03/29/2022
ALWAYS SAY NO TO FIRMWARE UPDATES!
HP Releases Another Round of Diabolical Firmware Updates
Last week, HP released a new firmware package that once again targets – and potentially locks out—aftermarket environmentally-friendly remanufactured cartridges. The printer will not print and displays the error message, “Indicated cartridges blocked for containing a non-HP chip. Event Code: 10.00.46.”
The firmware affects the following printers:
· HP LaserJet Pro M404DN, M404DW, M404N
· HP LaserJet Pro MFP M428DW, M428FDN, M428FDW
· HP LaserJet Enterprise M406DN
· HP LaserJet Enterprise MFP M430F
These updates are infuriating consumers, particularly because they occur automatically and without warning. They cannot be reversed, and render full cartridges useless. Some printers, however can be reset so automatic updates can be turned off (see below). We encourage you to follow these steps, as your printer will perform just fine without these updates.
Class action lawsuits have been initiated over the firmware and are pending. We recently reported on the experience of one auto industry reman executive who encountered the firmware lockout and was forced to throw away five perfectly good cartridges (see https://i-itc.org/the-day-from-hp-hell/).
Environmentally-friendly remanufactured cartridges are one of the targets of HP’s firmware wrath. These cartridges are original cartridges that are scientifically remanufactured and restored to their original condition. For 30 years, remanufactured cartridges have been embraced by consumers and business customers for their better priced and lower impact on the environment.
Read more at https://i-itc.org/hp-releases-more-diabolical-firmware-updates/