HotDoc

HotDoc HotDoc is Australia’s largest and most trusted patient engagement platform with over 21,000 listed practitioners and 9 million active patients.

More than 1 in 4 Australians use HotDoc to connect with their preferred doctor. Patients use the platform to book online and better manage their (and their family’s) health. While practices and practitioners use HotDoc as an all-in-one solution to connect with new and existing patients. At our core, our mission is to improve the health care experience for everyone in Australia. We do this by givin

g clinics access to online bookings, telehealth, appointment reminders, SMS recalls for clinical reminders and results, mobile and kiosk check-in, digital new patient registration forms, online prescription renewals, and tools for encouraging preventative health.

That's a wrap on the RACGP Practice Owners Conference 2026! 🙌What an incredible two days in Sydney. It was so great conn...
25/05/2026

That's a wrap on the RACGP Practice Owners Conference 2026! 🙌

What an incredible two days in Sydney. It was so great connecting with practice owners, managers and GPs from across the country. The conversations were energising, the ideas were flowing and the passion for better general practice was everywhere.

A huge thank you to everyone who stopped by our stand for a chat.

Until next time! 👋

We are excited to be at the RACGP Practice Owners Conference this weekend, 23–24 May at ICC Sydney, and we'd love to see...
21/05/2026

We are excited to be at the RACGP Practice Owners Conference this weekend, 23–24 May at ICC Sydney, and we'd love to see you there.

This year's theme is Stronger in Practice, and that's exactly what we're about. Come find us at stand #39 to chat about how we can help your practice run more efficiently, improve the patient experience, and reduce the admin burden on your team.

Whether you're a long-time HotDoc user or just curious about what we do, let's connect! 👋

📅 23–24 May 2026
📍 ICC Sydney - booth #39

📋 Big changes to bulk billing are coming 1 July 2026 — is your practice ready?The Department of Health is modernising th...
14/05/2026

📋 Big changes to bulk billing are coming 1 July 2026 — is your practice ready?

The Department of Health is modernising the Medicare Assignment of Benefit (AoB) process, and it's going to change how you collect patient consent, manage workflows, and stay audit-ready.

We're hosting a free webinar with Riwka Hagen and Kiana Minkie to help you get across it before it lands.

🗓️ Thursday 11 June, 12:30 pm AEST

You'll walk away with:
→ A clear understanding of the key changes
→ An action plan to implement the reforms
→ Strategies for briefing your team
→ Tips on staying compliant without the extra admin
→ How HotDoc can help

Register now, can't attend LIVE? Register anyway and we'll send you the recording.
https://hubs.li/Q04gygY00

Tools and templates for your practice

HotDoc Special Event - Product Update 2026Your feedback shaped our newest features. Come see what we built.Join HotDoc's...
30/04/2026

HotDoc Special Event - Product Update 2026

Your feedback shaped our newest features. Come see what we built.

Join HotDoc's Product Update 2026 on Thursday 14 May, 12:30pm AEST, a live look at what's new, what's next, and how you can help shape what's coming. Hosted by Agnes So (Chief Customer & Product Officer) and Nicole Humble (Senior Product Manager).

On the agenda:
- What practices told us in our latest Brand Survey and how we responded
- A sneak peek at features in development
- How to join our early access program
- Live Q&A

This webinar is open to everyone, you don't need to be using HotDoc to join.

Can't make it live? Register anyway and we'll send you the recording.

Register here →

Join our free panel discussion as we discuss the upcoming product and feature updates at HotDoc.

Have you downloaded our Flu Clinic Kit 2026 yet?We’ve put together a 'Flu Clinic Kit' to help make it as safe and easy a...
17/04/2026

Have you downloaded our Flu Clinic Kit 2026 yet?

We’ve put together a 'Flu Clinic Kit' to help make it as safe and easy as possible for HotDoc practices to vaccinate patients and run a successful flu clinic.

Download it now -

Tools and templates to set your practice up for success this flu season.

Are you making the most of your MBS billing?Many practices are missing out on revenue simply because they’re not fully u...
08/04/2026

Are you making the most of your MBS billing?

Many practices are missing out on revenue simply because they’re not fully utilising available Medicare Benefits Schedule (MBS) items.

In this upcoming webinar, we’ll walk you through how to identify missed opportunities, strengthen billing processes, and support your team to bill accurately and confidently.

Getting MBS billing right isn’t just about revenue — it’s key to running a sustainable practice while continuing to deliver high-quality patient care.

👉 Don’t miss out — register now:

Thursday 16th April 12:30pm AESTPlease note this webinar starts at 12:30pm Australian Eastern Standard Time (Melbourne Time)Duration: Approximately 60 minutes including Q&A

Flu season is just around the corner—now’s the time to get your clinic ready 💉HotDoc’s 2026 Flu Clinic Kit has everythin...
19/03/2026

Flu season is just around the corner—now’s the time to get your clinic ready 💉

HotDoc’s 2026 Flu Clinic Kit has everything you need to set up and run a smooth, successful flu program, including:
✔️ Step-by-step setup guides for your practice software
✔️ A practical checklist to keep your clinic on track
✔️ Tips to maximise HotDoc’s flu vaccination features

Download the kit here - https://hubs.li/Q047sZG50

🔥 Hot tips for flu season:
• Boost visibility by listing your clinic on HotDoc’s Flu Vaccine Finder
• Control demand with custom or exclusive flu sessions
• Prevent overbooking with Vaccine Stock Management

Get prepared early and make this your most efficient flu season yet.
https://hubs.li/Q047sZG50

Tools and templates to set your practice up for success this flu season.

It’s been fantastic to see the energy and creativity at the Royal Australian College of General Practitioners (RACGP) Ha...
14/03/2026

It’s been fantastic to see the energy and creativity at the Royal Australian College of General Practitioners (RACGP) Hackathon this weekend. 💡

Our HotDoc team, Wing and Anneliese, have loved collaborating with participants, sharing ideas and working through some of the real challenges facing general practice today.

There’s nothing quite like bringing together clinicians, technologists and problem-solvers in one room to explore new ways we can improve the experience for both practices and patients.

A big thank you to everyone involved for the thoughtful conversations and inspiring ideas — we’re excited to see what comes next.

We’re excited to be attending the Royal Australian College of General Practitioners (RACGP) Hackathon this year! 💡Our te...
12/03/2026

We’re excited to be attending the Royal Australian College of General Practitioners (RACGP) Hackathon this year! 💡

Our team from will be joining clinicians, innovators and health tech thinkers to collaborate on new ideas that can help improve the future of general practice and patient care.

We’re looking forward to the conversations, creativity and problem-solving that comes from bringing passionate people together around healthcare innovation.

If you’re attending the RACGP Hackathon, come say hello 👋

📣 Flu season is around the corner — is your practice ready?Join our upcoming Flu Vaccine Update 2026 webinar to get acro...
10/03/2026

📣 Flu season is around the corner — is your practice ready?

Join our upcoming Flu Vaccine Update 2026 webinar to get across the latest clinical updates, operational tips, and what practices need to know to prepare for the upcoming flu season.

In this session, we’ll cover:
• Key updates for the 2026 flu season
• What’s new with vaccines and eligibility
• Tips to prepare your clinic for flu clinics and increased patient demand
• Practical ways to streamline bookings and patient communication

Perfect for practice managers, nurses, GPs and reception teams preparing for flu clinic season.

Can't attend LIVE? Register anyway and we'll send you the recording!

👉 Register here:

Tools and templates for your practice

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