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Advanced Utility Systems

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Canada
Markham, ON
Advanced Utility Systems

Customer Information and Utility Billing Systems for Utilities and Municipalities

10/22/2026

This is your last chance to secure your spot at HCTC 2026!

Join us in Denver for four days of learning, collaboration, innovation, and networking with utility professionals from across the industry.

The conference schedule is now available, so take a look and see the sessions, workshops, and opportunities waiting for you.

December 7-10, 2026
Ga***rd Rockies Convention Center, Denver, Colorado
Register and view the schedule: https://advancedutility.com/event/hctc-2026/

We look forward to seeing you there!

10/21/2026

Utilities are embracing AI-powered Customer Information Systems (CIS) to meet today’s challenges improving reliability, streamlining operations, and delivering better customer experiences.

Our new blog explains how AI-powered CIS:
- Predicts outages and optimizes maintenance
- Automates billing and fraud detection
- Delivers personalized, 24/7 customer support
- Turns data into actionable insights for smarter decisions

If your utility is ready to boost efficiency and future-proof operations, this is a must-read.

📖 Read more: https://advancedutility.com/the-benefits-of-ai-powered-cis

10/13/2026

Happy Thanksgiving, Canada! Today we’re feeling extra grateful for our amazing team, loyal customers, and supportive community. Thank you for being part of our journey! Wishing you a holiday filled with good food, laughter, and gratitude.

10/09/2026

We're Extending Early Bird HCTC Pricing for the Advanced Community!

December is approaching fast, and now is the time to register for HCTC 2026, taking place December 7-10 in Denver, Colorado, at the Ga***rd Rockies Resort & Convention Center.

HCTC brings together Advanced customers for:
- Hands-on product training
- Expert-led learning sessions
- Product updates and future insights
- Meaningful networking with peers and industry professionals

Invest in your team's success, expand your knowledge, and connect with the Harris community.

*Early bird is back.*
Contact your account manager for a special discount code and register today!
https://www.harriscomputer.com/events

10/01/2026

We're excited to welcome Kavitha Leeladhara Karkera to Advanced Utility Systems as our new Product Manager!

With more than 15 years of experience in product management across SaaS, digital commerce, retail, nonprofit technology, and customer-facing digital platforms, Kavitha brings a strong track record of translating customer and business challenges into practical, impactful solutions. Her expertise in product strategy, customer research, roadmap development, and digital innovation will help us continue delivering value to the utilities we serve.

We're thrilled to have Kavitha join the team and look forward to the impact she'll make as we continue advancing our product strategy and customer experience.

Welcome to Advanced Utility Systems, Kavitha!

09/29/2026

We're pleased to have Tatiana Rojas join Advanced Utility Systems as our new Enterprise Sales Representative.

With more than 20 years of experience in technical software sales and business development, Tatiana has built her career around helping organizations navigate complex challenges and identify practical technology solutions that deliver real results. Her passion for partnership, innovation, and understanding customer needs makes her a fantastic addition to our team.

As utilities continue to adapt to evolving demands, we're excited to have Tatiana's experience, industry knowledge, and customer-first mindset helping organizations achieve their goals.

Welcome to the team, Tatiana!

09/25/2026

Congratulations to Lily Wibisana on 10 incredible years with Advanced!

For the past decade, Lily has embodied the values that make our team strong. Her dedication, adaptability, and commitment to supporting both clients and colleagues have made a lasting impact across the organization.

As Naz Rohoman shared:
“You consistently go above and beyond for both clients and colleagues, bringing care, professionalism, and a steady sense of support to everything you do. Your calm, pragmatic approach to change and your willingness to help wherever needed have made you a valued and trusted member of our AUS family.”

Thank you, Lily, for your many contributions, your positive attitude, and the difference you make every day. We're proud to celebrate this milestone with you and look forward to all that's ahead.

09/17/2026

We're excited to welcome Ren-Elise Nelson to Advanced Utility Systems as our new Vice President of Customer Support!

With more than 20 years of leadership experience across customer support, customer success, professional services, and operational transformation, Ren-Elise brings a proven track record of building high-performing teams, driving innovation, and delivering exceptional customer outcomes.

As we continue to evolve and invest in the future of customer support through AI, automation, and digital capabilities, Ren-Elise's leadership will play a key role in helping us create an even more responsive, scalable, and customer-focused support experience.

Please join us in welcoming Ren-Elise to the AUS leadership team. We're thrilled to have her on board and look forward to the impact she'll make for our customers, employees, and organization.

09/16/2026

Utilities are moving away from outdated, hard-to-maintain CIS platforms and for good reason! Modern, native CIS solutions are transforming utility operations by automating workflows, integrating with the latest tech, and delivering a better customer experience.

Our new blog breaks down:

- The challenges of legacy CIS systems
- How native CIS streamlines operations and reduces costs
- The impact on customer satisfaction and staff productivity

If your utility is ready to boost efficiency and stay ahead of the curve, this is a must read.

Read more: https://advancedutility.com/why-utilities-are-moving-to-modern-cis-solutions-for-efficiency

09/09/2026

What could HCTC change for your organization?
- A new solution to a long-standing challenge
- A connection with a peer who has been there before
- A fresh perspective from industry experts
- Ideas you can put into action immediately

That's what HCTC 2026 is all about.

Join us in Denver this December and take advantage of early bird pricing while it's available.
https://advancedutility.com/event/hctc-2026/

Address

8133 Warden Avenue, Floor 7
Markham, ON
L6G1B3

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm

Website

https://www.advancedutility.com/

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