Marketing Messages

12/20/2024

Time to slow down and get ready for the holidays. May your days be merry and bright, and may your online shopping experiences be grand and uneventful. Accidents happen, here's a funny story or two that happened this week at Marketing Messages

Experience comes in handy around the holidays, be it with wrapping presents or formatting audio for perfect on-hold playback. Happy Holidays!

11/27/2024

Happy Thanksgiving to everyone that celebrates. To enjoy the holiday, we'll be closed on Thursday and Friday, and so will our sister company, ModPod.

11/05/2024

In today’s fast-paced business environment, innovation is key to standing out. At Marketing Messages, we’re committed to finding unique and innovative uses for voiceover technology. While many know us for providing recordings and translations for call center applications and on-hold messaging, our capabilities extend far beyond that scope. Today, we are thrilled to share an inspiring example of how our services have made a significant impact for a global hearing aid company.

A global leader challenged Marketing Messages to record voiceover in 32 diverse languages for both male and female voices.

11/04/2024

From our sister company, ModPod:

Hosts Dan Nelson & Josh Blood revisit Amy’s home voiceover studio to explore her latest upgrades, soundproofing tips, & must-have gear for pro-quality audio.

10/25/2024

As various technologies grow and change at impressive rates, it is fair to wonder what exactly differentiates a professional operation like Marketing Messages. After all, surely if you dedicate enough time and effort you can figure out how to create professional recordings that sound close enough to professional without needing to pay extra for it. Certainly there are time/expertise/technological motivations for using professional services rather than trying to assemble high quality audio on your smartphone, but today let’s talk about a more unseen element of our process. Let’s discuss how our customer service process benefits your final product.

There are reasons for using professionals rather than trying record on your phone. Our customer service process benefits your final product.

10/16/2024

In today’s healthcare landscape, ensuring that patients can access information in their native language is critical to delivering quality care. In a recent video, “Health Care Language Access – Voiceover Essentials,” Jim Giebutowski, Partner, Business Development at Marketing Messages, dives into how healthcare providers can improve patient care by speaking to callers in their native language.

Massachusetts Commission on the Status of Women
ModPod

Improve patient care by speaking to callers in their native language. Jim from Marketing Messages explains health care language access.

10/11/2024

As a scriptwriter for IVR (Interactive Voice Response) systems or auto attendants at a company, accuracy is critical. Whether you are writing for customer service hotlines, call center prompts, or any other voice systems, the language and tone you choose are your brand’s voice. If your company operates in multiple regions or serves a diverse clientele, translating these prompts from English to Spanish is often necessary to meet your audience’s needs.

But how can you ensure that these translations are accurate and convey the right message?

Here’s why using professional translators from English to Spanish is the key to success.

Ensure accurate, culturally relevant translations for IVR and auto attendant scripts with professional translators from English to Spanish.

09/17/2024

"...with due respect to Mr. Jones’s diverse and highly esteemed acting career, I don’t believe it to be any great stretch to argue that his greatest legacy, his most iconic element as an actor, was his incredible voice." - Brendan Foley

Remembering James Earl Jones and his greatest legacy... his most iconic element as an actor - his incredible voice.

09/17/2024

At Marketing Messages, we specialize in providing global voices for businesses, and when it comes to European Portuguese, selecting in-country, Portugal-based professional voice talent is the best option for many reasons. Let’s explore why.

When your organization serves European Portuguese-speaking customers, a Portugal-based professional voice talent can make all the difference.

09/05/2024

Our new, flexible template lays out a visually clean, top-line direction with columns for file names, the voice prompt text to be recorded, and ample space for any directions, pronunciations, and comments. Plus, a column can be added for any text that needs to be translated, or multiple languages to record.

Using a voice prompt script template takes the guesswork out of your messages & provides consistency across your communication plan.

08/23/2024

You’ve delivered a well-crafted script filled with a directory of employee names and new product offerings that include unique brand names. After receiving our finished audio, you immediately loaded it onto your telephone system. But after only one business day, a co-worker alerted you that her last name was incorrectly pronounced. On top of that, you were advised by a product manager that one of the brand names was also incorrectly pronounced. Your customers who call your business hear mispronunciations, and your co-workers blame you for the errors!

We detail our processes that assure Voice Artists record correct pronunciations in scripts that you've carefully prepared.