CTSS

CTSS Using the power, flexibility and security of the cloud, CTSS builds bespoke solutions for companies

This is one of the clearest signs that AI is becoming part of mainstream business infrastructure…Companies are now payin...
26/08/2026

This is one of the clearest signs that AI is becoming part of mainstream business infrastructure…

Companies are now paying to reserve guaranteed AI capacity in advance.

OpenAI launched an enterprise plan that allows large organizations to lock in long-term access to its computing power 🔐

Specifically, so their AI systems keep running reliably, even during periods of very high demand.

That might sound quite technical, but the idea behind it is simple.

AI tools like ChatGPT rely on enormous amounts of computing power sitting inside data centers.

Every prompt, response, automation, and AI-driven workflow uses a small piece of that infrastructure.

As more businesses adopt AI, demand for that computing power keeps increasing 😰

The result is that AI availability is starting to matter in the same way internet uptime or cloud reliability matters.

A couple of years ago, most businesses treated AI as something experimental 🧫

People used it occasionally to write content, summarize notes, or brainstorm ideas.

Now some organizations are building AI directly into customer service, reporting, operations, workflows, and internal automation.

In those environments, even short outages become much more significant.

That’s why this announcement feels important to me.

It shows AI is moving towards being treated more like core infrastructure.

Businesses are no longer asking: “Can AI help us?”

They’re starting to ask: “What happens if our AI systems become unavailable?”

What’s also interesting is how much infrastructure sits behind all this.

OpenAI is continuing to build huge new data center capacity to support growing demand, because the scale of AI usage now is difficult to comprehend.

And demand is still accelerating.

I think this is another reminder that AI adoption is moving much faster than many people expected.

💬 Do you think businesses are becoming too dependent on AI, or are we only just scratching the surface of what it’ll eventually become?

25/08/2026

Copilot Wave 3 has landed and it’s a step up from what we’ve seen before.

There’s something new happening in how AI fits into your day-to-day work.

It’s useful.

But it also changes how things get done behind the scenes…

You don’t notice manual processes becoming a problem straight away.A few extra steps here. Information copied between sy...
24/08/2026

You don’t notice manual processes becoming a problem straight away.

A few extra steps here. Information copied between systems there. Someone chasing updates because nothing connects properly.

But gradually, those small delays start slowing everything down…

Most businesses are no longer asking whether employees are using AI tools 🤖They already know they are.The bigger questio...
23/08/2026

Most businesses are no longer asking whether employees are using AI tools 🤖

They already know they are.

The bigger question now is whether the business can see how those tools are being used, what information is flowing through them, and whether the security around that use has kept pace 🏃

A recent report highlighted a growing gap between AI adoption and AI security.

Particularly in cloud-based systems ☁️

Cloud refers to services and data that live online rather than on computers sitting inside your office.

Platforms like Microsoft 365, Google Workspace, online storage systems, and many AI tools all fall into that category.

The challenge is that AI is becoming embedded inside these systems incredibly quickly.

While security processes are taking much longer to adapt.

The report found that many organizations have updated their security policies to account for AI.

On paper, they recognize the risks and understand that things have changed.

But far fewer businesses feel they have the right visibility and controls in place to properly manage what’s happening day to day.

Businesses are using AI to improve productivity, automate work, and help employees move faster 👍

Attackers are using it to produce more convincing phishing emails, generate malware, and create cyberattacks at a speed that traditional security approaches struggle to keep up with 👎

At the same time, employees are connecting systems together, uploading information into AI platforms, and using cloud services in ways that didn’t really exist a couple of years ago.

What stood out most to me was that some businesses admitted they couldn’t confidently tell whether certain AI-related security incidents had even happened.

Because they lacked visibility into their own environments 👀

That’s a difficult position to be in.

Avoiding AI or trying to lock everything down completely usually creates more frustration than protection.

Instead, you should be treating AI as part of wider operational and security planning. Not as a separate experiment happening off to the side.

That means understanding which tools are being used, making sensible decisions about where company information can safely go, and reviewing security policies regularly as the technology changes.

👉 Do you think most businesses currently have a clear picture of how AI is being used across their teams?

One of the more uncomfortable truths about AI is that cybercriminals are often just as excited about it as businesses ar...
22/08/2026

One of the more uncomfortable truths about AI is that cybercriminals are often just as excited about it as businesses are.

And they’re getting more organized with how they use it.

New research has found criminals are increasingly using AI tools to impersonate real people.

It’s to bypass identity checks and commit fraud 🥸

That includes things like cloned voices, fake videos and generated documents.

They even use scripted conversations designed to help someone pretend to be another person from start to finish.

Ever verified your identity online by uploading ID or recording a quick video selfie?

That process is often referred to as KYC, short for “Know Your Customer”.

It’s commonly used by banks, financial services, and online platforms to confirm someone is genuinely who they claim to be.

Researchers found entire communities sharing methods, prompts, and step-by-step workflows for creating convincing impersonations.

Some were even selling complete kits that package everything together 📦

What stands out to me is that criminals are becoming very good at adapting existing tools and squeezing as much value out of them as possible.

It means these techniques become accessible to far more people, not just highly skilled hackers.

Identity and trust are becoming much harder to verify online.

For years, we’ve been trained to think: “If I can see the person or hear the voice, it must be genuine.”

But AI is weakening that assumption.

That doesn’t mean every video call or voice message suddenly becomes suspicious 🤨

But it does mean businesses need stronger processes around sensitive requests, payments, account changes, and approvals.

Especially when urgency is involved 🚨

The safest businesses are the ones that rely less on recognizing someone and more on verification processes that can’t easily be faked.

Unfortunately, human instinct is still very easy to manipulate.

💭 If someone called you sounding like a colleague or supplier, do you think you’d spot the difference?

21/08/2026

Want to check a suspicious file without risking your PC? Windows has a hidden safety tool for that…

AI is already inside your business, whether you realize it or not.Employees are using it to speed things up, save time, ...
19/08/2026

AI is already inside your business, whether you realize it or not.

Employees are using it to speed things up, save time, and make everyday tasks easier.

But valuable information is being shared with these tools without much thought about where that data is going or what rules should apply…

18/08/2026

Most people don’t think twice about CAPTCHAs.

And that’s being exploited.

There’s a new twist on something you see every day. It’s catching people out in a way that only shows up later…

Most cybersecurity problems begin during completely normal moments at work.Someone is busy and logs into the wrong page....
17/08/2026

Most cybersecurity problems begin during completely normal moments at work.

Someone is busy and logs into the wrong page. A password gets shared because it feels quicker. An old account stays active longer than anyone realized.

That’s why businesses with the strongest security rely on more than software. They build better habits around how people use technology.

Our latest guide explores what a security-first culture looks like in a business, why small habits are so important, and how to improve security without making work harder for your team.

Download your free copy now.

I think one of the reasons some people still struggle with AI tools at work is that they often feel a bit awkward 😳You o...
16/08/2026

I think one of the reasons some people still struggle with AI tools at work is that they often feel a bit awkward 😳

You open them, stare at a blank box, type something vague, and hope for the best 😅

Sometimes the answer is brilliant.

Sometimes it feels like the AI completely misunderstood what you wanted.

Microsoft seems to have realized that the problem is the experience around AI as much as the intelligence behind it.

That’s why it’s redesigning Microsoft 365 Copilot to feel more natural and less overwhelming.

Microsoft says it wants Copilot to behave more like a “thought partner” rather than another tool bolted onto your screen.

That means surfacing the right options at the right moment instead of throwing everything at you all at once.

There’s a term for this in software design called “cognitive load”.

It’s the mental effort required to figure something out.

Too many buttons, menus, and choices create friction 🤯

And a lot of AI tools still feel like that right now.

Copilot is becoming more connected to the apps people already spend their day in, like Word, Excel, Outlook, and Teams.

Instead of jumping between separate tools, the AI is slowly becoming part of the workflow itself.

Most people want less effort, less time hunting for information, less repetitive admin.

Microsoft says use of Copilot inside apps like Word and PowerPoint jumped significantly after some of these changes rolled out.

Whether those numbers hold long term is another question, but it does show something interesting: When AI feels easier to use, people use it more.

The companies getting the most value from AI probably won’t be the ones using the most advanced prompts or experimenting with the fanciest features.

It’ll be the businesses where the tools fit naturally into everyday work without slowing people down or confusing them.

🤔 Have you found AI tools useful at work yet, or do they still feel more awkward than helpful?

Address

WorkCentral, 1st Floor, Bel Airs Mall, Bellairs Drive, Northriding
Johannesburg
2169

Opening Hours

Monday 08:00 - 16:00
Tuesday 08:00 - 16:00
Wednesday 08:00 - 16:00
Thursday 08:00 - 16:00
Friday 08:00 - 16:00

Website

Alerts

Be the first to know and let us send you an email when CTSS posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to CTSS:

Shortcuts

Share

Category