28/03/2016
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Windows 10 review: The best Windows OS yet
It took Microsoft 30 years, but the new Start menu, Edge browser, apps and Cortana make Windows 10 the best Windows yet. Windows 10 is free for most people and offers plenty of new features and apps. We explore the new features and explain why they're worth having in our Windows 10 review.
You can also check out our How to upgrade to Windows 10 guide and quick fixes for common problems after upgrading
Update 17 March 2016: At the Games Developers Conference this week, Microsoft announced that later this summer the Xbox One will be able to run apps built on the UWP (Universal Windows Platform). So, after what seems like years, it's getting closer to the point where the app stores on Windows 10 and the Xbox One will merge. Windows 10 users should also gain the ability to run Xbox-exclusive games, which will be a boon for those who don't actually own the console, but want to play those games, such as Forza 6 and Halo, on their PC. Sceptics have said the UWP is simply to get developers to make their apps work on the woefully under-stocked store on Windows Phone, but it appears there's a lot more to it. For one thing, you'll be able to save game progress between your Windows 10 devices and Xbox One, and Microsoft also announced this week that it's going to open up the UWP to enable multiplayer games which not only work across Xbox One and Windows 10, but also PlayStation 4. That's great news for gamers.
Windows 10 review: what is Windows 10?
Microsoft in late 2014 took the wraps off the Technical Preview of its next Windows operating system, and in doing so it took everyone by surprise. We expected the next generation of Windows: we just didn't expect it to be called Windows 10. None the less here is Windows 10: the next Windows OS for PCs and laptops, smartphones and tablets. And, indeed, an OS for servers and all points inbetween.
Microsoft said that Windows 10 is built from the ground up for a world in which mobile- and cloud computing are key. Execs from the company said it was committed to making Windows 10 friendly for the enterprise, ideal for keyboard and mouse users, but also optimised for touch. Oh, and Windows 10 will put the same interface on devices with displays ranging in size from 4in to 80in. 'One product family, one platform, one store,' said Microsoft.
Given the lukewarm reaction to compromised Windows 8, these seem like bold claims. They are necessary, though.Also necessary is Microsoft's decision to make Windows 10 the most beta-tested product it has ever released. Windows 10 was tested by over 4 million people around the world before its launch.
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That doesn't mean it's perfect - indeed some people won't like the privacy issues (see far below) or the forced updates. Others won't like the new Start menu or the fact that there's now both a Control Panel and separate Settings app. But these won't be issues for most people - minor gripes at worst - and the improvements, new apps and new features make it well worth upgrading. For more detail on this, see: Should I upgrade to Windows 10?
UPDATE 25 February 16: Microsoft has announced it will acquire Xamarin. You've probably never heard of that company, but it's important because it will allow developers to more easily produce apps which will run on Windows (and Windows 10 mobile) in addition to iOS and Android. Back in 2014, Microsoft boasted of the Universal Windows Platform which meant apps would run on everything from a phone to a full-size PC (and beyond - including the Xbox One). However, that's hardly universal if you're a developer writing apps for iOS and Android.
The death knell has been sounding for Windows phone for a while now, but several Windows 10 mobile devices were launched at MWC so the platform isn't dead just yet.
Windows 10 review: what's new
Critically the Start Menu is back. It contains standard Windows software and Windows apps. Modern UI apps, as they used to be called. Or Metro apps, if you want to go right back to the beginning.
But this time the Start menu is improved, and it may even make Windows apps useful. Look to the left and you'll see a list of your most-used apps, just as in Windows 7. At the bottom we see an 'All apps' shortcut, plus shortcuts to File Explorer, Settings and – conveniently – shut down and standby.
Windows 10 review
And Microsoft has retained the functionality of the Windows 8 Start screen over on the right, with resizable Live Tiles so that you can immediately check unread mail or Calendar appointments. The Start Menu is customisable - you can resize it, and rearrange the tiles, create groups of tiles, and you can also revert to the Windows 8 Start Screen, should you wish to.
The full-screen start menu is really meant for tablet use, where it makes most sense, but you can choose to use it on a PC or laptop without a touchscreen if you like.
We're fans of the tile concept, if not the inelegance with which they're currently presented. As with Windows Phone, it's what you can pin that matters. Instead of merely adding shortcuts to apps, you can pin tiles which are shortcuts to specific functions or features within apps.
This makes life a lot more convenient when you begin pinning the right stuff. For example, you could pin a particular email or conversation thread from Mail or Facebook, or pin a certain journey (your commute, typically) in a travel app. It saves a lot of time, believe us.
Windows 10 review: search and Cortana
Instead of placing a search box in the Start menu, or hiding it completely as is the case in Windows 8, Windows 10 sticks it front and centre on the Taskbar. This is a smart move, as it’s always there ready to serve up whatever you need to find or what to know.
The first time you click on the box, you’ll see a prompt to enable Cortana. That’s because Cortana and search are pretty much one and the same in Windows 10. In fact, search is just part of the virtual assistant’s remit.
If you’ve ever used a phone running Windows Phone 8, you’ll probably know Cortana already. The beauty is that you can type or talk to her and it’s the same in Windows 10. It’s much faster to tap the microphone button (or even say, “Hey Cortana”) and reel off your request than to type it.
Windows 10 review
Sticking with search for a minute, you can type in a single word and Windows 10 will return a list of matching apps, settings and files, plus apps in the Windows store. It will also show a list of web results.
But there’s lots more you can do, as all the features from Windows Phone are now in Windows 10. So you can type or ask, “What’s the weather going to be like this weekend?” and Cortana will display a forecast.
You can also say “Remind me to fill in my tax return tomorrow night” and you’ll get a reminder at the appropriate time. Reminders go even further, as Cortana can tie them to people and places. So you can also say “Remind me to ask James about that money he owes me” and Cortana will ask whether you want to be reminded at a specific time or place.
For places, you can say “Remind me to get milk and bread when I get to Tesco” or “Remind me to water the plants when I get home”.
Cortana will show the top news stories, identify music playing and has a ‘Daily Glance’ which displays a summary of your meetings, today’s weather, information about your daily commute, sports scores and more. If you allow it, Cortana can access information from emails, such as flight numbers and warn you if there’s a delay or if there’s heavy traffic on the way to the airport and you need to leave earlier than you might have.
If Cortana can’t answer a question directly, it will launch the new Edge browser and display search results.
Finally, Cortana can set alarms, record notes, play specific music, launch apps and give you directions on a map. We think Cortana is great, and one of Windows 10’s biggest draws. Learn how to use her capabilities, and you’ll sure to be more productive.
Returning to search and staying with the productivity theme, Windows 10 makes it easier to find your recently used files and frequently visited folders. This is because File Explorer replaces the Favourites section in the left-hand pane with Quick Access.
This makes finding files you've worked on faster and easier, without having to manually pin things to the Taskbar or add folders to the Favourites section manually. It also means you don't have to use the 'last modified' column to sort and find that file you just downloaded or edited yesterday.