ByteSource Technology Consulting

07/05/2026

Solutions GmbH and ByteSource are now part of the Group, bringing their combined strengths into a growing and dynamic network.

With theCommunardo Solutions Day on May 21, 2026 in Vienna, this collaboration takes shape in a new format, building on the long-standing Celix Solutions Day and expanding it with new perspectives and opportunities.

📍 Park Hyatt Vienna
🕒 May 21, 2026 | 10:00 – 17:00
🎟️ Free registration (link in the comments!)

As part of the event, ByteSource will host hands-on workshops with live demos, offering practical insights into how AI can support development processes – from the first ticket through to deployment.

Key topics include:
– Introduction to RovoDev and its practical application
– Using RovoDev within Jira and via CLI
– AI-supported creation of Jira tickets
– Implementation of tickets using RovoDev
– Deployment to AWS using RovoDev
– Insights into alternative approaches (e.g., Claude CLI or OpenCode)

The Communardo Solutions Day 2026 introduces a new name while building on a proven concept. Join us to explore how modern collaboration, transparency, and the management of services, projects, and portfolios work in practice, and how AI can support your development workflows, live and in action. 🚀

Secure your spot now and be part of it.

05/05/2026

At a recent ITW Verlag GmbH roundtable in Vienna, industry experts discussed what it takes to balance global connectivity with greater control over data and digital infrastructure.🛡️

Representing ByteSource, our Head of Sales Michael Joszt emphasized a key point: Digital Sovereignty is not about full independence, but about making deliberate, informed decisions.

In practice, this means:
→ knowing where data is processed,
→ understanding which systems are critical,
→ and building architectures that allow flexibility and change.

And that requires clear strategy and strong ex*****on – something already reflected in how companies design their IT landscapes.

Hybrid and multi-cloud approaches are becoming the standard, combining scalability with control. Open source increases transparency and flexibility, while encryption and external key management help maintain control — even when working with global providers. 🔒🌐

👉 To read the full article (in German): https://zurl.co/MD839

👉 For a closer look at how these principles are applied in practice, explore the AWS European Sovereign Cloud: https://zurl.co/OyzOT

Gegenwärtig dominieren globale Tech-Konzerne aus den USA und zunehmend auch aus China die digitale Infrastruktur. Wie Europa den Spagat zwischen globaler Vernetzung und notwendiger Eigenständigkeit meistern und die Kontrolle über Daten und digitale Prozesse sichern kann, diskutierten sieben Exper...

28/04/2026

We’re proud to share that we have recently achieved ISO 14001:2015 certification, the international standard for environmental management.

This marks another important step in our ongoing commitment to quality, security, compliance, and sustainability. 🌿

With certifications according to ISO 9001:2015 and ISO/IEC 27001:2022, a successfully completed TISAX AL3 assessment, and now ISO 14001:2015, we continue to strengthen the framework that guides how we design, build, and operate technology solutions.

For our clients, this means:
– consistent delivery quality across all services,
– robust protection of sensitive information,
– full compliance with regulatory requirements, and
– a structured approach to environmental responsibility.

These standards are more than certifications for us. They reflect the processes, responsibilities, and values embedded in our daily work. 🌐

In highly regulated industries, trust is built on proven processes. This milestone further strengthens our role as a reliable partner for organizations operating under the highest demands for compliance, security, and sustainability.

14/04/2026

Our Senior Atlassian Consultant Christian Burger and Head of Sales Michael Joszt are at in Vienna 🚀, diving into exciting discussions around Rovo and the Service Collection.

Thanks to ITSM Partner Wien for putting together such a great event! 🙌

25/03/2026

We’re a little late sharing this one… turns out attending great events is easier than keeping up with posting about them. 😉

Last week, we had the pleasure of hosting the Amazon Web Services Partner Connect Day together with Ingram Micro in Vienna, offering a great mix of practical GenAI insights and open exchange across the full ecosystem, from AWS to partners and customers.

One of our highlights was Alex Matev introducing our Sales Copilot and demonstrating how AI can support sales teams today by streamlining processes, enabling real-time price analysis, and generating tailored offers at scale. Alexander Penev and Elena Racheva also joined the event.

Alongside the presentations, escape room challenges set the tone for networking and created a fun way to connect. 🧩

A big shoutout to Danijela Tanasic, Dominic Sabaditsch and the entire team at Ingram Micro Österreich for bringing together such a thoughtful and well-executed format.

Thanks to everyone involved for the great exchange and energy. Looking forward to the next one! 🚀

Curious to learn more about our Sales Copilot?
Find more insights in the link in the comments.

12/03/2026

This week, an Verlag GmbH roundtable on Agentic AI took place at our ByteSource office in Vienna. Industry experts discussed how AI is evolving beyond prompt-based interactions toward autonomous systems capable of planning, orchestrating tools, and executing tasks across enterprise workflows.

Topics discussed included:
✦ the evolution from traditional AI and generative AI toward agentic systems
✦ practical enterprise use cases, from customer service automation to supply chain optimization
✦ the importance of security, governance, and data sovereignty when AI agents interact with enterprise data
✦ the organizational and cultural changes required to successfully adopt these technologies

Our CEO, Alexander Penev, shared perspectives on how organizations can approach this shift strategically.

Read the written recap of the roundtable and watch the full discussion. 📺
🔗 The link is in the comments.

09/03/2026

Most enterprise AI discussions still revolve around generative AI.
Summarizing information.
Drafting content.
Generating code... Powerful capabilities that significantly improve individual productivity.

But a new shift is already underway: Agentic AI – The next focal point of the AI conversation
Instead of simply responding to prompts, AI systems are beginning to
observe context,
plan actions, and
execute tasks across workflows. 🔄
This fundamentally changes the role of AI. From an individual productivity tool to a participant in how work gets done.

📝 In our latest blog, we explore what this shift could mean for enterprises and how platforms like are starting to move in this direction with capabilities such as Rovo, embedded within their broader System of Work philosophy.

Tomorrow, this topic will also be discussed in an Verlag GmbH roundtable on Agentic AI, moderated by Christof Baumgartner, where our CEO, Alexander Penev, will join the discussion with other industry experts.

🔗 Links to the article and the livestream are in the comments. Tune in to follow the discussion.

11/02/2026

For years, cloud transformation was treated as a technical problem.
It isn’t.
It’s a cultural one. 🧩

That’s one of the core insights from an in-depth interview with our Founder & CEO Alexander Penev, recently featured in NEW BUSINESS, one of Austria’s leading business magazines.

The interview covers ByteSource’s journey to becoming Austria’s first AWS Premier Tier Service Partner, the highest recognition for technical excellence and proven impact. 🏆

This milestone wasn’t achieved by scaling teams or buying more infrastructure. It was the outcome of a different strategy: building on global tech platforms and obsessing over engineering discipline.

In the interview, Alexander speaks candidly about:
✦ Why cloud and AI challenges are primarily cultural, not technical
✦ How the AWS European Sovereign Cloud balances innovation with true digital sovereignty
✦ Why intelligence and automation outperform “muscle power” and oversized teams
✦ How AI helps small, highly specialized companies compete and win globally

From reducing critical incidents by 75% to building AI systems that respond in under five minutes, the lessons are practical and repeatable.

Read the full article via the link in the comments.

03/02/2026

At enterprise scale, service experience depends on the platform behind it. That’s where Forrester’s evaluation comes in. 🔍

has been named a Leader in The Forrester Wave™: Enterprise Service Management Platforms, Q4 2025, recognizing an approach to service management built to work across teams.

The Atlassian Service Collection reflects this approach—connecting internal service teams and external customer support on a shared foundation, with AI built in from the start.

Take a closer look at how the Atlassian Service Collection helps make service experience a core organizational capability. 🔗 Link in comments.

Atlassian Service Collection | ByteSource implements solutions for Cloud, Atlassian, DevOps, Agile Software Development, and AI.

27/01/2026

Service management has become a defining capability for modern organizations.

Customers expect immediate, personalized experiences.
Employees rely on fast, dependable internal support. Delivering both is only possible when teams work with shared context and a common system.

That’s exactly what the Service Collection is designed for. 🎯

Built on the Atlassian System of Work, the Service Collection brings together Jira Service Management, Customer Service Management, Assets, and Rovo to connect service teams with a single AI-powered platform.

Read the full blog to see how the Atlassian Service Collection creates seamless service experiences across teams and touchpoints: https://zurl.co/YNTkI

16/01/2026

Big News from Web Services (AWS): The AWS European Sovereign Cloud has officially launched. ☁️
ByteSource is pleased to announce that we are a launch partner of this fully featured, European sovereign cloud, designed to meet strict compliance requirements.

As Austria’s first AWS Premier Tier Services Partner and an AWS DevOps and Generative AI Competency Partner, ByteSource helps organizations move to and operate on the AWS European Sovereign Cloud with confidence. 🚀

Interested? Find out more and book your free strategy call here: https://zurl.co/diABL