EFFtechnologies is simply “Efficient Technology”…or on days your technology doesn’t work the way you expect our name takes on a whole and different more humorous meaning. EFFtechnologies was created to do away with the frustrations that most individuals experience every day in having to deal with today’s so called customer service providers and the technology solutions they’re supposed to stand by
after handing you the receipt. Everyday thousands of businesses and individuals are forced to learn, guess, or get trapped on never ending phone calls with engineers from the maker of these products and solutions that only speak in a non-relatable language to the average customer. This is frustrating to most customers because this disrupts their day when they should be out enjoying it. It’s not a secret or even rocket science that having the right support can reduce the time spent as well as one’s level of frustration. We want to welcome you to a new way of thinking and handling your technology issues. The president and owner, Dean Ward, has spent over 20 years constructing IT policy and procedures, designing systems, building infrastructures, and has built customer support centers from the ground up for several fortune 100 companies across the nation. He has dedicated his career to making things right the first time, acknowledging when things go wrong, and doesn't stop until a customer is satisfied. At the end of the day we realize it doesn’t matter how good your product is if the customer isn’t happy. We changed the approach to support and customer service to simplify the process that involves the customer, most of the time by simply listening to them.
