Solentive

31/08/2026

📢 Sydney insurance leaders: it's almost here 📢

If you're focused on growth, retention, operational efficiency or AI adoption, this breakfast is for you.

Join industry peers for a practical discussion on how insurers are improving outcomes through smarter use of data, technology and operations.

✅ CPD Accredited
✅ Industry focused discussion
✅ Networking with insurance leaders

Secure your place now: https://www.solentive.com/intelligent-operations-in-insurance

31/08/2026

🌩️ What does the future of insurance look like?

Not surprisingly, many risk leaders are feeling the pressure. Deloitte found that 57% describe the future as either "turbulent" or "stormy".

When you consider what's on the horizon, it's easy to see why.

Cyber threats are evolving. Extreme weather events are becoming more common. Economic and geopolitical uncertainty continues to create new challenges.

The insurers that thrive won't necessarily be the ones that predict every risk. They'll be the ones that can adapt, make decisions faster, and respond with confidence when the unexpected happens.

That's one of the reasons we're bringing insurance leaders together this Wednesday morning to discuss how AI, data and operational transformation are helping organisations improve growth, retention and efficiency in an increasingly complex world.

A few spots are still available if you'd like to join the conversation: https://www.solentive.com/intelligent-operations-in-insurance

26/08/2026

1 week today!

Join us at our upcoming Insurance Leadership Breakfast as we explore how insurance leaders are driving growth, improving retention and increasing efficiency through AI, data and technology.

Hear practical insights from industry leaders, connect with your peers, and earn CPD points.

📅 Wednesday, 2nd September
📍 The Hub, Darlinghurst
⏰ 7:30am - 9:00am AEST

Secure your spot: https://www.solentive.com/intelligent-operations-in-insurance

24/08/2026

📈 Global insurance premiums are expected to increase by 150% between 2024 and 2035.

Behind this growth sits a rapidly changing landscape of customer expectations, risk profiles and regulatory requirements.

As insurers scale to meet these challenges, technology will play a crucial role in improving efficiency, maintaining trust and delivering exceptional customer experiences.

Growth alone won't create competitive advantage.

How organisations modernise, adapt and innovate may be what sets industry leaders apart over the next decade.

Join us at our upcoming breakfast as we explore how insurers can harness technology to navigate growth, complexity and change: https://www.solentive.com/intelligent-operations-in-insurance

21/08/2026

When conversations turn to claims, risk, and operational performance, there are few perspectives more valuable than those of people working at the heart of the industry every day.

That's why we're excited to welcome Danny Kondrajian to our insurance breakfast panel on Wednesday 2nd September!

As Executive General Manager of Claims at Coverforce, Danny brings extensive experience across claims management, risk management, and operational leadership. Throughout his career, he has helped organisations navigate complex claims environments, improve operational efficiency, and deliver better outcomes for clients.

Danny's industry experience and practical understanding of the challenges facing insurers today will bring valuable perspective to our discussion on growth, customer engagement, operational efficiency, and the evolving role of technology across the insurance sector.

Join Danny, Peter and Brendon as we explore how insurance organisations can strengthen client engagement, streamline operations, and prepare for the opportunities ahead in 2026.

Register here: https://www.solentive.com/intelligent-operations-in-insurance

19/08/2026

📢 Two Weeks Today!

Insurance leaders, join us for an exclusive breakfast discussion where we'll explore how insurers are improving customer engagement, streamlining operations and unlocking greater value from their technology and data investments.

Hear from:
🎤 Danny Kondrajian, Executive General Manager - Claims, Coverforce
🎤 Peter Watts, Chief Technology Advisor, Solentive
🎤 Hosted by Brendon Rubie, Strategic Relationship Manager, Solentive

We'll discuss practical approaches to:
🟢 Improving retention and customer outcomes
🟢 Reducing operational inefficiencies
🟢 Leveraging AI and automation effectively
🟢 Getting more value from existing technology investments

Places are limited so secure your spot today! Register here: https://www.solentive.com/intelligent-operations-in-insurance

18/08/2026

Customer retention is no longer just a marketing challenge. It's an operational one.

When data is fragmented and teams are working from different systems, it becomes much harder to identify risk and deliver the experience customers expect.

In our latest blog, we look at the growing connection between customer retention, data strategy and operational efficiency.

📖 Read more: https://www.solentive.com/post/customer-retention-is-now-an-operational-challenge

It's also a topic we'll be diving into at our upcoming Insurance Breakfast, where we'll discuss how insurers can use data and AI to improve customer outcomes and strengthen retention.

If you are in the insurance space, this is an event not to be missed! Register: https://www.solentive.com/intelligent-operations-in-insurance

Customer retention is no longer just a marketing challenge. As customer expectations rise, loyalty is increasingly shaped by operational performance, from data quality and process efficiency to AI, automation and digital experiences. Discover why leading organisations are treating retention as an op...

17/08/2026

⌚ Every day, people generate more data than ever before.

Deloitte projects that the global wearable technology market will grow to nearly US$100 billion between 2025 and 2029.

Wearables, connected devices and IoT technology are transforming how organisations think about risk, prevention and customer engagement.

For insurers, this presents an opportunity to move beyond assessing historical risk and towards supporting customers with real-time insights, personalised experiences and proactive interventions.

The question isn't whether data will reshape insurance.

It's how organisations will use it responsibly to create better outcomes.

Join us at our upcoming insurance breakfast to uncover just how insurers are using data to transform their business.

Register here: https://www.solentive.com/intelligent-operations-in-insurance

14/08/2026

Last night, Bec & Brendon attended the techpartner.news Impact Awards on behalf of Solentive, where we were honoured to be recognised as finalists in two categories:

🏆 Social Impact Partner of the Year for our work with Wuchopperen Health Service
🏆 Business Leader of the Year, recognising our CEO, Rebecca Swinfield

While we didn't come away with the win this time, we're incredibly proud to have been recognised alongside so many outstanding businesses and leaders across the industry.

At Solentive, we believe technology should do more than solve business challenges. It should create meaningful outcomes for people, communities and organisations. These finalist nominations are a reflection of that commitment, and of the incredible people who bring it to life every day.

A huge thank you to our team, clients and partners. Your passion, expertise and trust make achievements like this possible.

Congratulations to all the winners and finalists and thank you to the Techpartner News team for a fabulous evening celebrating innovation, leadership and positive impact across our industry.

We may not have taken home a trophy, but we did enjoy a fantastic night, some great conversations, and a few impressive shapes on the dance floor 💃

Here's a few snapshots from the night 📸

12/08/2026

Many organisations don't have a customer experience problem. They have a customer data problem.

When customer information is spread across multiple systems, the impact goes far beyond inefficiency. It can result in poor customer experiences, missed opportunities, slower decision-making, and AI initiatives that never quite deliver on their promise.

In our latest blog, we explore the hidden cost of disconnected customer data and why connected systems are becoming a strategic priority for business leaders.

🔗 https://www.solentive.com/post/the-hidden-cost-of-disconnected-customer-data

Disconnected customer data is more than an IT challenge - it’s a business performance issue. When customer information is scattered across systems, organisations face slower decision-making, missed revenue opportunities, operational inefficiencies, and fragmented customer experiences. As AI and di...