ITEM INC.

ITEM INC. We sell Copiers & Printers, and parts, including genuine brand new or used/refurbished parts &

"OEM. Compatible. Refurbished. Same fuser, three very different buys. 🔧The truth? All three can work great. The differen...
08/26/2026

"OEM. Compatible. Refurbished. Same fuser, three very different buys. 🔧
The truth? All three can work great. The difference is what happens before the part ships. Every unit that leaves our warehouse gets checked three ways:
Source: who built it and where it came from
Condition: seals, wear parts, and build quality
Testing: proven working before it hits the box
Swipe through to see all three side by side.
Got a machine you're not sure about? Comment OEM, COMP, or REFURB and we'll help you pick the right fit. 👇

"

08/21/2026

Before you toss that "empty" toner cartridge, try this! 🖨️

This week's Fix-It Friday trick takes just 30 seconds and could help you squeeze dozens more pages out of your toner cartridge. Watch the video, then tell us in the comments: did you already know the shake trick, or is this new to you?

"Meet Steve, our OKI whisperer.If you've ever called in with a printer problem that had everyone else scratching their h...
08/17/2026

"Meet Steve, our OKI whisperer.If you've ever called in with a printer problem that had everyone else scratching their heads, chances are Steve was the one who solved it. Patient, knowledgeable, and always happy to help, he has a knack for turning frustrating printer issues into quick fixes.

Steve is one of the many reasons calling Item Inc. feels less like contacting a help desk and more like reaching out to a trusted friend who just happens to know everything about printers.

Thanks for all you do, Steve!

Say hi to Steve in the comments below..

"

08/14/2026

Clearing the same paper jam every week? The jam isn't the problem. It's the symptom.

This week's Fix-It Friday covers the 7 checks that find what's actually causing a main tray jam, from the paper itself to the pickup roller to where the sheet stops on a test print.

Step 6 is the one to remember: watch where the paper stops. That one detail usually points straight at the failed part.

Save this video for the next jam, and drop a comment if there's a printer problem you want us to break down next.

Here is a peek behind the curtain. Before any part makes it into our inventory, it passes three checks: verified source,...
08/13/2026

Here is a peek behind the curtain. Before any part makes it into our inventory, it passes three checks: verified source, specs confirmed against the manufacturer, and a supplier that delivers consistent quality every single lot.

It happens before you ever click order, and it is why the right part shows up the first time.

Swipe through to see how we vet what we sell.

08/07/2026

Fix-It Friday is here! 🔧
Streaky prints driving you up the wall? Before you buy a new cartridge, check this first. Nine times out of ten it is the drum, not the toner.
Watch the quick fix, save it for later, and let us know what should get the Fix-It Friday treatment next week.

Let's talk toner. Most of the time, OEM is the best choice. It is the most reliable, gives you the most consistent print...
08/05/2026

Let's talk toner. Most of the time, OEM is the best choice. It is the most reliable, gives you the most consistent print quality, and helps your printer last longer. But we get it, every business has a budget, and sometimes a high-quality compatible cartridge is the smarter, more affordable call. The trick is picking the right compatible, not just the cheapest one on the shelf. A well-tested cartridge can be a great value, while a cheap, poor-quality one can leave you with streaks, leaks, early wear, and downtime that costs more than you ever saved. That is why we carry both, and why we are always happy to lay out the pros and cons so you can choose what works for your budget, your printer, and your business. The cheapest cartridge is not always the lowest-cost one, and the priciest is not always necessary. So tell us: when you buy toner, what matters most, price, print quality, or reliability?

Say hello to Mauro. Whether you are trying to track down the right copier part or figure out why a printer is acting up,...
08/03/2026

Say hello to Mauro. Whether you are trying to track down the right copier part or figure out why a printer is acting up, he is the one who connects what you need with what actually fixes it. Friendly, fast, and genuinely good at the technical stuff. Next time you call Item Inc., there is a good chance you will hear his voice. Give Mauro a warm welcome in the comments.

07/20/2026

Ever wonder what keeps the printer world running? Take 30 seconds and meet Item Inc.

We are the team behind the parts. The rollers, the fusers, the toner, the pieces nobody thinks about until the machine goes down. When it does, we are the call that gets it back up.

Drop a comment and tell us the printer problem that drives you craziest. We might just make your fix our next video.

Our new website is live 🎉We rebuilt iteminc.com to make finding printer parts and supplies faster and easier, and with a...
07/08/2026

Our new website is live 🎉

We rebuilt iteminc.com to make finding printer parts and supplies faster and easier, and with any launch a few questions keep coming up. Here are the top three!

Address

991 Annapolis Way
Woodbridge, VA
22191

Opening Hours

Monday 9am - 7pm
Tuesday 9am - 7pm
Wednesday 9am - 7pm
Thursday 9am - 7pm
Friday 9am - 7pm

Telephone

+18003674836

Website

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