Coding Lab, Pristina (2026)

21/02/2024

Join Our Team at Coding Lab!

We're looking for new team members to join our Technical Support crew at Coding Lab.
-5 spots for Technical Support L1
-3 spots for Technical Support L2

Location: Bregu i Diellit, Prishtinë

Roles & Responsibilities:
-Level 1 Support: Conduct performance checks; manage fraud and transaction errors; onboard clients; and address game issues, escalating complex ones as needed to L2.
-Level 2 Support: Includes Level 1 tasks plus resolving game issues; testing games and fixing exceptions with Java language; analyzing game XML logs via Google Cloud Platform; and escalating complex ones as needed to L3.

Requirements:
-Experience in technical support or IT.
-Proficient in Java, XML, JSON, with Google Cloud Platform experience.
-Skilled in using Jira, Trello, and Slack for project management and communication.
-Strong problem-solving skills, customer-focused, with excellent teamwork and communication abilities.

Work Schedules:
-We have 3 different work schedules. We'll discuss which one fits you best during your interview.

Application Process:
-Those interested, please send your CV to [email protected]. Use the subject line "Technical Support L1" or "Technical Support L2".

After receiving your CV, we will contact you within 24 hours. If you have already applied, expect to hear from us within the next 24-48 hours.

Please Note:
-Currently, we are not offering remote or part-time positions.

Thank you,
Coding Lab Team

19/02/2024

We're Hiring: Join Our Team at Coding Lab!

We're looking for new team members to join our Technical Support crew at Coding Lab.
-5 spots for Technical Support L1
-3 spots for Technical Support L2

Key Responsibilities:
-Provide support to customers, resolving their inquiries, issues, and technical concerns promptly and professionally.
- Analyze and diagnose software-related problems, utilizing your strong knowledge of JavaScript, HTML, CSS, and related web technologies.
-Guide customers in the implementation and integration of our software solutions, providing code-level support and debugging assistance when necessary.
-Provide timely and constructive feedback to the development team on product improvement opportunities based on customer feedback and recurring issues.
-Utilize ticketing systems such as JIRA to track and manage support tickets efficiently.
-Collaborate with team members to ensure seamless operations and maintain high-quality customer service standards.

Job Requirements:
-Excellent communication skills, both verbal and written, in ENGLISH, to interact with customers and team members effectively.
-Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Minimum of 1-2 years of experience in technical support or a similar customer-facing role, preferably in a software development environment.
-Strong proficiency in JavaScript, including familiarity with frameworks such as React, Angular, or Node.js.
-Ability to read, interpret, and debug code written in JavaScript and identify potential issues or areas for improvement.
- Solid understanding of web technologies, including HTML, CSS, and RESTful APIs.
- Experience with debugging tools and techniques for JavaScript-based applications.
-Familiarity with JIRA or other ticketing systems is highly advantageous.
-Proficiency in MS Office tools for documentation and data management.

We have 3 different work schedules. We'll discuss which one fits you best when you come in for an interview.

Those who are interested, please send your CV to [email protected]. Use the subject line "Technical Support L1" or "Technical Support L2".

After you've sent us your CV, one of our team members will get in touch within 24 hours. If you've already applied, rest assured, we'll be reaching out to you within the next 24-48 hours.

Please Note:
-Currently, we are not offering remote or part-time positions.
-Location: Bregu i Diellit, Prishtina

Thank you,
Coding Lab Team

08/09/2023

Open Positions for Technical Support L1 & Technical Support L2

Key Responsibilities:
* Provide first-level support to customers, resolving their inquiries, issues, and technical concerns promptly and professionally.
* Utilize MS Office tools and other software applications to effectively assist customers and document interactions.
* Collaborate with team members to ensure seamless operations and maintain high-quality customer service standards.
* Utilize ticketing systems such as JIRA to track and manage support tickets efficiently.

Job Requirements:
* Excellent communication skills, both verbal and written in ENGLISH, to interact with customers and team members effectively.
* Comfortable working on rotational/odd shifts to ensure round-the-clock customer support.
* Familiarity with JIRA or other ticketing systems is highly advantageous.
* Proficiency in MS Office tools for documentation and data management.

NOTE: WE DO NOT OFFER REMOTE POSITIONS OR PART TIME.

Location: Bregu i Diellit, Prishtina

Schedule:
a) Monday-Friday, 21:00-05:00
b) Monday-Friday, 23:00-07:00

Those who are interested in this position, please submit your CV at: [email protected] with the Subject Line: Technical Support L1 or Technical Support L2, including the schedule you are looking to apply.

Once you send us your CV one of our team members will reach out to you within 24 hours.

Regards,
Coding Lab Team

28/08/2023

Job Description: Technical Support Level 1

Key Responsibilities:

* Provide first-level support to customers, resolving their inquiries, issues, and technical concerns promptly and professionally.
* Utilize MS Office tools and other software applications to effectively assist customers and document interactions.
* Proactively identify and escalate complex issues to higher tiers of support or relevant departments as needed.
* Collaborate with team members to ensure seamless operations and maintain high-quality customer service standards.
* Utilize ticketing systems such as JIRA to track and manage support tickets efficiently.

Job Requirements:

* Excellent communication skills, both verbal and written, to interact with customers and team members effectively.
* Comfortable working on rotational/odd shifts to ensure round-the-clock customer support.
* Previous experience in the iGaming industry is a bonus.
* Familiarity with JIRA or other ticketing systems is highly advantageous.
* Proficiency in MS Office tools for documentation and data management.

Schedule:
a) Monday-Friday, 21:00-05:00
b) Monday-Friday, 23:00-07:00

If you are interested in this position, please submit your CV at: [email protected] with the Subject Line: Technical Support L1 including the schedule you are looking to apply.

Once you send us your CV one of our team members will reach out to you within 24 hours.

Regards,
Coding Lab Team

12/05/2023

Job Description: Technical Support Level 2 (JavaScript)

Company Overview:
We are a dynamic and innovative technology company seeking a skilled Technical Support Level 2 professional with expertise in JavaScript coding. Our company specializes in developing cutting-edge software solutions for a wide range of industries. As a member of our technical support team, you will play a vital role in assisting our clients with complex technical issues and providing effective solutions. If you are a self-motivated individual with a passion for problem-solving and have hands-on experience with JavaScript, we encourage you to apply.

Position: Technical Support Level 2
Location: Prishtina
Employment Type: Full-time

Responsibilities:
- Respond to and resolve technical inquiries and issues from customers through various communication channels such as phone, email, and live chat.
- Analyze and diagnose software-related problems, utilizing your strong knowledge of JavaScript, HTML, CSS, and related web technologies.
- Collaborate with cross-functional teams, including developers and product managers, to troubleshoot and resolve complex technical issues.
- Guide customers in the implementation and integration of our software solutions, providing code-level support and debugging assistance when necessary.
- Document and track customer issues and resolutions accurately in the ticketing system to ensure proper follow-up and efficient problem resolution.
- Contribute to the creation and maintenance of knowledge base articles and technical documentation for internal and external use.
- Stay up-to-date with emerging technologies, industry trends, and best practices, particularly in the JavaScript ecosystem, and share knowledge with team members.
- Provide timely and constructive feedback to the development team on product improvement opportunities based on customer feedback and recurring issues.

Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Minimum of 1-2 years of experience in technical support or a similar customer-facing role, preferably in a software development environment.
- Strong proficiency in JavaScript, including familiarity with frameworks such as React, Angular, or Node.js.
- Solid understanding of web technologies, including HTML, CSS, and RESTful APIs.
- Experience with debugging tools and techniques for JavaScript-based applications.
- Ability to read, interpret, and debug code written in JavaScript and identify potential issues or areas for improvement.
- Excellent problem-solving skills and a demonstrated ability to analyze, troubleshoot, and resolve complex technical issues.
- Outstanding communication skills, both written and verbal, with the ability to articulate technical concepts to non-technical users.
- Strong customer service orientation and a passion for delivering exceptional support experiences.
- Ability to work independently and effectively prioritize and manage multiple tasks in a fast-paced, deadline-driven environment.
- Knowledge of additional programming languages and frameworks is a plus.

Join our dynamic team and contribute to our mission of delivering top-notch technical support to our valued customers. If you are an enthusiastic problem-solver with a strong background in JavaScript and a passion for customer satisfaction, we look forward to receiving your application.

If you think you are a great candidate please send your CV at [email protected]. You are welcome :)

12/05/2023

Job Description: Technical Support Level 2 (JavaScript)

Company Overview:
We are a dynamic and innovative technology company seeking a skilled Technical Support Level 2 professional with expertise in JavaScript coding. Our company specializes in developing cutting-edge software solutions for a wide range of industries. As a member of our technical support team, you will play a vital role in assisting our clients with complex technical issues and providing effective solutions. If you are a self-motivated individual with a passion for problem-solving and have hands-on experience with JavaScript, we encourage you to apply.

Position: Technical Support Level 2
Location: Prishtina
Employment Type: Full-time

Responsibilities:
- Respond to and resolve technical inquiries and issues from customers through various communication channels such as phone, email, and live chat.
- Analyze and diagnose software-related problems, utilizing your strong knowledge of JavaScript, HTML, CSS, and related web technologies.
- Collaborate with cross-functional teams, including developers and product managers, to troubleshoot and resolve complex technical issues.
- Guide customers in the implementation and integration of our software solutions, providing code-level support and debugging assistance when necessary.
- Document and track customer issues and resolutions accurately in the ticketing system to ensure proper follow-up and efficient problem resolution.
- Contribute to the creation and maintenance of knowledge base articles and technical documentation for internal and external use.
- Stay up-to-date with emerging technologies, industry trends, and best practices, particularly in the JavaScript ecosystem, and share knowledge with team members.
- Provide timely and constructive feedback to the development team on product improvement opportunities based on customer feedback and recurring issues.

Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Minimum of 1-2 years of experience in technical support or a similar customer-facing role, preferably in a software development environment.
- Strong proficiency in JavaScript, including familiarity with frameworks such as React, Angular, or Node.js.
- Solid understanding of web technologies, including HTML, CSS, and RESTful APIs.
- Experience with debugging tools and techniques for JavaScript-based applications.
- Ability to read, interpret, and debug code written in JavaScript and identify potential issues or areas for improvement.
- Excellent problem-solving skills and a demonstrated ability to analyze, troubleshoot, and resolve complex technical issues.
- Outstanding communication skills, both written and verbal, with the ability to articulate technical concepts to non-technical users.
- Strong customer service orientation and a passion for delivering exceptional support experiences.
- Ability to work independently and effectively prioritize and manage multiple tasks in a fast-paced, deadline-driven environment.
- Knowledge of additional programming languages and frameworks is a plus.

Join our dynamic team and contribute to our mission of delivering top-notch technical support to our valued customers. If you are an enthusiastic problem-solver with a strong background in JavaScript and a passion for customer satisfaction, we look forward to receiving your application.

If you think you are a great candidate please send your CV at [email protected]. You are welcomed :)

01/12/2022

We are looking for a Software Developer – Coding Lab LLCAs a Software Developer, you will play a critical role in our development process, applying your technical knowledge to develop and improve our software suite. You will be involved in al

30/11/2022

We are looking for a Software Developer – Coding Lab LLC

As a Software Developer, you will play a critical role in our development process, applying your technical knowledge to develop and improve our software suite. You will be involved in all aspects of development, including project planning, coding, code reviews, interfacing with QA, product deployments, and support.

Requirements:
Minimum 3 years professional development experienceNET with C #
Experience building REST API services
Experience integrating with 3rd party libraries and APIs
Working knowledge of version control systems, ideally git
General understanding of the build pipeline
Familiarity with containers, ideally Docker

Nice to have:
Basic linux administration skills (ls, grep, find, vim/emacs/nano, etc)
Modern UI skills such as ES6+, ESNext, TypeScript, etc
Modern UI Framework exposure such as React, Angular, Vue, etc
Familiarity with Jira
Python3 and/or NodeJS
Powershell experience including writing Powershell scripts and modules
Experience with cloud providers and their offerings, ideally AWS
Experience writing cloud-backed lambda functions

Benefits:
Flexible schedule
Paid sick days
Paid vacation
Paid holidays

Those interested in our Software Developer open position please send us your CV at:
[email protected]
and when applying on the subject line please put “.Net Software Developer”.

Thank you,
Coding Lab LLC

30/11/2022

We are looking for a Software Developer – Coding Lab LLC

As a Software Developer, you will play a critical role in our development process, applying your technical knowledge to develop and improve our software suite. You will be involved in all aspects of development, including project planning, coding, code reviews, interfacing with QA, product deployments, and support.

Requirements:
Minimum 3 years professional development experience .NET with C #
Experience building REST API services
Experience integrating with 3rd party libraries and APIs
Working knowledge of version control systems, ideally git
General understanding of the build pipeline
Familiarity with containers, ideally Docker

Nice to have:
Basic linux administration skills (ls, grep, find, vim/emacs/nano, etc)
Modern UI skills such as ES6+, ESNext, TypeScript, etc
Modern UI Framework exposure such as React, Angular, Vue, etc
Familiarity with Jira
Python3 and/or NodeJS
Powershell experience including writing Powershell scripts and modules
Experience with cloud providers and their offerings, ideally AWS
Experience writing cloud-backed lambda functions

Benefits:
Flexible schedule
Paid sick days
Paid vacation
Paid holidays

Those interested in our Software Developer open position please send us your CV at:
[email protected]
and when applying on the subject line please put “.Net Software Developer”.

Thank you,
Coding Lab LLC

20/10/2022

We're looking for a Mid Frontend Developer to join our Company.

We are looking for Frontend Developers proficient in HTML, CSS, JavaScript, and more. The ideal candidate is passionate about building UIs that solve complex problems and are delightful to use. Many of our clients are looking for mid-to-senior level talent, both individual contributors and managers.

To apply with us, please send your CV at [email protected].
If accepted, you'll hear directly from founders, hiring managers, and other key decision makers every Monday.

We warmly welcome people of all backgrounds, experiences, and perspectives.

Job Type: Full-time

Benefits:
* Flexible schedule
* Paid time off

Schedule:
* 8 hour shift

Experience:
* Front-end development: 1 year (Preferred)
* CSS: 1 year (Preferred)
* Angular: 1 year (Preferred)

Work Location: Office and Remote

08/07/2022

We are looking for a Java Developer with experience in building high-performing, scalable, enterprise-grade applications.You will be part of a talented software team that works on mission-critical applications. Java developer roles and responsibiliti

26/04/2022

Open Position - Front End Developer

Location: Prishtine

We are looking for an experienced Front End Developer with an eye for design. In this role you will work closely alongside our server side developers, graphic designers and customer success team during the entire development process. You will be responsible for aligning the web design and user experience needs, maintaining brand consistency and optimizing web pages and applications for all device sizes and types.

Responsibilities:
Determine overall structure of web page and modules.
Optimize web page codes for best performance across all browsers and device types.
Develop features and have a strong focus on user experience.
Maintain a balance between functional and aesthetic design.
Strong focus on code structure for future use or enhancements.
Maintain brand consistency.

Requirements:
3+ years of experience.
Proficient in HTML, CSS, JavaScript and jQuery.
Experience with responsive design.
Experience with Adobe Illustrator and Adobe Photoshop.
Experience with GIT or other source control.
Understanding of SEO.
Understanding of web accessibility and screen readers.
Good problem solving skills.
React, Node Js, Angular or other JavaScript framework experience a plus.
C #/VB.NET, Elixir Phoenix experience a plus.

If you think you are a good fit, please send us your CV at: [email protected]
Subject: Front End Developer

Thank you,
Coding Lab Team

Coding Lab

21/02/2024

19/02/2024

08/09/2023

28/08/2023

12/05/2023

12/05/2023

01/12/2022

30/11/2022

30/11/2022

20/10/2022

08/07/2022

26/04/2022

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