YOUKNOW

YOUKNOW Connecting local businesses to leading global technology

YOUKNOW Digital helps brands and agencies, across Africa, realize true Social ROI, and become Social Media Superheroes, through the effective use and implementation of the world's best Social Technology Platforms - spanning Social Analytics & Insights, Social Engagement & Customer Care, Social Influencer Marketing and on-domain Social Communities. YOUKNOW is the Sub-Saharan African partner to Bran

dwatch, GWI, Khoros, Hootsuite & Audiense, global leaders in Social Media Analytics, Engagement, Social CRM, Influencer Marketing & Gamified Communities. youKnow enables brands and agencies to leverage their Social & Digital environments to:
- use social media a the largest source of unsolicited consumer insights,
- reduce customer service costs,
- increase leads and sales,
- improve trust and loyalty,
- co-create products and service ideas,
- build engaging internal communities for knowledge-sharing and participation. We specialise in:
- Deep Social Analytics & Reporting,
- Social Engagement,
- Social CRM,
- Social Customer Care,
- Online Communities,
- Ideation,
- Gamified Knowledge Bases,
- simple Enterprise-level, Data Visualisation.

09/04/2026

Please go ahead and hit 'Decline' on all your morning meetings for the 24th of April. We’re staging a live intervention for your app’s retention rate. 😂

If you’re building or marketing apps in Joburg, this is the room you need to be in. We’ve teamed up with our besties at Welcome Tomorrow again to bring the absolute heavy hitters of the growth stack: Amplitude, OneSignal, MMA, and AppsFlyer, under one roof for AGSA Vol 4.

Give us a little bit of your time, and we’ll give you the mechanics to stop your users from ghosting you after Day 1. Our seats are limited so grab your spot quick 👇

https://ow.ly/ILb050YGq2f

Plot twist: Your SEO was so good that Google wanted to gatekeep your site all to itself.Being the "best-kept secret" in ...
08/04/2026

Plot twist: Your SEO was so good that Google wanted to gatekeep your site all to itself.

Being the "best-kept secret" in your industry used to be a flex. Today, it just means that when a customer asks an LLM for a recommendation, the AI has absolutely no idea who you are.

Swipe through to see exactly how you are losing leads before they even know you exist (and hit save to share with your sales team later). ➡️

Ready to stop being a secret and start owning the answer? Ask us about our Masterclass 👇

https://ow.ly/YyHo50YEPuH

The good news is that Google LOVES your website. The bad news is that it’s summarising it for everyone and leaving you w...
07/04/2026

The good news is that Google LOVES your website. The bad news is that it’s summarising it for everyone and leaving you with no traffic…

With search engines keeping all the data while you do the work, your brand is being used as a source, not a destination.

Swipe through to see exactly why your organic traffic has taken a dive ➡️

Ready to take control and tell Google what to say? Chat to our team 👇

https://ow.ly/soJX50YCgG5

Our three words? "Save for later." 😂With everyone moving to LLMs for fast answers, it's easy to see why brands are activ...
06/04/2026

Our three words?
"Save for later." 😂

With everyone moving to LLMs for fast answers, it's easy to see why brands are actively working on their AEO visibility.

Swipe through to see why you need to start owning the answer, not just the link ➡️

Need help understanding your own visibility in the zero-click era? Let's chat 👇

https://ow.ly/2etX50YCfro

02/04/2026

When you don’t have the right tools, it’s kinda like a game of broken telephone 😂. We love using Brandwatch for this reason: you can take millions of out-of-context online conversations and find clarity.

Read more about how you can make sense of the nonsense in your data here 👇

https://ow.ly/n6nT50YC8ky

01/04/2026

Just a HeadsUp, you don’t need to play games to figure out what competitor data you should actually be tracking. We put together the ultimate cheat sheet so you can build your own winning reports.

Have a look through it here 👇

https://ow.ly/yXLX50YBHqW 🔗

31/03/2026

Yer a wizard, Liam...

Explaining the fact that I provide unsolicited commentary on LinkedIn posts for a living to a Victorian kiddo is hard.

I guess in a nutshell, I am just a boy standing in front of a girl or another boy, asking them to engage with our content. Please.

Hit that like button for me. Go on.

Xoxo.

30/03/2026

TBH, this isn’t far off from explaining what I do to my mom. But I would give her more credit than a Victorian child - at least she slays on Facebook (she just found FB marketplace!)

It would be difficult to follow in her lead and explain what YOUKNOW does to a Victorian child, considering we are deep in the tech space😂. But to someone living in 2026, it's simply put: we integrate science into decision-making by using social and media intelligence to turn noise into a unified truth…

That, and we make our team record things like this lol.

Note: The fork was an unpaid actor.

27/03/2026

If your monthly data reports look like my random updates to Luca, we need to talk. 😂

Dumping raw, unorganised data on your team is a lot like texting them to say you're grabbing water, or asking if they'd still work with you if you were a worm, it’s just confusing noise.

Instead of overwhelming everyone, our Analytics and Insights team takes those scattered data points and translates them into clear, actionable stories that actually drive decisions.

Read more about the custom reports they can build for you (when we aren’t annoying them for content). 👇

🔗https://ow.ly/ZcJR50YzGMc

Address

34 Oxford Street
Durbanville
7550

Opening Hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00

Telephone

+27871600752

Website

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