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Microserve

Committed to excellence in all that we do, Microserve maintains a high standard of expertise in the

Our philosophy of long-term partnerships and continuous innovation has made us one of the largest independent IT solutions providers in Western Canada. With a firm commitment to excellence, Microserve offers the highest level of quality and customer satisfaction available.

10/29/2026

LeadIT 2026 is officially underway in Calgary!

Today, IT and business leaders are coming together for a day of candid conversations, fresh perspectives and meaningful connections around this year’s theme: Powering the Age of Intelligence: The infrastructure, economics, and leadership behind AI.

From the real economics of AI to questions of control, infrastructure, workforce readiness and organizational change, today is about moving beyond the hype and exploring what it actually takes to lead and operate successfully in the age of AI. [https://hubs.ly/Q04CNHv_0] (https://hubs.ly/Q04CNHdN0)
We’re excited for a full day of insights, conversations and connections with our clients, partners and technology leaders here in Calgary.

Let’s LeadIT.

10/27/2026

Outage frequency is improving industry-wide. Severity risk isn’t going anywhere.

Uptime Institute’s 2026 Global Data Center Survey found 47% of operators reported at least one impactful outage in the past three years, and 10% of those were serious or severe.

Fewer outages doesn’t cancel out the fact that when something goes wrong today, it’s more likely to go seriously wrong.

Why severity is climbing even as frequency improves:
- Higher-density, more complex environments mean more can go wrong at once
- Aging infrastructure carrying workloads it wasn’t sized for
- Thinner margins for error as uptime expectations keep rising

How Microserve builds for both:
- Infrastructure assessments that catch failure points before they compound
- Hybrid architecture that reduces single points of failure by design
- Managed support built around prevention, not just faster response

Fewer outages is good news. It’s not the same as being ready for the one that gets through.

👉 [email protected] | 1-800-661-7783

Source: Uptime Institute, Global Data Center Survey 2026

10/19/2026

The problem isn’t where we work, it’s how we work.

At LeadIT 2025, Microserve CTO Nigel Brown brought the collaboration conversation back to everyday working habits: too many meetings, too little focus time and unclear expectations across teams.

His challenge to leaders was to examine those habits wherever their people work. It’s a practical example of the organizational change that needs to accompany our technology decisions.

Join us for LeadIT 2026, Powering the Age of Intelligence, on 29 October in Calgary.

Request an invitation:
https://hubs.ly/Q04BD_nx0

10/14/2026

What does real technology leadership look like? 💡

At LeadIT 2025, IT and business leaders came together to explore the challenges, decisions, and opportunities shaping the future of technology.

Now, the conversation continues.

Join us at Microserve LeadIT 2026 as we explore Powering the Age of Intelligence, diving into the infrastructure, economics, and leadership behind AI, and what it takes to turn emerging technologies into meaningful business outcomes.

📅 Thursday, October 29, 2026
📍 Hotel Arts, Calgary, AB

Be part of the conversation shaping what’s next in technology leadership.

🔗 Explore the speakers and agenda: https://hubs.ly/Q04B9FNl0

10/14/2026

Most CIOs know outages are expensive. Fewer know the fix is often visibility, not more hardware.

New Relic’s 2025 Observability Forecast found high-impact outages carry a median cost of $2 million per hour, but organizations with full-stack observability reported half that.

They also detected outages 7 minutes faster and were half as likely to face a high-impact outage weekly (23% vs. 40%).

The pattern behind the numbers:
- Fragmented monitoring means nobody sees the full picture until it’s too late
- Detection time stretches out when teams stitch together five dashboards
- Reactive firefighting instead of proactive, correlated alerting

Where Microserve fits in:
- Managed network and infrastructure monitoring with a single, correlated view
- Proactive alerting designed to catch issues before they become incidents
- 24/7 support that shortens detection and resolution time when it counts

Every dashboard you don’t have is a minute you’ll never get back.

👉 [email protected] | 1-800-661-7783

Source: New Relic, 2025 Observability Forecast

10/13/2026

Microserve announces LeadIT Line Up of Speakers:

🎤 Meet Nigel Brown

With nearly three decades of experience in IT, Nigel Brown brings extensive expertise in technology strategy, cybersecurity, cloud, data centres, and converged communications. As Chief Technology Officer at Microserve, he oversees multiple departments, leads specialized technology teams, and drives service innovation while advising clients and shaping technology strategy.

Drawing on his experience leading technology strategy and developing new technology services, Nigel’s LeadIT session, “The Real Economics of Running AI," explores the changing economics of AI and what it means for organizations managing technology costs at scale.

Every organization is now paying for intelligence the way it once paid for electricity or bandwidth: metered, volatile, and increasingly consequential to the bottom line.

Nigel will examine what is driving AI costs today from token economics and energy consumption to governance and data sovereignty and why organizations need to rethink how they budget for AI.

The session will introduce a practical framework for treating AI spending as a financial discipline, including model routing as FinOps, matching workloads to the right infrastructure, and understanding Canadian data sovereignty requirements.

Join us at Microserve LeadIT 2026 to hear Nigel share his perspective on the real economics of AI and how organizations can approach AI spending more strategically.

📍 Calgary | October 29, 2026
🔗 Request your invite: [LINK]

10/08/2026

Microserve is excited to be part of ATLE Convergence 2026! 📣

Join us October 14–16 in Red Deer, Alberta for the 20th anniversary of ATLE Convergence, a leading conference bringing together professionals across education, IT, educational technology, and leadership.

Convergence is an opportunity for Alberta’s education and technology community to learn, connect, collaborate, and share ideas around the evolving role of technology in education. From educational technology and IT to leadership and innovation, the conference brings together diverse perspectives and practical experiences to help shape the future of learning.

With three days of professional learning, networking, and knowledge sharing, Convergence is all about bringing people together around ATLE’s three pillars: learning, leadership, and technology.

📍 Red Deer, Alberta
📅 October 14–16, 2026

We’re looking forward to connecting with education and technology leaders at Convergence 2026. See you there!

10/06/2026

Canadian ransomware isn’t just an encryption problem anymore, it’s an extortion problem.

CIRA’s 2025 Cybersecurity Survey found 24% of Canadian organizations were ransomware victims in the past 12 months.

Among those hit, 74% reported data exfiltration and 74% paid a ransom, typically CAD $25,000 or more.

Even a perfect backup doesn’t undo the fact that your data already left the building.

What a backup-only strategy misses:
- Data exfiltration happens before encryption, recovery doesn’t reverse it
- Ransom decisions get made under pressure, without a pre-built playbook
- Regulatory and client notification obligations kick in the moment data leaves

What Microserve builds instead:
- Immutable, tested backup and recovery for the encryption half of the equation
- Threat detection focused on catching exfiltration before it happens
- A documented incident response plan so ransom decisions aren’t made in a panic

Recovery is half the plan. Prevention and detection are the other half.

👉 https://bit.ly/4y5CR2c | 1-800-661-7783

Source: CIRA, 2025 Cybersecurity Survey

10/02/2026

Microservians across Canada laced up their shoes, hopped on their bikes, and volunteered their time in support of the Terry Fox Run, continuing Terry's legacy of hope, determination, and resilience.

Thanks to the generosity of our team, employees raised $405 for cancer research, and with Microserve matching every dollar, that impact grew to a total of $810 donated.

But we're not done yet. We continue to raise funds for BC Cancer and the Alberta Cancer Foundation and every contribution helps bring us closer to a future free from cancer. Check out

Thank you to everyone who participated, donated, and volunteered. Together, we're proving that small actions can create a meaningful impact.

Join us in the fight against cancer and help make a difference today. ❤️
Alberta Cancer Foundation Page:
https://tinyurl.com/abcancermicroserve
BC Cancer Foundation Page:
https://tinyurl.com/bccancermicroserve

10/02/2026

Microserve announces LeadIT Line Up of Speakers!

🎤 Meet Jason George
Chief Revenue Officer, ThinkOn

With more than 20 years of experience in channel-led technology companies, Jason George brings a practical perspective on cloud, AI, and technology strategy. As Chief Revenue Officer at ThinkOn, a Canadian cloud provider serving commercial and public sector organizations, Jason works closely with organizations navigating the evolving technology landscape.

His experience spans organizations including BlackBerry, Auvik, eSentire, and SOTI, where he has built revenue teams and helped organizations adopt and apply emerging technologies. Today, Jason uses AI extensively in his own work and across his revenue teams, bringing a practical, real-world perspective to the conversation around sovereignty and private AI.

Jason’s LeadIT session, “Who Can Switch It Off? Cloud and AI Sovereignty for People Who Sign the PO,” gives senior IT leaders a practical framework for evaluating cloud and AI decisions.
Every cloud vendor says they are sovereign. But sovereignty goes far beyond where your data sits.

With real examples from Canadian organizations and a focus on practical decision-making, Jason will also explore situations where the right answer may be that you don't need sovereignty at all.

Join us at Microserve LeadIT 2026 to hear Jason share a practical perspective on cloud and AI sovereignty and what IT leaders need to consider before making their next technology decision.

📍 Calgary | October 21, 2026
🔗 Request your invite: https://bit.ly/3TDUtnz

Address

#280 4400 Dominion Street
Burnaby, BC
V5G4G3

Opening Hours

Monday	8:30am - 5pm
Tuesday	8:30am - 5pm
Wednesday	8:30am - 5pm
Thursday	8:30am - 5pm
Friday	8:30am - 5pm

Website

http://www.microserve.ca/, https://twitter.com/Microserve, https://www.linkedin.com/company/microserve

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