Yes UX

Usability and Web Consulting for the greater Washington, DC area.

02/26/2017

Journey mapping...have you done it yet? Here are some interesting tools:

https://www.nngroup.com/articles/remote-customer-journey-mapping/

Digital tools help distributed teams compile journey maps into digital formats, collaborate synchronously, and integrate external data in their journey maps.

05/16/2016

Interesting. Not sure if I agree in every instance. Pure usability is a bit blue sky, sometimes....agree or disagreee? https://www.nngroup.com/articles/needy-design-patterns/?utm_source=Alertbox&utm_campaign=f2f3dd7819-Needy_Patterns_Edit_Saved_Cards_05_16_2016&utm_medium=email&utm_term=0_7f29a2b335-f2f3dd7819-23125225

These two overly demanding website design patterns aimed at driving engagement are in conflict with how people utilize browser tabs.

03/30/2015

Monday morning's usability article of the day: Change Blindness
http://www.nngroup.com/articles/change-blindness/

People often overlook new visual details added to an existing image. This affects the usability of many design elements, from error messages to navigation.

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