SmartOSC

SmartOSC SmartOSC is a trailblazing leader in providing multi-channel eCommerce solutions on a global scale.

Established in 2006, SmartOSC is a team-oriented, innovation-driven, full-service eCommerce agency that strives to foster mutually successful, ongoing relationships with our partners and clients. We are a premium, full-service eCommerce agency for leading brands and e-tailers, with a sharp focus on developing user-centric and commercially successful online stores. Established in 2006, the agency h

as grown into a team of 600 IT experts across 8 offices in 6 countries, including the USA, Australia, Singapore, Japan, Thailand, and Vietnam. Our in-depth consulting capacity, along with our non-stop technological innovation efforts, is the solid base on which SmartOSC has helped more than 500 businesses around the world during the past 15 years.

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Follow us across SmartOSCโ€™s social media network:
Website: http://www.smartosc.com
Twitter (for business): https://twitter.com/smartosc
Twitter (for careers): https://twitter.com/SmartOSC_Career
Instagram: https://instagram.com/smartosc/
YouTube: https://www.youtube.com/user/weareSMARTOSC
LinkedIn: https://www.linkedin.com/company/smartosc

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Our offices:
SMARTOSC HEADQUARTER
Handico building, Pham Hung street, Me Tri Ward, Nam Tu Liem District, Hanoi, Vietnam
(+84) 24 7108 1222

SMARTOSC SOUTHERN VIETNAM OFFICE
2nd floor, Tuoi Tre tower, 60A Hoang Van Thu street, Phu Nhuan District, Ho Chi Minh City, Vietnam
(+84) 28 3848 6795

SMARTOSC SINGAPORE
32 Pekin Street, #05-01 Singapore (048762)
(+65) 91728133

SMARTOSC AUSTRALIA
Suite 2128, 223 Liverpool St, Darlinghurst NSW 2010
(+61) 1300 588 953

SMARTOSC JAPAN
Shinbashi Tokyo Building, 4-21-3 Shinbashi, Minato-ku, Tokyo, 105-004
(+81) 036 895 7389

SMARTOSC THAILAND
1788 SINGHA COMPLEX, New Phetchaburi Rd., Bang Kapi, Huai Khwang, Bangkok 10310

๐“๐Ž๐”๐’ ๐ฅ๐ž๐ฌ ๐‰๐Ž๐”๐‘๐’, one of Vietnamโ€™s most iconic bakery cafรฉ chains, is embracing blockchain to redefine customer loyalty wi...
09/06/2025

๐“๐Ž๐”๐’ ๐ฅ๐ž๐ฌ ๐‰๐Ž๐”๐‘๐’, one of Vietnamโ€™s most iconic bakery cafรฉ chains, is embracing blockchain to redefine customer loyalty with SmartOSC and Ava Labs!

What to expect?
โœ… Real-time redemption at stores
โœ… Scalable and eco-friendly blockchain tech
โœ… Seamless integration with existing systems

โ€œOur collaboration with SmartOSC and ๐€๐ฏ๐š ๐‹๐š๐›๐ฌโ€™s represents an important step in our digital transformation journey. We are excited to explore innovative solutions that bring added value to our customers and strengthen our brandโ€™s position as a leader in Vietnamโ€™s industryโ€ said ๐˜๐ฎ๐ง ๐’๐ž๐จ๐ง๐  ๐˜๐จ๐ง๐  General Director at TOUS les JOURS.

This collaboration marks a bold step in TOUS les JOURSโ€™s digital transformation journey and sets a new standard for loyalty programs in the F&B space.

Read more: https://www.smartosc.com/news/tous-les-jours-collaborates-with-ava-labs-and-smartosc-on-loyalty-solution/

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Our CEO, Thai Son Nguyen, and PwC's Consumer Leader, Rakesh Mani, are featured in one of  ' first 2025 articles, explori...
08/01/2025

Our CEO, Thai Son Nguyen, and PwC's Consumer Leader, Rakesh Mani, are featured in one of ' first 2025 articles, exploring the rise of "new pragmatic consumers." ๐ŸŒŸ

This collaborative analysis by SmartOSC, PwC, and industry leaders reveals how these consumers are reshaping retail.

Discover who they are and how brands can engage them as Thai Son and Rakesh Mani unpack the key retail trends of 2025๐Ÿ‘‡

For retailers, the path forward is clear: adapt or risk obsolescence.

17/07/2024

โ€œThe biggest macro trend playing out is this search for profitability in eCommerceโ€

๐Ÿ“ฃ New Episode Now Available: ๐”๐ฌ๐ข๐ง๐  ๐ƒ๐š๐ญ๐š & ๐ˆ๐ง๐ฌ๐ข๐ ๐ก๐ญ๐ฌ ๐Ÿ๐จ๐ซ ๐๐ซ๐จ๐Ÿ๐ข๐ญ: ๐–๐ก๐š๐ญโ€™๐ฌ ๐๐จ๐ฐ & ๐๐ž๐ฑ๐ญ ๐Ÿ๐จ๐ซ ๐’๐จ๐ฎ๐ญ๐ก๐ž๐š๐ฌ๐ญ ๐€๐ฌ๐ข๐š?

After 10 years of rocket growth within the eCommerce space, businesses are asking how they can become more profitable. Effective data is a start. But as more and more technologies and tools emerge that promise businesses the world, it is more important than ever to ensure that you are using quality rather than quantity.

In this episode with Simon Torring, the Co-Founder and CEO of Cube Asia, weโ€™ll explore this further. As well as:
โœ… What makes a great leader? Honest insights you need to hear
โœ… Lessons on market feedback and decision-making
โœ… Hallucinogenic data and the quest for validation
โœ… Emerging trends in Southeast Asian social commerce
โœ… Key drivers of eCommerce growth and profitability
โœ… The need for speed in business decision-making
โœ… Driving innovation in e-commerce strategies
โœ… Overcoming bottlenecks and building great teams

And so much more!

Are you ready to move forward? Listen or watch below ๐Ÿ‘‡
โœ”๏ธ Spotify: https://lnkd.in/gkPV-ziv
โœ”๏ธ Apple Podcasts: https://lnkd.in/ghJNdkJj
โœ”๏ธ Google Podcasts: https://lnkd.in/g-3WRdZy
โœ”๏ธ YouTube: https://lnkd.in/gCViunnx

๐Ÿ“ฃ Adapt and thrive in retail's new frontier!The retail industry has undergone profound changes in the first half of 2024...
08/07/2024

๐Ÿ“ฃ Adapt and thrive in retail's new frontier!

The retail industry has undergone profound changes in the first half of 2024, driven by innovative trends and strategic shifts.

๐Ÿ‘‰ As the market continues to evolve rapidly, new dynamics are shaping consumer preferences and business strategies alike.

Join us as we delve into our snapshot to uncover the ๐ค๐ž๐ฒ ๐ญ๐ซ๐ž๐ง๐๐ฌ ๐๐ซ๐ข๐ฏ๐ข๐ง๐  ๐ญ๐ก๐ข๐ฌ ๐ซ๐ž๐ญ๐š๐ข๐ฅ ๐ซ๐ž๐ฏ๐จ๐ฅ๐ฎ๐ญ๐ข๐จ๐ง, offering insights into the future of commerce in 2024 and beyond ๐Ÿ‘‡

๐Ÿ“ฃ New Episode Now Available: ๐–๐ก๐š๐ญ'๐ฌ ๐๐ž๐ฑ๐ญ ๐Ÿ๐จ๐ซ ๐Œ๐š๐ซ๐“๐ž๐œ๐ก? ๐ƒ๐ž๐›๐ฎ๐ง๐ค๐ข๐ง๐  ๐Œ๐ฒ๐ญ๐ก๐ฌ & ๐๐š๐ฏ๐ข๐ ๐š๐ญ๐ข๐ง๐  ๐“๐ซ๐š๐ง๐ฌ๐Ÿ๐จ๐ซ๐ฆ๐š๐ญ๐ข๐จ๐ง with Andy ChangHow can...
30/05/2024

๐Ÿ“ฃ New Episode Now Available: ๐–๐ก๐š๐ญ'๐ฌ ๐๐ž๐ฑ๐ญ ๐Ÿ๐จ๐ซ ๐Œ๐š๐ซ๐“๐ž๐œ๐ก? ๐ƒ๐ž๐›๐ฎ๐ง๐ค๐ข๐ง๐  ๐Œ๐ฒ๐ญ๐ก๐ฌ & ๐๐š๐ฏ๐ข๐ ๐š๐ญ๐ข๐ง๐  ๐“๐ซ๐š๐ง๐ฌ๐Ÿ๐จ๐ซ๐ฆ๐š๐ญ๐ข๐จ๐ง with Andy Chang

How can businesses best adapt to a future where technology and marketing will be closely intertwined? What traits will the leaders of tomorrow need to navigate ongoing disruption? Is the evolution of programming leading to a no-code/low-code environments?

These questions and many more will be answered with this enlightening episode with Andy Chang, The Global Head of Marketing Technology & Engagement Solutions at Electrolux Group.

Are you ready to move forward? Listen in wherever you get your podcasts! This is a conversation you should not miss๐Ÿ‘‡

โœ”๏ธ Spotify: https://lnkd.in/gTKxJ5FS
โœ”๏ธ Apple Podcasts: https://lnkd.in/grwK976n
โœ”๏ธ Google Podcasts: https://lnkd.in/gteBnQxC
โœ”๏ธ YouTube: https://lnkd.in/gVxEZjCW

Described as being โ€œ๐ฅ๐ข๐ฆ๐ข๐ญ๐ž๐ ๐จ๐ง๐ฅ๐ฒ ๐›๐ฒ ๐ญ๐ก๐ž ๐ก๐ฎ๐ฆ๐š๐ง ๐ข๐ฆ๐š๐ ๐ข๐ง๐š๐ญ๐ข๐จ๐งโ€, the rise of IoT technology presents unprecedented opportunit...
22/05/2024

Described as being โ€œ๐ฅ๐ข๐ฆ๐ข๐ญ๐ž๐ ๐จ๐ง๐ฅ๐ฒ ๐›๐ฒ ๐ญ๐ก๐ž ๐ก๐ฎ๐ฆ๐š๐ง ๐ข๐ฆ๐š๐ ๐ข๐ง๐š๐ญ๐ข๐จ๐งโ€, the rise of IoT technology presents unprecedented opportunities for innovation and connectivity.

Offering a glimpse into a future marked by enhanced convenience and connection is True Digital Group.

In this episode, we speak to Mint Charoenporn Kaewmanorom, who at the time was serving as the Head of Analytics and AI Business Development at True Digital Group to hear about their key ambitions for Thailand, their personalized engagement solutions, the possibilities for Manufacturing in Thailand and so much more.

Listen on:
๐Ÿ‘‰ Spotify: https://lnkd.in/dda2qSbX
๐Ÿ‘‰ Apple Podcasts: https://lnkd.in/dZqFsqex
๐Ÿ‘‰Google Podcasts: https://lnkd.in/d2sEV3Sb

Or wherever you get your podcasts!

๐Ž๐‚๐โ€™๐ฌ ๐Ž๐Œ๐๐ˆ ๐Ÿ’.๐ŸŽ ๐š๐ฉ๐ฉ has now successfully gone live!We are excited to announce our latest partnership with Backbase, the g...
17/05/2024

๐Ž๐‚๐โ€™๐ฌ ๐Ž๐Œ๐๐ˆ ๐Ÿ’.๐ŸŽ ๐š๐ฉ๐ฉ has now successfully gone live!

We are excited to announce our latest partnership with Backbase, the global leader in Engagement Banking, and OCB - Ngรขn Hร ng Phฦฐฦกng ฤรดng, a top private bank in Vietnam.

With this ground-breaking app, OCB achieves a technology implementation speed three times faster than the industry norm in its launch of a customer-centric omnichannel banking platform, setting a new benchmark in Vietnam.

"We are proud of our collaboration with Backbase, which enables us to bring our clients' fintech dreams to life and set a new standard for go-live in Vietnam,โ€ said Le Mai Anh, Vice Chairman of SmartOSC. โ€œAs an award-winning platform implementer, we look forward to continuing our partnership to further expand OCB OMNIโ€™s second phase with new digital offerings and onboarding new customers.โ€

Here's to more of our upcoming achievements in the near future, as we maintain a clear vision to transform the fintech landscape!

Read more about it here ๐Ÿ‘‰ https://www.smartosc.com/news/ocb-launches-omni-4-0-app-offering-instant-modern-financial-services-in-just-6-months-with-backbase-engagement-banking-platform/

๐Ÿ“ฃ Joining the distinguished lineup of the ๐…๐จ๐ซ๐ฐ๐š๐ซ๐ ๐‘๐จ๐ฎ๐ง๐๐ญ๐š๐›๐ฅ๐ž is none other than Vee Kanpapak Lueksuengsukoom, Head of Ne...
15/11/2023

๐Ÿ“ฃ Joining the distinguished lineup of the ๐…๐จ๐ซ๐ฐ๐š๐ซ๐ ๐‘๐จ๐ฎ๐ง๐๐ญ๐š๐›๐ฅ๐ž is none other than Vee Kanpapak Lueksuengsukoom, Head of New Business Development at Worldpanel by Kantar, !

Boasting an impressive wealth of experience, Kanpapak is a trusted advisor, specializing in translating consumer and shopper insights into actionable strategies. Her expertise shines in facilitating collaboration processes for both global and local manufacturers and retailers.

Don't miss the chance to discuss and seek insightful insights from her, alongside other leaders from Supara Group - GQ Thailand and Colgate-Palmolive.

Get a chance to meet Kanpapak Lueksuengsukoom in person by registering here ๐Ÿ‘‰ https://www.smartosc.com/event/forward-roundtable-how-retail-leaders-are-rolling-into-2024/?utm_source=FB&utm_medium=post&utm_campaign=RTTH

๐Ÿ“ฃ Unfolding the next piece of the ๐…๐จ๐ซ๐ฐ๐š๐ซ๐ ๐‘๐จ๐ฎ๐ง๐๐ญ๐š๐›๐ฅ๐ž - Corrado Giaquinto, Management consultant, Start-Up Advisor, Ex Co...
14/11/2023

๐Ÿ“ฃ Unfolding the next piece of the ๐…๐จ๐ซ๐ฐ๐š๐ซ๐ ๐‘๐จ๐ฎ๐ง๐๐ญ๐š๐›๐ฅ๐ž - Corrado Giaquinto, Management consultant, Start-Up Advisor, Ex Colgate-Palmolive!

Itโ€™s not every day you get to meet and seek advice from the former VP at Colgate-Palmolive. Get ready to learn everything about , *****on, legacy brands, and talent building.

With a career spanning 28 years, Corrado Giaquinto has navigated the complexities of marketing and general management in the United States, Latin America, Asia, Eastern Europe, and Western Europe.

Corrado Giaquinto's multifaceted career, encompassing corporate leadership, cultural diversity, and a passion for fostering the growth of startups, makes him a compelling presence in the world of business.

Get a chance to meet Corrado Giaquinto in person by registering here ๐Ÿ‘‰ https://www.smartosc.com/event/forward-roundtable-how-retail-leaders-are-rolling-into-2024/?utm_source=FB&utm_medium=post&utm_campaign=RTTH

George Hartel, Chief Commercial Officer at Supara Group - GQ Thailand and Co-founder of FIGHTING GIANTS, is a renowned f...
09/11/2023

George Hartel, Chief Commercial Officer at Supara Group - GQ Thailand and Co-founder of FIGHTING GIANTS, is a renowned figure in Thailandโ€™s retail and leadership spheres.

His strategic acumen has been instrumental in transforming a traditional Thai brand into a top-tier tech apparel powerhouse. Georgeโ€™s initiatives have been pivotal in steering the brand through the evolution, particularly through the challenges of the pandemic.

With the launch of FIGHTING GIANTS, he has created a vibrant collective of over 100 CEOs and business leaders, dedicated to fostering innovation and transformative practices. His expertise and experience offer invaluable insights into:

โœ… Elevating GQ from a family-owned business to a prominent innovation & and viral marketing brand during unprecedented times
โœ… Developing local teams for sustained growth and navigating the retail landscape in 2023 and looking towards 2024
โœ… Leveraging his extensive network to provide unique perspectives on guiding business leaders throughout Thailand

Discover more and engage with George Hartel in person by registering for the โ€œ๐…๐จ๐ซ๐ฐ๐š๐ซ๐ ๐‘๐จ๐ฎ๐ง๐๐ญ๐š๐›๐ฅ๐ž: ๐‡๐จ๐ฐ ๐‘๐ž๐ญ๐š๐ข๐ฅ ๐‹๐ž๐š๐๐ž๐ซ๐ฌ ๐€๐ซ๐ž ๐‘๐จ๐ฅ๐ฅ๐ข๐ง๐  ๐ˆ๐ง๐ญ๐จ ๐Ÿ๐ŸŽ๐Ÿ๐Ÿ’?โ€ ๐Ÿ‘‰https://www.smartosc.com/event/forward-roundtable-how-retail-leaders-are-rolling-into-2024/?utm_source=FB&utm_medium=post&utm_campaign=RTTH

This week, we joined  's ๐‚๐ฑ๐Ž ๐‚๐จ๐Ÿ๐Ÿ๐ž๐ž ๐‚๐ฅ๐ฎ๐›: ๐‘๐ž๐ญ๐š๐ข๐ฅ ๐’๐จ๐ฅ๐ฎ๐ญ๐ข๐จ๐ง ๐ƒ๐š๐ฒ as one of the sponsors.Co-hosted by Amazon Web Services (A...
20/10/2023

This week, we joined 's ๐‚๐ฑ๐Ž ๐‚๐จ๐Ÿ๐Ÿ๐ž๐ž ๐‚๐ฅ๐ฎ๐›: ๐‘๐ž๐ญ๐š๐ข๐ฅ ๐’๐จ๐ฅ๐ฎ๐ญ๐ข๐จ๐ง ๐ƒ๐š๐ฒ as one of the sponsors.

Co-hosted by Amazon Web Services (AWS) and the Thai Digital Technology User Group Association (DUGA), the event provided a holistic experience that inspired retailers to embrace the future with more innovative solutions.

Our team Anh Bui, Quach Thanh, and Thanakrit Kitthanadeachakorn had such a blast there! Along with our partnership with AWS, SmartOSC strives to push the limits to create more impactful digital solutions for our clients.

โ˜‘ SmartOSC is an AWS Advanced Tier Consulting Partner. Check it out here ๐Ÿ‘‰ https://lnkd.in/gasCBDk7

Our team had an absolutely incredible time at the Magnolia APAC Partner Summit last week!Surrounded by  's vibrant and c...
17/10/2023

Our team had an absolutely incredible time at the Magnolia APAC Partner Summit last week!

Surrounded by 's vibrant and cozy ambiance, we had the opportunity to connect with some of the most forward-thinking individuals and engage in inspiring discussions about digital transformation, composable architecture, and much more.

In addition to our speech on โ€œ๐“๐ก๐ž ๐ฉ๐จ๐ฐ๐ž๐ซ ๐จ๐Ÿ ๐‚๐จ๐ฅ๐ฅ๐š๐›๐จ๐ซ๐š๐ญ๐ข๐จ๐ง ๐š๐ง๐ ๐๐š๐ซ๐ญ๐ง๐ž๐ซ๐ฌ๐ก๐ข๐ฉโ€, our team Duong Bui, Ang Kim Yong, and Hokki Sintaro once again took the spotlight as we were honored with the "Magnolia Rising Partner" award! ๐Ÿ†

This recognition is a testament to the united voice and shared vision between Magnolia and SmartOSC as we continue to leverage technology to create exceptional customer experiences.

A massive shoutout to our incredible partner Magnolia and their dedicated team for bringing together such an outstanding group of leaders at this unforgettable event. ๐Ÿ‘

Curious to know more about our journey?
Dive into our story right here: https://lnkd.in/gDVtJaRn

Or check out our Magnolia capabilities: https://lnkd.in/gj2Pzm_d

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Handico Building, Pham Hung Street, Me Tri Ward, Nam Tu Liem District
Hanoi
100000

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