costly AOG events.

Read more:

The old cliché says that time is money. While that may be an excuse Wall Street types and twenty-something entrepreneurs use to get out of boring staff meetings, the saying is absolute gospel for the aviation industry.

Digital inspections can do more than document vehicle condition. When done well, they build trust, improve customer comm...
06/22/2026

Digital inspections can do more than document vehicle condition. When done well, they build trust, improve customer communication, and help shops turn inspection findings into approved work.

Join TruVideo’s Warner Jones for AAPEX Joe’s Garage Online 2026, Part 6: Turning Digital Inspections Into Sales Opportunities.

This ShopOwner webinar will cover best practices for shop owners, technicians, and service advisors, including how consistent inspection processes and clear documentation can strengthen the customer experience and create more sales opportunities.

Wednesday, June 24 at 2 PM ET
Register here: https://hubs.la/Q04mbPMh0

The average property claim can take more than a month to settle.A big reason is slow, manual documentation at the very s...
06/18/2026

The average property claim can take more than a month to settle.

A big reason is slow, manual documentation at the very start of the process.

Immediate video documentation is helping insurers fix that: speeding up FNOL, improving accuracy and reducing delays all the way to settlement.

Read the full article to learn more:

Immediate video documentation is helping insurers reduce claims cycle time by up to 50% by accelerating FNOL, improving fraud detection and streamlining adjuster workflows from first notice of loss to settlement.

Your drivers aren't mechanics. They shouldn't have to be. But when they're forced to describe technical problems in tech...
06/18/2026

Your drivers aren't mechanics. They shouldn't have to be. But when they're forced to describe technical problems in technical terms, communication breaks down. They use the wrong vocabulary. Technicians misinterpret. Parts get ordered incorrectly. Labor gets scheduled inefficiently. The truck sits longer while everyone figures out what's actually wrong.

Visual communication solves this instantly. Show, don't tell. The driver doesn't need technical vocabulary when the technician can see the problem directly.

Learn more in our white paper: "The Hidden Cost of Communication Delays" https://hubs.la/Q04lgTx60

Address

888 Worcester Street, Floor 3 Suite 340
Wellesley, MA
02482

Opening Hours

Monday 8am - 6:30pm
Tuesday 8am - 6:30pm
Wednesday 8am - 6:30pm
Thursday 8am - 6:30pm
Friday 8am - 6:30pm

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