Engage

Engage We’re a boutique mobile agency driven by the desire to drive brands and corporates to have meaningful conversations with their clients.

We deliver innovative ideas to our clients using the most basic mobile technology.

By 2021, smartphone users will go up to 3.8 billion!With a simple “Buzz” or “Ting”, people are drawn into their phones i...
13/01/2021

By 2021, smartphone users will go up to 3.8 billion!

With a simple “Buzz” or “Ting”, people are drawn into their phones instantly, while Boomers and millennials spend around 5 to 6 hours on their phones every day!

Modern marketers are moving into the future with SMS marketing campaigns to target that massive chunk of the population.

Since we have our hands on our mobile phones all the time, it’s easy to get into the customer’s inbox to communicate.

The Engage Cloud has a powerful and easy to use sms marketing tool which is rich in features and works wonderfully on all your devices.

Our tool can help you manage all your subscribers, measure the click or open-rate, and auto-schedules messages.

Get in touch to find out more - Comment or SMS 'impact' to 30976 (free) (SA only) or https://lnkd.in/ewXjzJe.

Happy 2021!We can't wait to hit the ground running and help our amazing clients reach their goals for this year.We trust...
06/01/2021

Happy 2021!

We can't wait to hit the ground running and help our amazing clients reach their goals for this year.

We trust that you enjoyed the festive season, and look forward to the challenges, successes, growth opportunities, experiences, and continued and new relationships that 2021 has in store for us all.

COVID-19 is accelerating digital transformation at many companies, knocking through long-standing resistance and silos.A...
13/11/2020

COVID-19 is accelerating digital transformation at many companies, knocking through long-standing resistance and silos.

As Sandy Shen, senior director at Gartner, put it recently:

“The value of digital channels, products and operations is immediately obvious to companies everywhere right now. This is a wake-up call for organizations that have placed too much focus on daily operational needs at the expense of investing in digital business and long-term resilience. Businesses that can shift technology capacity and investments to digital platforms will mitigate the impact of the outbreak and keep their companies running smoothly now, and over the long term.”

Happy Friday!

There is no doubt that when is carefully aligned with and environmental goals, the productivity gains and cost savin...
06/10/2020

There is no doubt that when is carefully aligned with and environmental goals, the productivity gains and cost savings are compelling.

Across all sectors and geographies, is creating new business models and enhancing .

However, many companies have yet to fully understand how can transform their businesses.

Here are five proven benefits of in action https://lnkd.in/e9heMfg

28/09/2020

- This quotes highlights that digital transformation isn’t just a switch you turn on with the right amount of investment.

There are ways to do it correctly and ways to do it incorrectly.

If you invest in digital infrastructure but don’t know how to best utilize the many tools it offers, then you haven’t transformed, you’ve just built a facade.

- This quotes highlights that digital transformation isn’t just a switch you turn on with the right amount of investme...
28/09/2020

- This quotes highlights that digital transformation isn’t just a switch you turn on with the right amount of investment.

There are ways to do it correctly and ways to do it incorrectly.

If you invest in digital infrastructure but don’t know how to best utilize the many tools it offers, then you haven’t transformed, you’ve just built a facade.

25/09/2020

Win your customers over with data-driven IVR.
Exceeding customers’ expectations – fast and with the minimum of fuss – is crucial in today’s marketplace. To do this, you need to deliver personalised and consistent communication across every channel – ensuring that your IVR technology complements and supports the overall customer experience.

"The significance rests in recognising aspects of South African culture which are both tangible and difficult to pin dow...
24/09/2020

"The significance rests in recognising aspects of South African culture which are both tangible and difficult to pin down: creative expression, our historical inheritance, language, the food we eat as well as the land in which we live,” said the Department of Arts, Culture, Science and Technology in 1996.

We are united in our diversity.

H A P P Y H E R I T A G E D A Y MZANSI

- If we make sure the customer’s last experience during the service encounter is a positive one - an above average exp...
21/09/2020

- If we make sure the customer’s last experience during the service encounter is a positive one - an above average experience, even an amazing experience - then the customer will self-reinforce that positive emotion on your behalf for a long time after the actual experience.

Maybe that positive reinforcement will express itself during the ride home when the customer thinks back about how nice it was to do business with someone who smiled, could answer questions, was helpful, respectful and more.

In other words, the last impression should be the final impression that creates a lasting impression that will make a customer think back and say, “I want to do business with them again.”.

- Companies have figured out that is . It’s the reason customers come back. It’s the reason customers talk to their...
14/09/2020

- Companies have figured out that is . It’s the reason customers come back. It’s the reason customers talk to their friends about the company. It’s the value that can drive your . Smart companies promise a positive ; and they deliver.

- It’s simple, succinct, and to the point. It defines the purpose of creating an exceptional customer experience. Ever...
31/08/2020

- It’s simple, succinct, and to the point. It defines the purpose of creating an exceptional customer experience.

Everything leads up to that moment where the customer has completed the transaction and when it’s time to go, they’re overwhelmed by how thorough or attentive or personal an experience it was.

It’s a memorable moment by comparison to the competition, making you stand out.

Always leave them wanting more.

Today, customers expect relevant content in relation to what they’re doing anytime, anywhere and in the format and on th...
26/08/2020

Today, customers expect relevant content in relation to what they’re doing anytime, anywhere and in the format and on the device of their choosing. It's their journey that dictates your strategy.

And in order to keep up with this new kind of “always-connected” customer, your business must embrace technology to deliver an unmatched customer experience.

Save your seat in this webinar, where we will be looking at the foundation of what drives this movement and how it ties to technology.

https://bit.ly/2ECa7ZI

Address

299 Pendoring Road
Johannesburg
2195

Opening Hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00

Telephone

+27112186600

Website

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