What are the opening hours?

Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

Vision ICT

Name: Vision ICT
Address: 2 Arkles Lane, Exeter, L42SP, GB
Telephone: 01392 669497
Price range: $$$

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Vision ICT

We specialise in creating bespoke websites for town and parish councils. Our focus is on collaboration, honest pricing and top-notch support.

With over 20 years of experience and over 700 councils, we offer data backup, web and graphic design services. We are a family run business with over 17 years of experience in providing exceptional quality and a personal service across the private, public and voluntary sectors. It's that family bond that makes us strongly committed to ensuring that all our clients are supported and enabled to fully understand all elements of the services we provide to them. Our primary goal in any relationship is to offer services that provide both value for money and enhance your business or organisation. We are always on hand to talk through your project or ideas. We really do value your input. With a wealth of knowledge drawn from previous careers within education and project management, we understand the committment needed for a project. Our directors aren't stuck behind big desks, they're on the ground ready to meet with you, dedicated to creating the perfect solution for you.

30/10/2026

Did you know your website hosting has an environmental footprint?

Every website relies on servers and data centres that consume energy around the clock.

That's why we work with hosting providers that have invested in renewable electricity, energy-efficient infrastructure and responsible recycling practices.

In our latest blog, we explain some of the choices behind the hosting services that support our clients' websites and why environmental considerations are worth including when planning digital services.

https://visionict.com/greener-hosting-the-choices-behind-our-websites/

22/10/2026

🔒 Website Security Update

Just to reassure everyone, Vision ICT has not been affected by the recent PHP security vulnerability reported in the news.

We've checked all our own web servers and confirmed that our websites run on ASP.NET rather than PHP, so they are not vulnerable to this particular issue.

Our WordPress websites, which do use PHP, are hosted separately by 20i, who have confirmed that the necessary security patches have been applied.

No action is required from our customers.

09/06/2026

Over half of residents now reach their council website from a smartphone. Most council sites still weren't built for that.

Pinching, zooming, broken navigation, content that disappears on smaller screens. Every one of those moments chips away at trust in the council itself.

A responsive, bespoke design fixes it at the source. One site, one standard, whether a resident is on a desktop at home or a phone at the bus stop.

23/03/2026

We’re pleased to confirm that the email service has now been restored and should be working as normal.

Thank you all for your patience and understanding over the past few days while we worked to resolve this issue with our email provider.

Our team is currently working through a backlog of messages and support requests, and we will be responding to everyone as quickly as possible.

If you are still experiencing any issues, please do get in touch with us.

We truly appreciate your patience during this time.

23/03/2026

We wanted to provide a further update regarding the ongoing email issues some of our clients are experiencing.

Our team is continuing to work closely with our email provider to investigate the problem and get everything fully restored as soon as possible. We know how important email access is to your day to day operations, and we are treating this as a top priority.

We sincerely apologise for the continued disruption and any inconvenience this is causing.

21/03/2026

We wanted to share a further update regarding the ongoing email issues.

Our team continues to work closely with the email provider, and this remains a top priority for us. We are continuing to monitor the situation and push for a full resolution as quickly as possible.

We also want to thank you again for your patience — we know how important email access is, and we truly appreciate your understanding while we work through this.

Due to the continued high volume of calls and messages, responses may still be slower than usual.

To help keep you informed, we’ve set up a text alert system so you can receive updates directly to your phone:

https://visionict.com/stayupdated/

We recommend signing up so you can stay up to date without needing to contact the team. As mentioned previously, there is still no evidence of any security breach or hacking.
We’ll continue to keep you updated
as things progress.

20/03/2026

We wanted to provide a quick update regarding the ongoing email issues some of our clients are experiencing.

Firstly, we want to reassure you that there is no evidence of any security breach or hacking. This appears to be a technical issue with the email provider, and we are working closely with them to get this resolved as quickly as possible.

We sincerely apologise for the delays in getting back to some of you. We’ve received a very high number of calls and emails over the past couple of days, but please be assured we are doing our best to respond and support everyone as quickly as we can.

Our team will continue working on this over the weekend to push for a full resolution, and we will keep you updated as things progress.

Thank you for your continued patience and understanding — we really do appreciate it.

19/03/2026

We are currently experiencing an issue with our email provider which is affecting some email accounts.

Our team is actively working with the provider to resolve this as quickly as possible and the issue is being treated as a priority.

At this stage, there is nothing you need to do, and we expect normal service to resume once the issue has been resolved.

We understand how important email is to your day to day operations and appreciate your patience while we work to restore full service.

08/01/2025

As we welcome a fresh start with the New Year, there’s no better time to organise your website’s minutes and agendas. For those using our V6 websites, creating a new year in your dropdown list is simple and streamlined.

https://vict.uk/2025Meetings

07/01/2025

Status Update: Our webmail service is currently unavailable. We're working to resolve the issue and hope to have it back up very shortly. Thank you for your patience!

Address

2 Arkles Lane
Exeter
L42SP

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

01392 669497

Website

http://www.VisionICT.com/

Alerts

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