08/31/2026
What if your law firm could create client videos in just 30 minutes and use them to improve communication throughout the client journey?
In this clip from Behind the GAVL, GAVL CEO Ryan Raplee and Kylie Moss Fahey Fahey, Director of Growth Marketing at Case Status® get all into how video can help law firms reduce friction, answer common client questions, and create a better overall experience.
It’s just one piece of a much bigger conversation around the future of client experience, including AI, rising client acquisition costs, communication strategies, and what leading firms are doing differently.
Ryan and Kylie also go behind the scenes of the upcoming Case Status CX Summit, September 16–18 in Charleston, South Carolina, and what attendees can expect.
🎥 Watch the clip and catch the full conversation on Behind the GAVL. https://www.youtube.com/watch?si=k8MSf1InN6J42qgF&v=imKkU2vbCLs&feature=youtu.be
Heading to the CX Summit? Get 25% off your ticket with GAVL’s exclusive code: GAVL25
GAVL will also be at the summit offering VIP attendees free professional video recording sessions. Participating firms can create videos to use throughout the Case Status platform, including welcome messages, case-stage updates, and other client communications.
https://www.casestatus.com/cx-summit