Alncom

25/10/2026

Customer Service Update

Our teams have been out overnight and will continue to do so until we have helped all our customers who are still off line.

If you have an internet issue, please contact us on 01665 604816 or email [email protected]

Keep safe and avoid going out where you can.

Thank you

24/10/2026

Team Alncom have been working hard in Northumberland, clearing roads and keeping connections open during the storm.

Proud of our crews.



Northumberland Newsdesk All About Alnwick

24/10/2026

💨🌳 It’s getting a bit wild out there!

Our Alncom team have just been out near Little Ryle after a falling tree brought down one of our overhead fibre cables.

Thankfully, the team were quickly on the scene, replaced the damaged cable and got everything back up and running! 💪🔧

With the wind picking up and trees coming down, it’s certainly keeping us on our toes!

A big thanks to our engineers for getting out there and keeping Northumberland connected, whatever the weather throws at us! 👏

Stay safe out there, everyone! 💨

23/10/2026

🌧️ Adverse weather this weekend...

With unsettled weather forecast across Northumberland this weekend, we know a broadband issue is the last thing you need.

💙 Our friendly local Alncom support team is here to help if you experience any connection problems.

🌐 If your broadband drops, please avoid resetting your router. Your connection may come back automatically once power and network conditions stabilise.

📞 Need a hand? Give our local team a call on 01665 604816 or raise a support ticket through our Support Portal and we’ll be happy to help.

From all of us at Alncom, take care and stay safe this weekend!

Radio NorthumberlandNorthumberland NewsdeskAll About Alnwick

21/10/2026

From our Alnwick HQ, we’re proud to be bringing ultrafast full fibre broadband to rural communities across the region, connecting homes and businesses in the areas where our network can reach.

As a local company, we’re passionate about keeping Northumberland connected and helping our communities enjoy the benefits of better broadband.

Alncom – local roots, keeping Northumberland connected.

🌐 Check if we’re available in your area at www.alncom.co.uk

𝗨𝗹𝘁𝗿𝗮𝗳𝗮𝘀𝘁 𝗙𝘂𝗹𝗹 𝗙𝗶𝗯𝗿𝗲 𝗕𝗿𝗼𝗮𝗱𝗯𝗮𝗻𝗱 with a 5* Customer Service dedicated to 𝗬𝗢𝗨! ⭐⭐⭐⭐⭐

💰Price Promise: No mid-contract rises!

📍Proudly local, based in Alnwick Northumberland

Join today!

📞 01665 604816
✉️ [email protected]

12/10/2026

Keeping Alwinton connected - even in a gale!

Wrapped up our final agricultural show of the year keeping the traders connected to Wi-Fi. As always, a brilliant turnout and a fantastic day out despite the weather!

08/10/2026

4 years of keeping Alwinton Border Shepherds' Show connected...

We’re proud to be back at Alwinton Show for our fourth year, providing traders with reliable fibre connectivity throughout the event.

It’s always great to support one of the area’s much-loved local events.

Here’s to another great show this weekend. See you there!

05/10/2026

⭐️⭐️⭐️⭐️⭐️ “Alncom are the folk.”

A brilliant review from Jim, praising our Brent's technical knowledge, problem-solving and customer-first approach.

From old houses and solid walls to tricky Wi-Fi blind spots - our engineers find the cause and find a solution. 💪

Local broadband. Real expertise. Brilliant service. ❤️

26/09/2026

💜 Proud to support a brilliant local initiative! 🎬🍿

Alncom is delighted to support Monday Movies at Alnwick Playhouse dementia-inclusive cinema screenings helping people living with dementia and their families enjoy the cinema in a welcoming environment.

We’ve been pleased to help by providing clothing for the fantastic volunteers who make these events possible. 👕💜

A great initiative from DemNurse and one we’re very happy to get behind.

👇 Check out the post below for all the details and please give it a share!

🎬 MONDAY MOVIES - Dementia-Inclusive Cinema at Alnwick Playhouse 💜

What a lovely initiative to have right here in Alnwick.

Monday Movies are relaxed, dementia-inclusive cinema screenings at Alnwick Playhouse, created with the involvement and feedback of people living with a dementia diagnosis. Importantly, the films have been discussed and chosen by the people attending. 💜

🎥 Coming up:

Toy Story 5 - Monday 28th September
Sense & Sensibility - Monday 30th November

🕑 2pm | Screen 1
💡 Lights up
🔉 Sound down
🚫 No adverts
😊 A relaxed, welcoming environment

Tickets are £5 for one person, with the person accompanying them FREE.

And we’d particularly love to spread the word to local care homes, nursing homes and residential homes - residents can attend at no cost.

Amy from DemNurse unfortunately won’t be able to be there this Monday, but Dr Leola Cruden Smith and the wonderful Playhouse volunteers will be there to welcome everyone.

These screenings are about much more than watching a film. They’re an opportunity to get out, enjoy something familiar, spend time together and feel comfortable in an environment where dementia is understood.

📞 To book, contact the Alnwick Playhouse Box Office on 01665 660550 or pop in.

💜 Please share this far and wide, particularly with anyone supporting somebody living with dementia or working in a local care or residential home.

If you’d like any more information or you’re unsure whether the screening would be suitable for someone you support, please get in touch with DemNurse.

🎬🍿 We hope lots of you can enjoy Monday Movies!

24/09/2026

Love Alncom? Share the love and get rewarded! 🎁

Refer a friend and ask them to mention “REFERRED ME” when ordering. Once they’re connected and their first bill is paid, you both receive an Amazon voucher: £50 for you and £25 for them.

Offer ends 31 October 2026.

𝗨𝗹𝘁𝗿𝗮𝗳𝗮𝘀𝘁 𝗙𝘂𝗹𝗹 𝗙𝗶𝗯𝗿𝗲 𝗕𝗿𝗼𝗮𝗱𝗯𝗮𝗻𝗱 with a 5* Customer Service dedicated to 𝗬𝗢𝗨! ⭐⭐⭐⭐⭐

💰Price Promise: No mid-contract rises!

📍Proudly local, based in Alnwick Northumberland

Join today!

📞 01665 604816
✉️ [email protected]