DataRack started in December 2013, to set a new standard for shared, VPS and managed dedicated server hosting. The goal was to provide our clients with a superior managed hosting environment for our clients through customer service, innovative network design, a unique suite of services, and the latest technological advances in server hardware. A managed hosting environment that not only supported
our clients at all levels, but also provided a true value. To realize this goal we created a modernized internal support structure to better handle client issues and to ensure fast resolution of incidents. Having years of experience in the industry both in South Africa and internationally, we knew what worked and what did not. We used that information to build a new system which would help us meet our goal of enhancing and streamlining the support experience. We designed a network that utilizes two logically separated networks, a public Internet network and a private internal network. This modern “network-within-a-network” design allows us to securely provide a wide range of services not available at other providers including advanced service monitoring and server performance metrics. Choosing a central location in Chicago for our datacenter as well as using reliable and high performance bandwidth providers ensures our public network performance will be superior. Through the use of the latest advances in server-grade hardware, such as the latest dual-core processors, SATA II, IPMI 2.0, SA-SCSI, fully buffered memory and 1000Mbps Ethernet ports, we ensured that we can meet the growing needs of the hosting industry today and into the future. The final result is the offerings which are proudly displayed on this page. We are pleased to be able to offer the industries most reliable, advanced, and secure complete managed hosting solutions.
