Machado Consulting

Machado Consulting Machado protects you with proactive IT solutions to be ready for the next opportunity—or threat. We’ve been delivering that support since 2001. Who are we?

Our service-disabled veteran-owned small business was founded on the idea that high-quality IT support should be available to everyone, not just the largest companies. What is a managed service provider? An MSP is an expert outsource partner that proactively manages and monitors your IT infrastructure, increasing your efficiency, facilitating your growth, and improving your security. A key word there is “proactive,” meaning that we don’t just fix things when they break; we make sure they don’t fail on you at the worst possible time. Our business model works so that we actually lose money if there are issues with your systems. That’s how you know we’ll do everything in our power to keep you up and running smoothly. Some of the values important to us are integrity, perseverance, integrity, service, and fun. These values influence who we hire and how we work for you. Our customers never feel like just another number. We are more than your IT department®. We’re your partner.

Fall mornings are better with good coffee and a full table. This week, the Machado team gathered for our fall breakfast,...
11/06/2026

Fall mornings are better with good coffee and a full table. This week, the Machado team gathered for our fall breakfast, a chance to step away from screens and spend real time with the people we work alongside.

Some of our best conversations happen over a second cup of coffee. Many of the ideas behind how we serve clients start in moments just like this one.

Thank you to everyone who joined us. We're already looking forward to the next one. 🍂

See what life at Machado looks like: https://bit.ly/4eP9rhY

When technology fails, most business owners lose valuable time figuring out who to call and how long they’ll wait. Macha...
11/02/2026

When technology fails, most business owners lose valuable time figuring out who to call and how long they’ll wait. Machado clients skip that step. They reach a team that already knows their systems and their people, with unlimited phone, remote, and on-site support behind every call.
It’s the part of our work we’re proudest of. Our founder, Helder Machado, brought the standards from his 32 years of Army service into this company, and our team still holds to them after 26 years: answer the call, follow through, and treat every client’s business like our own. Most of the time, the difference shows up in small moments, like a technician who remembers how your office is set up, or an issue resolved before anyone on your team noticed it.
That’s what a true IT partner should feel like. Learn how you can take control over your operations, today!

🔗 https://hubs.ly/Q04CWT_80

Happy Halloween from the Machado team. Tonight, neighborhoods across Worcester fill up with costumes, candy, and familie...
10/31/2026

Happy Halloween from the Machado team. Tonight, neighborhoods across Worcester fill up with costumes, candy, and families out together, and it’s one of our favorite reminders of why we love this community.

For 26 years, Worcester has been home to Machado. Our team lives here, raises families here, and serves the local businesses that make this city what it is. That connection is why November is our Season of Giving, a month dedicated to the organizations and neighbors who make Worcester stronger. Stay tuned for what’s ahead. However you’re celebrating tonight, we hope it’s safe and full of good company. 🎃

Moments like this matter to us. A team that genuinely enjoys working together, communicates better, steps in for one ano...
10/30/2026

Moments like this matter to us. A team that genuinely enjoys working together, communicates better, steps in for one another, and brings that same energy to every client call. It’s a big part of why clients feel the difference when they work with Machado. Wishing everyone a safe and happy Halloween weekend. 🎃

Cybersecurity Awareness Month wraps up Saturday. For Machado clients, November will look a lot like October: the same te...
10/27/2026

Cybersecurity Awareness Month wraps up Saturday. For Machado clients, November will look a lot like October: the same team watching their systems, answering their calls, and planning what comes next. After 25 years of managed IT and cybersecurity, we’ve learned that businesses stay safest when security is built into the everyday work, handled by people who already know the business. See how Machado protects businesses year-round.

https://bit.ly/4i8xrie

It’s the final week of   Awareness Month. We’re ending on the threat that costs businesses the most. Reported business e...
10/26/2026

It’s the final week of Awareness Month. We’re ending on the threat that costs businesses the most. Reported business email compromise losses topped $3 billion in 2025, according to the FBI’s Internet Crime Report. Most cases start with a single email asking to update a vendor’s bank details. Verify every payment change by phone, using a number already on file. Want help putting that control in place? https://bit.ly/4dYHJiq

Happy National Boss's Day to our CEO Helder Machado! Today we want to say thank you to the person who started all of thi...
10/16/2026

Happy National Boss's Day to our CEO Helder Machado! Today we want to say thank you to the person who started all of this.

For 26 years, Helder has led Machado IT with the same steadiness he carried through 32 years in the Army. He checks in when someone's having a rough week, he treats our clients like neighbors, and he makes time to mentor his Little through Big Brothers Big Sisters.

Working for someone who cares about you as a person makes a difference you feel every day. We feel it here. Thank you, Helder, from all of us.

Read more about our story on our website! https://hubs.ly/Q04BqLxl0

Who's the boss that made a difference for you? Tag them below and say thanks. 👇

Thirty days from now, this could either be handled or still on your list. That's a wrap on September. What's one thing y...
09/30/2026

Thirty days from now, this could either be handled or still on your list. That's a wrap on September. What's one thing you want handled before Q4 hits? Let's get it sorted before the year gets away from you: https://hubs.ly/Q04w6ms40.

Here's an uncomfortable question for a Tuesday... If your office lost power or internet right now, would your business s...
09/22/2026

Here's an uncomfortable question for a Tuesday... If your office lost power or internet right now, would your business survive the day? That's really what National Preparedness Month comes down to, not a drill, just an honest question. Let's find out together, no pressure, no jargon: https://hubs.ly/Q04w5kGf0.

Take away the walls of a business and what's actually holding it up. Constitution Day got us thinking about foundations....
09/17/2026

Take away the walls of a business and what's actually holding it up. Constitution Day got us thinking about foundations. What's the one system in your business that everything else depends on?

September is also National Preparedness Month, and a solid foundation is what keeps that one system standing when something goes wrong. Not sure your foundation would hold up? Let's find out together: https://hubs.ly/Q04v_dkm0.

Address

32 Franklin Street
Worcester, MA
01608

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+15084534700

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