29/05/2026
Meet Amber: Inbound Client Relations at ATM
Ever messaged a workshop and waited days for a reply? Yeah, we hated that too.
That's why Amber joined the team to handle our inbound client relations. Whether you're sliding into our DMs, dropping us a WhatsApp, sending an email, or commenting on a post, she's the one on the other side making sure you get a fast, helpful response.
Amber is the friendly voice behind our customer experience. From the moment you reach out to us to the second you pick up your keys, she ensures your journey with ATM is seamless, efficient, and up to the highest standards.
Amber handles all client inquiries across Facebook, Instagram, email, and especially our busy WhatsApp lines, while keeping our CRM system running smoothly daily. She gathers all your vehicle details, guides you through the booking process, and schedules your tuning slot. Once the work is done, she’s the one following up to make sure you’re absolutely thrilled with the results.
Amber has been a vital part of the ATM team for the past five months, bringing her genuine passion for working with people to the shop every single day.
Amber believes that understanding people adds significant value to the way she communicates and engages with customers. "The most rewarding part of my job is interacting with clients and helping meet their needs," she says. "Seeing them happy and excited about their vehicle's tuning results motivates me to continue improving and giving my best every day."
Our customer experience starts long before the keys hit the ignition. Reach out to Amber today to schedule your next performance upgrade!