GreeneWireless

08/10/2016

GreeneWireless has decided to suspend computer repairs services. We highly recommend and refer anyone needing computer repair services to the following business:

P3 Computers
5987 Old Troy Pike
Huber Heights, Ohio 45424

(937) 938-9059

www.p3computers.net

Monday, Wednesday, Thursday, Saturday 10-6
Tuesday, Friday 10-9
Closed Sunday

06/15/2016

There is a Internet Tower down and we are working to get it back online. We will update as information is provided.

04/07/2016

******* UPDATE *******
The maintenance that was planned for tonight - WED APR 06 2016 - will be postponed until THU APR 07 2016 during the hours of 1:00 PM - 4:00 PM.

We apologize for this change. This will affect customers on the following internet towers:

68 South
Wilberforce
Cedarville
Hook
Harner
Henville

Customers may experiences outages during this maintenance. After this maintenance, if you are not able to connect, please power cycle your GW Equipment & your router.

To do this:

1) Simply unplug the electrical cord from the electrical outlet in the wall for 1-2 minutes

2) If you are not sure which power cord is for the GW antenna located outside of your home, look for a little "box like" item (picture attached) and follow the electrical cord to the electrical outlet

3) Plug it back in

4) Retry your connection

*******IMPORTANT******* DO NOT press the reset button on the back of your router. If you do this, it will remove all configurations from it and you will not be able to connect to the internet without re-configuring it again.

If you are still not able to connect after power cycling your equipment, please submit a ticket at the following link: http://greenewireless.freshdesk.com/support/tickets/newt

Once you sign up, you will have complete access to our self service portal and you can use your account to raise support tickets and track their status.

03/19/2016

MAINTENANCE: Sunday MAR 20 2016
GreeneWireless will be conducting maintenance at the Hook Tower today. This is scheduled for approximately 10:00a - 4:00pm.

**** This has been reschedule, due to weather, from the original date of Saturday MAR 19 2016 ****

We appreciate your patience during this.

03/19/2016

MAINTENANCE: Saturday MAR 19 2016
GreeneWireless will be conducting maintenance at the Hook Tower today. This was originally scheduled for 10:00a - 4:00pm, but due to weather has been delayed.

***** We will provide updates as we are able *****

We appreciate your patience during this.

02/17/2016

MAINTENANCE NOTICE for Internet Customers:
On Saturday FEB 20 between approximately 9:00am and 5:00pm we will be doing Maintenance on the WILBERFORCE, HOOK, & HENVILLE Internet Towers. Customers will experience complete or intermittent outages during this time. We appreciate your patience while we do this.

01/06/2016

MAINTENANCE NOTICE for INTERNET CUSTOMERS: On Thursday, JAN 07 2016 between approximately 9:00am and 2:00pm, GreeneWireless will be conducting some maintenance at the GW office. This will cause intermittent or complete outages of services to customers during this time.

12/31/2015

We wish everyone a Happy New Year!
GreeneWireless is closed today (DEC 31) and tomorrow (JAN 01). We will return on JAN 04.

12/28/2015

We are experiencing trouble with our eMail Server as of about 2:00pm today (DEC 28 2015). Please be patient while we work to resolve this issue.

12/01/2015

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HARBISON INTERNET TOWER

As of 7:00pm the Harbison Internet Tower is offline due to equipment failure. We are working to replace this with an ETA of Tuesday DEC 1st.

Watch for updates here on Facebook, as well as our website: www.greenewireless.net. You can also sign up for text alerts on our website.
*****************************************

11/18/2015

OUTAGE: 68 South Internet Tower

It is currently OFFLINE. We do not have an ETA on when it will be back online. Thank you for your patience while we work through this.

11/03/2015

ATTENTION:
If you have a problem you wish to report or a question to ask -- please do not post (or comment) on this page. Instead, please send an email to [email protected] or call the office to be directed to the appropriate team member for proper processing.

Billing questions can be directed to: [email protected]

Thank you.