TechForce Services

17/06/2026

More from the ground! 📸

The Agentforce World Tour Melbourne is in full swing and we are loving every minute of it. Here are a few more moments from today at MCEC Melbourne 👇

If you are at the event, come find the TechForce team, we are easy to spot and always up for a chat! 💙

17/06/2026

We're LIVE at the Salesforce Agentforce World Tour Melbourne! 🎉📍

The TechForce Services team is at MCEC Melbourne right now and it is buzzing! Check out a few moments we have captured so far 📸👇

If you are here too, swing by and find us, we would love to meet you in person and chat about all things Agentforce!

More pics coming throughout the day so keep an eye on this space 👀💙

14/06/2026

Guess who's heading to Melbourne? 👋😄

We are SO excited to share that TechForce Services is a proud sponsor of the Salesforce Agentforce World Tour Melbourne 2026!
📅 17 June 2026

📍 MCEC Melbourne
Look, if you have been curious about Agentforce and what it can actually do for your business, this is THE event to be at. Real demos, real conversations, real people who have been through it and can tell you exactly what works.
Our team will be on the ground and we are genuinely looking forward to meeting people, catching up with familiar faces, and having the kind of conversations that don't happen over a Zoom call.

So if you are coming, please come say hi! We don't bite, we promise 😄

And if you haven't registered yet, what are you waiting for? Spots are going fast!

Register here →https://www.salesforce.com/au/events/world-tour/melbourne26/?d=701ed00001EgLajAAF&utm_source=partner

Tag someone who should be there! 👇

Your destination for AI inspiration. Melbourne, are you ready?

09/06/2026

Melbourne, we are coming for you! 🙌🎉

TechForce Services is thrilled to be a proud sponsor of the Salesforce Agentforce World Tour Melbourne 2026!

📅 17 June 2026
📍 MCEC Melbourne

This is THE Salesforce event of the year in Australia and we are beyond excited to be part of it. Whether you are already exploring Agentforce or just starting to think about what AI can do for your business, this is the place to be.

Come and meet the TechForce team on the day, see Agentforce in action, and let's have a real conversation about what the future of your business could look like. 💙

Register here → https://www.salesforce.com/au/events/world-tour/melbourne26/?d=701ed00001EgLajAAF&utm_source=partner

Will we see you there? Let us know in the comments! 👇

08/06/2026

Your next customer might not be a human.

That might sound strange, but it's already happening. AI agents are now shopping on behalf of people, researching products, comparing prices, and completing purchases entirely autonomously.

And the scale of this shift is enormous. AI tools are projected to drive up to $263 billion in global online sales by influencing 1 in 5 orders.

The big question for retailers and ecommerce brands? Is your store even visible to these AI shoppers?

Our latest blog covers the 3 things you need to do right now to make sure your products get picked, not skipped:

Clean up your product data so AI agents can actually read and trust it
Connect your catalog to standardised Commerce Protocols that AI systems can query directly
Build your brand reputation off site because AI agents check reviews and social mentions before recommending you
This isn't a future trend. It's happening right now across platforms like ChatGPT, Perplexity, Gemini, and Claude.

Read the full guide here → https://www.techforceservices.com/blog/agentic-commerce-for-ai-shopping/

Is your business thinking about how AI agents will discover your products? We'd love to hear your thoughts in the comments!

Discover how agentic commerce is transforming retail. Learn to optimise structured data and omnichannel strategies for artificial intelligence agents.

04/06/2026

Agentforce World Tour Melbourne is around the corner, and TechForce Services is proud to be a Navigator Sponsor! ✨

A dedicated day for world-class innovation, deep-dive inspiration, and long-lasting connections. All for free. ✨

Don't miss out on all the latest insights, visionary speakers, expert-led sessions, demos, and hands-on training. 🏆

Register for free - https://www.salesforce.com/au/events/world-tour/melbourne26/?d=701ed00001EgLajAAF&utm_source=partner

See you in Melbourne on Wednesday, 17 June, 2026!

03/06/2026

Another Milestone. Another Legend. 🎉

Big congratulations to Manideep Pendyala on completing the Agentforce 2026 Legend certification!

This is a truly special achievement and it reflects everything that makes our team at TechForce Services so special. Manideep, your dedication, expertise, and passion for learning continue to inspire everyone around you. Thank you for leading the way and setting the bar higher for all of us! 🙌

One Team. One Goal. Legendary Together.

Here is to more wins, more impact, and more legends in the making!

02/06/2026

Be honest — do you actually know where your leads are dropping off?

Most sales teams focus on getting more leads in the door. But the real revenue leak is usually somewhere in the middle — slow routing, missed handoffs, bad data, clunky signing processes.
We've put together the Ultimate 2026 Playbook for Salesforce Lead Conversion Apps and it covers the entire journey from web form capture all the way to closed deal.

Here's a taste of what's inside:
The top AppExchange apps compared at every stage of the funnel
Why "plumbing" tools like lead routing and scheduling are the most underfunded part of most stacks
Native vs third party — what actually works better inside Salesforce
A simple 3 step framework to audit your current tech stack
Where most revenue operations teams are overspending and what to fix first

If you're running Salesforce and want to turn a leaky pipeline into a predictable revenue engine, this playbook is for you.

Read the full guide → https://www.techforceservices.com/blog/salesforce-lead-conversion-apps-guide/

What's the biggest bottleneck in your lead conversion process right now? Drop it in the comments!

The ultimate 2026 playbook for Salesforce Lead Conversion Apps. Learn how to audit your pipeline and optimise your entire lead conversion process.

29/05/2026

Here's a question worth sitting with: Is your AI actually working, or is it just talking?

Salesforce just introduced a concept that changes how we think about AI automation entirely. It's called the Agentic Work Unit (AWU) and it measures what your AI agent actually completes, not how much it processes.

Think about what that means in real terms. Every time your AI agent resolves a support case, qualifies a lead, updates a CRM record, or sends a personalised email without a human lifting a finger, that's a completed unit of work. That's your ROI made visible.

Our latest blog unpacks this whole shift and what it means for businesses running Salesforce Agentforce today.

Here's what you'll take away:

What the Agentic Work Unit actually is (in plain English!)
How Agentforce turns AI reasoning into real business actions
Use cases across customer service, sales and marketing
How to measure whether your AI is truly efficient or just burning tokens
Why working with a Summit Partner makes all the difference
The future of AI isn't about how smart it sounds. It's about how much it gets done.

Read the full guide → https://www.techforceservices.com/blog/salesforce-ai-automation-agentic-work-units/

Is your team already using Agentforce? We'd love to hear how it's going in the comments!

Salesforce AI automation is entering a new era with agentic AI. Learn what the Agentic Work Unit is, how Agentforce measures real business outcomes.

25/05/2026

Big Salesforce news that every partner and admin needs to know about

AppExchange, the platform millions of Salesforce users have relied on since 2006, has officially been retired.

In April 2026, Salesforce merged AppExchange, the Slack Marketplace, and the Agentforce ecosystem into one unified platform called AgentExchange.

So what does this actually mean for you?

All your existing installs, reviews, and listing history carried over seamlessly

You now have one place to discover Salesforce apps, Slack integrations, AND AI agents

Search now works on intent, so it surfaces solutions based on what you're trying to achieve, not just matching keywords

Access to new solutions is now instant thanks to automated provisioning

Salesforce has committed $50M to help partners build AI-native products on the new platform

We've published a full breakdown of everything that changed, why Salesforce made this move, what it means for ISV partners, and how businesses can make the most of the new marketplace.

Worth a read whether you're a Salesforce admin, a partner, or just trying to keep up with where the platform is heading.

Read it here → https://www.techforceservices.com/blog/salesforce-marketplace-appexchange-to-agentexchange/

Have you explored AgentExchange yet? What's your take on the rebrand? Drop your thoughts below!

Explore the new Salesforce marketplace: AgentExchange. Learn how the AppExchange rebrand, Data 360, and Agentforce impact ISVs and discovery.