15/10/2021
The exchange rate dynamics continue to give Zimbabwean Authorities a headache as they try to reconcile the disparities between the official auction rate and the parallel market determined rate. In turn this has greatly affected user experience. One headache is obtaining change when buying from authorized USD retailers. As a stop gap measure companies like Simbisa Brands Limited InnBucks have introduced FCA denominated loyalty cards to preload your USD and thus only use your exact amount or deposit "change". There are several other value store solutions in the market. The idea of improving point-of-transaction experience is key in improving usability of Fintech Solutions.
