Tech Doctor

Tech Doctor Tech Doctor is an onsite IT support company focused entirely on the home and small business markets. We want to help make your technology work for you.

Tech Doctor was established in October 2016 as an onsite IT support company focused entirely on the home and small business markets. No customer is too small and no problem too simple. Tech Doctor want to help make technology work for you by facilitating solutions that will help you unlock as much value and benefit from it as possible.

We are open and fully operational throughout the festive season!help@techdoctor.co.za0105930531
21/12/2020

We are open and fully operational throughout the festive season!

[email protected]
0105930531

Health & Safety FAQs:Q: Are your technicians required to wear gloves? A: We have provided all technicians with disposabl...
22/05/2020

Health & Safety FAQs:

Q: Are your technicians required to wear gloves?
A: We have provided all technicians with disposable gloves. We have not mandated their use, as there is no clear health benefit in doing so. If either you or the technician feels more comfortable with the use of gloves, then we are most happy to accommodate the preference.

For more information, please feel free to contact us:
[email protected]
010 593 0531

Health & Safety FAQs:Q: Will cash still be accepted as a method of payment? A: To reduce the spread of the disease, we w...
21/05/2020

Health & Safety FAQs:

Q: Will cash still be accepted as a method of payment?
A: To reduce the spread of the disease, we will no longer be accepting cash. All payments will be done by EFT or credit card. Credit card payments can be done online through our invoicing system – if this is a preferred method of payment, please let us know and we will happily make it available it to you.

For more information, please feel free to contact us:
[email protected]
010 593 0531

Health & Safety FAQs:Q: Have any health screening measures been put in place? A: Yes, all employees will undergo thoroug...
20/05/2020

Health & Safety FAQs:

Q: Have any health screening measures been put in place?
A: Yes, all employees will undergo thorough health screenings and temperature checks daily before starting work.

For more information, please feel free to contact us:
[email protected]
010 593 0531

Health & Safety FAQs:Q: Will technicians be required to carry hand sanitisers? A: Yes, all technicians have been provide...
19/05/2020

Health & Safety FAQs:

Q: Will technicians be required to carry hand sanitisers?
A: Yes, all technicians have been provided with a hand sanitiser that is 75% alcohol or above. We have instituted the following specific requirements for use in addition to general recommendations on use (these apply to hands with or without gloves):
• Immediately as they have locked their car and put the keys away before greeting the client and before entering their premises
• Immediately before and after they work on a device
• Before they take the keys out again and get into their car

For more information, please feel free to contact us:
[email protected]
010 593 0531

Health & Safety FAQs:Q: Do I need to use a mask? A: We strongly recommend that you wear a mask too, as collective usage ...
18/05/2020

Health & Safety FAQs:

Q: Do I need to use a mask?
A: We strongly recommend that you wear a mask too, as collective usage is what ultimately provides a layer of protection for us all. All of our technicians carry spare disposable 3-ply masks and will offer one to you if you would like one too.

For more information, please feel free to contact us:
[email protected]
010 593 0531

Health & Safety FAQs:Q: Are technicians required to wear face masks A: All of our technicians have been provided with fa...
14/05/2020

Health & Safety FAQs:

Q: Are technicians required to wear face masks A: All of our technicians have been provided with face masks and they are required to wear them at all times from before they leave their vehicle and they may only remove it when back inside their vehicle. They have also been instructed on the correct usage and best practices surrounding face masks.

For more information, please feel free to contact us:
[email protected]
010 593 0531

Health and Safety FAQs:Q: How do you ensure physical distancing during onsite work? A: We ask that there is no physical ...
11/05/2020

Health and Safety FAQs:

Q: How do you ensure physical distancing during onsite work? A: We ask that there is no physical contact at all between customers and our technicians. We also ask, that wherever possible a physical distance of 1.5-2m is observed to protect both parties.

For more information, please feel free to contact us:
[email protected]
010 593 0531

Health and Safety FAQs:Q: Do you have plans in place to protect your customers and employees? A: We have worked tireless...
08/05/2020

Health and Safety FAQs:

Q: Do you have plans in place to protect your customers and employees?
A: We have worked tirelessly to compile a comprehensive and multi-faceted health response that is fully compliant with the recently updated regulations from the department of labour and is in line with the recommendations made by the Department of Health, the National Institute for Communicable Diseases and the World Health Organisation. These measures include staff training and education, a detailed and comprehensive COVID-19 health policy, a formal in-depth occupational health and safety risk assessment and a workplace plan outlining our preparedness for the reopening of our office and services. Our approach will continue to be assessed and adjusted as necessary. If you have any additional questions on any of this, please get in touch, we would be happy to discuss it with you further. We remain absolutely committed to doing our part to ‘flatten the curve’ and reduce transmissions of COVID-19.

For more information, please feel free to contact us:
[email protected]
010 593 0531

Health and Safety FAQs:Q: Will your offices be open? A: Yes, although the majority of our employees will be working from h...
07/05/2020

Health and Safety FAQs:

Q: Will your offices be open?
A: Yes, although the majority of our employees will be working from home. We have taken the additional precaution to not allow any third parties into our offices during this time. We are happy to accept drop offs and collections from our offices, but these will be done in the parking lot outside.

For more information, please feel free to contact us:
[email protected]
010 593 0531

Health and Safety FAQs:Q 1: What services are you able to provide in the various alert levels? A: Levels 1-4: We are cla...
06/05/2020

Health and Safety FAQs:

Q 1: What services are you able to provide in the various alert levels?
A: Levels 1-4: We are classified as a permitted service and fall under both Part F-2 “Information and Communication Technology services for all private and business customers” and Part E-18 “Personal ICT equipment including computers, mobile telephones and other home office equipment”. This means we are able to resume full services in support of all of our customers, both with onsite work as well as with the repair and sale of IT equipment. We still strongly recommend that we attempt to do as much work remotely as is reasonably possible.

For more information please feel free to contact us:
[email protected]
011 593 0531

We have created a summary document to explain some of the measures we have put in place to ensure the safety of our empl...
05/05/2020

We have created a summary document to explain some of the measures we have put in place to ensure the safety of our employees and clients.

Please click here to read all of the frequently asked questions and to see the full document - https://techdoctor.co.za/covid19

Address

Tirhani House, 1 Centex Close
Sandton
2148

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00

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