HiTech Service

08/07/2025

The new AI era demands that companies adapt to industry changes. HiTech recognizes and responds to this demand, starting with the recruitment sector. Talantly.ai represents our approach to leveraging AI for recruiting.

Talantly.ai’s primary objective is to create an effective AI-driven recruitment process by using a language model that provides in-depth analyses of candidates’ documents throughout the hiring process.

https://hitech-us.com/articles/entry/000/ai-recruiting-assistant-for-smarter-transparent-hiring

09/21/2022

IT Outsourcing Services

Our company provides a full scope of IT outsourcing services, so if you decide to outsource your software development, technical support, or any other service that associates with IT outsourcing, HiTech Service would be glad to be your reliable offshore ISO 9001:2015 certified software development partner.

Below you can see the complete list of the main IT services that you can outsource to our main office in the USA or to our R&D center in Ukraine:

✔️ Software Development
✔️ Customer Support
✔️ Quality Assurance
✔️ Managed Services
✔️ Compliance Audit
✔️ GDPR Compliance
✔️ Competency Center
✔️ Emergency IT Support
✔️ Software as Medical Device

Don't hesitate to contact us if you have any project-related questions!

09/14/2022

We always ensure we provide our clients with the best IT services possible. Here are some client reviews to back up our words.

09/06/2022

OUR SERVICES - GDPR COMPLIANCE

In April 2016, the EU adopted the General Data Protection Regulation – GDPR, which comes into force starting on May 25th, 2018. According to the new policies, every EU company working with clients’ personal data should be GDPR compliant.

To be more specific, clients’ personal data here is the security-sensitive users’ data that a company has access to. This includes credit card information, bank accounts, IDs, CVs, and other documents and records, gathered during the person verification or while processing personal data – all that should be well protected, and GDPR compliance is a must in order to continue working in the EU.

The GDPR set of rules makes up more than a hundred pages book, and it might be quite difficult to acknowledge and adopt all of them without having enough experience in this very sphere.

Our GDPR Consulting services are not limited to the IT industry only. We’re ready to help any company that collects or processes Personal Data. Throughout the whole consultation process, we work closely with all the departments of the company (IT, Legal, Customer Support, HR, Financial, Training & Competence, etc.).

Find out more about being GDPR compliant: https://hitech-us.com/gdpr-compliance/

09/02/2022

OUR SERVICES - MEDICAL DEVICE DEVELOPMENT

HiTech Service provides full Software as a Medical Device Development Life Cycle for this device software, including analysis, software validation, software development, QA, deployment, and development of process documentation using the latest technologies on the market and in compliance with Medical Device Regulation, European standards, and best practices.

We work with both – startups and big healthcare projects aimed at designing software solutions to reduce human data entry errors and duplicative processes.

Software development and certification preparation process are done according to:

✔️ US FDA Regulation requirements
✔️ ISO 13485:2016 “Medical devices— Quality management systems — Requirements for regulatory purposes”
✔️ EN/IEC 60601-1 “Medical Electrical Equipment and Systems”
✔️ ISO 14971 “Medical devices — Application of risk management to medical devices”
✔️ IEC 62304 “Medical device software — Software life cycle processes”
✔️ IEC 62366 “Medical devices – Application of usability engineering to medical devices”
✔️ Cybersecurity requirements

Our team has good experience in developing software as a medical device, backed up by knowledge of the European Union Regulation of Medical Devices, Regulatory Requirements in Healthcare, and Safety Risk Management.

Take a look at the detailed process of medical device development: https://hitech-us.com/case-study-how-to-develop-and-certify-a-medical-device/

08/24/2022

OUR SERVICES - COMPLIANCE AUDIT

Why do you need a compliance audit?

The demand for high-quality IT services and solutions is growing day by day and so grows the number of IT service providers. With such a variety of potential contractors, it is difficult for a customer to choose the best service offer in price and quality.

To make a choice easier, the customer should first look if a potential contractor has an international certificate of compliance with ISO 9001:2015 standard. This standard includes requirements for processes and procedures that a company needs to follow in order to comply with international demands.

What do you get upon completing the compliance audit:

✔️ guarantee to your clients and partners that your product or service production process complies with the latest international standards
✔️ confidence that all processes in all company departments meet your expectations and follow fluent production workflow
✔️ understanding of company business processes and the ability to change the process at different stages
✔️ minimization of the human factor, ensuring effective management, control, and production systems

We would be glad to provide you with the best compliance audit services and help your company get through the necessary certification process.

Read more here: https://hitech-us.com/case-study/complying-security-standards-and-processes

08/16/2022

OUR SERVICES - QA SERVICES

Starting from the very beginning, even while planning the new development, you need to have a reliable QA team to create a set of tests, carry them out and record the results to ensure that your product will be released as well as possible.

Compatibility tests, acceptance testing, usability testing, internationalization, and localization tests – are just the first steps that your QA team needs to take to ensure that your software will be released successfully. Adding new features, you need to make sure that your current functionality remains unhurt, and that’s where you need your QA team again to create and perform smoke and sanity tests, regression testing, etc.

Another way to save time and money is to automate a part of QA routine activity. Of course, manual testing cannot be substituted with autotests in the scope of new feature development, sanity, and smoke tests, however, can be trusted to a machine.

By choosing HiTech Service LLC as your outsourcing QA team, you can trust your QA process not only to manual QA engineers but to professional testing automation specialists as well. Our years of experience in autotests development have shaped our skills in using both – paid and free tools that can significantly cut your expenses on the quality assurance process.

See the real case studies here: https://hitech-us.com/case-studies/

08/10/2022

OUR SERVICES - ENTERPRISE CUSTOMER SUPPORT

We offer you customer care professionals who speak fluent English having excellent telephone etiquette. Each support specialist holds a university degree in linguistics and possesses years of experience working in the technical sphere, able to provide qualified help on tier 1, 2, and 3 customer support and client retention.

We also provide guaranteed turnaround email support with customized responses to each email.

You can always count that your problem will be clearly understood and addressed in the most timely manner. We are US based with 2 more offices in Europe!

When you outsource to HiTech, you have the freedom to focus on your business while a dedicated team of ISO 9001:2015 certified professionals is committed to providing the best possible customer service for your product.

See one of the examples: https://hitech-us.com/case-study/ico-live-support-services/

08/05/2022

OUR SERVICES - SOFTWARE DEVELOPMENT

What technologies do we work with?

✔️ Mobile Technologies include native frameworks and cross-platform accelerators, PhoneGap, Titanium, Xamarin, Sencha Touch on iPhone and iPad (iOS), Android, BlackBerry, and Windows Phone.

✔️ Desktop Development is available on Windows, macOS X, and Linux, using native API (Win32, Cocoa), a full stack of Microsoft .NET, and cross-platform frameworks like Qt and wxWidgets.

✔️ Web Development includes Microsoft ASP.NET/MVC, Java JSP, LAMP (Linux, Apache, MySQL, PHP), HTML5, Javascript/jQuery, CSS.

✔️ Database Services include database design and tuning on the most modern relative DB engines (MS SQL, Oracle, PostgreSQL, Sybase, etc.) and related reporting tools.

✔️ Enterprise Development is available using Microsoft.NET, Java EE, and related platforms.

Learn more: https://hitech-us.com/software-development/

07/04/2022

With over 10 years of experience providing customer support services, we have saved some peculiar tips up our sleeves.

We would be happy to show some of them to you:
https://bit.ly/3LEruHo

Customer support is an integral part of your business's success. If your responses are slow, then the product's value can hardly cover the client's anger. And this is only the very first tip. There are many more!