Channel Mobile

Channel Mobile Channel Mobile is a specialised mobile marketing agency based in the heart of Cape Town. www.channel

We are at the cutting edge of mobile messaging, SMS marketing tools and mobile marketing software solutions, plus also strategise, develop and execute results driven mobile campaigns for agencies and businesses alike. We have pioneered the use of SMS as a communication medium for South African SME’s and large corporate companies and know how to harness the power mobile to grow your business throug

h a platform that is interactive, targeted, instantaneous, cost effective and absolutely measurable. We have over 10 years of experience in this industry and at present we develop, service, maintain and support solutions for over 1000 clients. We believe mobile is a direct, highly responsive two way communication channel and should form an integral part of your businesses marketing. At Channel Mobile we offer a buffet of mobile marketing solutions that can greatly benefit your business today. These include:Mobile Marketing Strategy, Bulk SMS, MMS, Premium Rate SMS (Short Codes), USSD, Mobi Sites, 'Please Call Me' Advertising, Mobile Banner Advertising and Online Advertising (Google PPC)

With AgentChat you can allow your team to manage customer queries via WhatsApp, using your WhatsApp for Business line. M...
29/02/2024

With AgentChat you can allow your team to manage customer queries via WhatsApp, using your WhatsApp for Business line. Multiple agents can efficiently manage multiple chats simultaneously, improving the customer experience and retention of your customers.

Gone are the days of frustrating customer service calls, with long hold times. WhatsApp Business provides a trusted environment to chat with customers in real-time.

Visit our website to learn more: https://www.channelmobile.co.za/interact/agent-chat

As WhatsApp has developed its features and scope, the messaging application has evolved as a platform for conversational...
27/02/2024

As WhatsApp has developed its features and scope, the messaging application has evolved as a platform for conversational commerce. This development has created massive opportunities for many business sectors to leverage – and the insurance brands are top of the lot.

WhatsApp chatbots simplify the complex process of buying, renewing, or claiming policies by having interactive conversations with their customers on their preferred communication channel.

We will walk through these key insurance areas and see how a WhatsApp Business chatbot can be used: https://www.channelmobile.co.za/blog/whatsapp-business-chatbot-for-insurance/

With AgentChat, your agents can provide hassle-free customer service through WhatsApp, while you maintain full control o...
22/02/2024

With AgentChat, your agents can provide hassle-free customer service through WhatsApp, while you maintain full control over the conversation.

Try it out now and see how easy it is to provide great customer service with AgentChat.

https://www.channelmobile.co.za/interact/agent-chat

With AgentChat, businesses can now provide customer support through WhatsApp, while agents interact using AgentChat in t...
20/02/2024

With AgentChat, businesses can now provide customer support through WhatsApp, while agents interact using AgentChat in the background.

This is a game-changer for businesses who want to provide excellent customer service through WhatsApp. Try it out now and see for yourself how easy and convenient it is to use.
https://www.channelmobile.co.za/interact/agent-chat

In many developing and emerging markets, where data is often a costly luxury, USSD technology offers a vital channel for...
15/02/2024

In many developing and emerging markets, where data is often a costly luxury, USSD technology offers a vital channel for the delivery of mobile services to enable digital and financial inclusion. Businesses often limit their reach by failing to focus on a “basic” technology such as USSD.

Smartphone adoption has grown at phenomenal rates, and smartphones outnumber basic and feature phones in over half of all countries in Sub-Saharan Africa. USSD remains one of the most common interfaces offered by providers globally, nine out of ten mobile transactions in sub-Saharan Africa flow through USSD.

Read more about how you can use USSD technology in emerging markets: https://www.channelmobile.co.za/blog/ussd-technology-in-emerging-markets/

Channel Mobile’s WhatsApp Business solution is now available to businesses of all shapes and sizes. With this tool, you ...
13/02/2024

Channel Mobile’s WhatsApp Business solution is now available to businesses of all shapes and sizes. With this tool, you can easily engage more customers through messaging the app they love, WhatsApp.

Try it out now and see how easy it is to reach your customers through WhatsApp. We're sure you'll be impressed!

https://www.channelmobile.co.za/interact/whatsapp

There’s no better customer service experience than receiving quick and in-depth help. With our AgentChat, you can provid...
08/02/2024

There’s no better customer service experience than receiving quick and in-depth help. With our AgentChat, you can provide a superior customer experience for your clients with instant messaging capabilities and effective chat logging.

Learn more: https://www.channelmobile.co.za/products/agentchat

Automate your Education Communication with a WhatsApp chatbot. In today’s world, education goes beyond the walls of trad...
06/02/2024

Automate your Education Communication with a WhatsApp chatbot. In today’s world, education goes beyond the walls of traditional classrooms. Tertiary educational institutes need to have a robust communication strategy to cater for both students and staff.

When it comes to automating corporate processes and services, chatbots are a natural solution. They enable institutes to engage, convert and nurture students – and help teachers and staff access information 24/7.

Learn more here: https://www.channelmobile.co.za/blog/automate-your-education-communication-with-a-whatsapp-chatbot/

Take control of your mobile marketing campaign with effective and powerful Bulk SMS marketing, getting results through a...
01/02/2024

Take control of your mobile marketing campaign with effective and powerful Bulk SMS marketing, getting results through a wide and instant reach to your customers. And it’s as easy as sending an email with our messenger tools!

Learn more: https://www.channelmobile.co.za/products/bulk-sms

Unleash your marketing potential with Mobile Marketing. You can reach your audience when, where and how they choose with...
30/01/2024

Unleash your marketing potential with Mobile Marketing. You can reach your audience when, where and how they choose with our help. We'll help you create and drive higher engagement through mobile technology. Visit our website for more information: https://www.channelmobile.co.za/

Get in touch with your customers more now with WhatsApp Business messaging. Engage with them privately and instantly no ...
25/01/2024

Get in touch with your customers more now with WhatsApp Business messaging. Engage with them privately and instantly no matter where they are. Offer items for sale, provide feedback and get customer support to grow your business.

Visit https://www.channelmobile.co.za/interact/whatsapp

There is not a business in the world that has not lost a customer. And many businesses employ various strategies to bree...
23/01/2024

There is not a business in the world that has not lost a customer. And many businesses employ various strategies to breed customer loyalty; some start looking for new customers to replace those lost – while others offer incentives to lure them back.

The key is to keep customers happy and engaged, which fosters loyalty to a brand. The WhatsApp Business API makes it easier for a business to retain its customers.

Read more about how your business can use WhatsApp Business API to reduce customer churn: https://www.channelmobile.co.za/blog/how-to-use-whatsapp-business-api-to-reduce-customer-churn/

Address

35 Rose Street, Cape Town City Centre
Cape Town
8000

Opening Hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00

Telephone

+27212005955

Website

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