Consensus

Consensus Business technology made simple. Trusted IT, Printer, CCTV, PABX and Voice/Data solutions in the North West.

Why does a simple office task sometimes feel like a five-step process?A printer that needs constant attention. A documen...
02/11/2026

Why does a simple office task sometimes feel like a five-step process?

A printer that needs constant attention. A document that gets lost between inboxes. A call that never reaches the right person. Individually, these seem small. Together, they slow down the workday.

This November, we're asking a different question: what if your office technology simply made things easier? We'll look at practical ways to reduce admin, improve security and keep work moving.

What's the one office task you'd simplify tomorrow? Tell us below or message Consensus.

Is your business technology ready for 2027?Before renewing contracts or adding suppliers, review your existing services,...
30/10/2026

Is your business technology ready for 2027?

Before renewing contracts or adding suppliers, review your existing services, costs and support arrangements.

In The Consensus Brief, we share practical steps to help businesses simplify technology management and plan for the year ahead.

Read the full article. 👇

Is your technology supplier model ready for 2027?Year-end planning is a good opportunity to review more than hardware an...
30/10/2026

Is your technology supplier model ready for 2027?

Year-end planning is a good opportunity to review more than hardware and licences. Look at the support structure around them.

Which suppliers are delivering value? Where are responsibilities unclear? Which contracts overlap? Where does the business repeatedly experience delays or hand-offs? What should be upgraded, retained, consolidated or reconsidered?

The right supplier model is not necessarily the one with the fewest providers. It is the one that gives the business the expertise it needs with clear accountability.

Before the next budget cycle is locked in, review the model as well as the technology.

Start with a technology and supplier review.

When technology problems involve multiple suppliers, who takes responsibility for resolving them?Clear responsibilities,...
29/10/2026

When technology problems involve multiple suppliers, who takes responsibility for resolving them?

Clear responsibilities, better communication and defined escalation processes can make all the difference.

In The Consensus Brief, we explore five questions every business should ask about IT support accountability.

Read the full article 👇

The best customer relationships are not built on a single installation. They are built over time, through the everyday m...
29/10/2026

The best customer relationships are not built on a single installation.

They are built over time, through the everyday moments when support is needed.

ProTek has worked with Consensus since 2016, and their feedback highlights what matters after the sale: response, service and support.

“We have been doing business with Consensus since 2016. The response time to call logging is always on time. They have a very wide range of IT related products and their support and service provided is of a very high standard.” — Petri Botha, ProTek

As October comes to a close, the question is simple: when something goes wrong, do you know who is taking responsibility?

If the answer is not clear, talk to Consensus.

How many people does it take to fix one office technology problem? If the answer starts with “first we call the printer ...
28/10/2026

How many people does it take to fix one office technology problem?

If the answer starts with “first we call the printer company, then IT, then the phone supplier…”, the support process may be more complicated than the fault itself. Technology systems increasingly depend on one another. When support is fragmented, the customer can end up coordinating the diagnosis. Clearer ownership means fewer hand-offs, better communication and less time spent asking whose problem it is.

Get in touch with us if you want to simplify the support chain.

Before adding another technology supplier, map the environment you already have.Document existing suppliers and responsi...
27/10/2026

Before adding another technology supplier, map the environment you already have.

Document existing suppliers and responsibilities. Identify hand-offs and overlaps. Review contracts and services already being paid for. Decide where specialist support is genuinely required and where consolidation could make support simpler.

The objective is not the fewest suppliers possible.

It is a supplier model in which every role is clear and the business knows who owns the outcome when systems intersect.

Save for your 2027 planning session.

How many approvals in your business still happen through long email chains?A request is sent. Someone forwards it. A man...
26/10/2026

How many approvals in your business still happen through long email chains?

A request is sent. Someone forwards it. A manager approves it. Another person saves the attachment. Then someone has to remember what happens next.

Many repetitive administrative processes can be simplified with the digital tools businesses already use.

Better workflows can reduce manual follow-ups, create clearer approval paths and make information easier to track.

If a routine process depends on someone remembering to send the next email, it may be worth reviewing.

Tell us which admin task you would automate first.

When systems overlap, can your team answer who owns the outcome?If a printer cannot connect, who coordinates the inciden...
23/10/2026

When systems overlap, can your team answer who owns the outcome?

If a printer cannot connect, who coordinates the incident? If calls fail because of connectivity, who manages the escalation? If remote CCTV access stops working, who checks the network and the security platform?

The answer should not depend on an employee reading several contracts while the business is already disrupted.

Swipe through a five-question test for evaluating support ownership across your technology environment.

Take the test with your operations or IT team.

Cybersecurity doesn't stop at laptops and computers.Printers, CCTV systems, business phone systems and other connected d...
22/10/2026

Cybersecurity doesn't stop at laptops and computers.

Printers, CCTV systems, business phone systems and other connected devices can all form part of your organisation's wider security environment.

As businesses become more connected, overlooking these systems can create security gaps that are easy to miss.

In this article, we explore the office technology risks businesses often overlook, why access management and device security matter, and what to consider when reviewing your technology environment.

Read more about taking a broader approach to business cybersecurity in the comments 👇

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Rustenburg, Klerksdorp And Mafikeng
Rustenburg

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Monday 07:30 - 17:00
Tuesday 07:30 - 17:00
Wednesday 07:30 - 17:00
Thursday 07:30 - 17:00
Friday 07:30 - 17:00

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+27145924694

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