Boom it

11/08/2026

We answer the phone in 9 seconds.

Not a target. Not an aim. Our actual, measured average.

No tickets. No queues. No "your ticket has been assigned." You call, a real person answers, and we start fixing it while you're still on the line.

Don't believe us? Call and time it. When we answer, just say "BOOM!".

03333 660 005 say "Boom!" and see if its 9 seconds or under!

Do it right now.

Full story 👇
https://www.boom-it.co.uk/articles/we-answer-in-9-seconds.php

Our average call answer time is nine seconds — a real person, no tickets, no queues. Fast IT support for Yorkshire businesses. Call BOOM I.T. and time us yourself.

30/07/2026

Selling things as an IT company is a funny one.

People ring up and ask for what they think they need, not what they actually need.

What do we mean? Extra licences. Systems that will never be used. A bit of security software that does the exact same job as something you're already paying for.

Loads of IT companies would just sell you the lot and not think twice. We'd rather support you for 15 years than make a quick sale so we'll tell you when you don't need something.

23/07/2026

Switching IT provider is the easy bit with us. We guarantee it.

Most businesses stay with an IT company they've outgrown for a few reasons: leaving looks like a struggle. Passwords they won't hand over. Systems only they understand. Weeks of downtime while everything moves.

So you put up with slow. You put up with a ticket queue. You put up with "we'll get to it."

We do it the other way round. The No-Hostages Promise: your data, your logins, your systems are yours. We make the move the quiet part & most switches are done before your team notices.

Thinking about it? Give us a ring.

03333 660 005 · boom-it.co.uk

08/07/2026

9 seconds to answer the phone on average. BOOM.

You read that right. 9 seconds. Surely that's not right... oh but it is.

We've screamed and shouted about it so many times now, but today we're backing it up with actual figures. Take a look for yourself. 👇

That's not 9 seconds until someone logs your ticket. Not 9 seconds until you reach a call menu. 9 seconds until an actual engineer picks up and starts fixing your problem.

Engineers primed and ready on the phones, zero messing around, straight into getting it sorted.

So here's the question, what would you rather have?

"We guarantee a response within 1 hour"
or
"We'll answer the phone in 9 seconds"

Because while their clients are waiting for a response, ours are already back to work. Every minute of downtime costs you money. We just don't let it get that far.

No tickets. No queues. Just answers.

📞 03333 660 005
🌐 boom-it.co.uk

06/07/2026

What a week it's was last week at the BoomIT HQ!

We onboarded a few new clients this week and got them fully set up and sorted. The feedback has already been brilliant, hearing how happy they are with the zero ticketing support and actually being able to speak to an engineer straight away never gets old. It's exactly why we do what we do.

We also took some time out to work on the business itself. Planning, development, and making sure we're building something that keeps getting better for our clients. It's so important to step back and look at the bigger picture, and we've got some really exciting things in the pipeline.

On top of that, we had some great meetings with existing customers looking at ways we can help improve what they've already got in place. It's always great to have those conversations and find new ways to add value.

Then on Friday we were at We are Wakefield with our own stand! We handed out our BoomIT marketing boxes packed with goodies. We really hope everyone who grabbed one enjoyed them. We had some brilliant conversations. If we spoke on Friday and you want to follow up, give us a call, we'll pick up.

Here's to another great week ahead.

📞 03333 660 005
🌐 boom-it.co.uk

01/07/2026

Hello everyone,

We have some exciting news to share!

One year ago today the doors for BoomIT opened and we got to work.

When we reflect back over the last year, the promise was and always is when you call us, an engineer picks up. No tickets. No queues. No "we'll get back to you in 24-48 hours."

Twelve months on, yes really, we've stuck to that promise. We are so incredibly proud of what we have achieved throughout this year and where we have come. It hasn't always been easy, but every challenge has helped us grow, and every success has reinforced why we started BoomIT in the first place. Seeing the trust our customers place in us every day has made all the hard work worthwhile.

A massive thank you to all our customers, partners and suppliers who have helped make this possible. Your support, trust and belief in what we're building has meant everything to us, and we genuinely couldn't have reached this milestone without you.

Onto year 2 with the same promise and commitment as always. We're excited for what's ahead and look forward to continuing to deliver the personal, responsive service that has been at the heart of BoomIT from day one.

Thank you.

11/05/2026

The team just got even better!

We are super excited to share that Adam has joined our team as our newest IT Support Technician.

Yes, that's two Adams now. No, we won't be getting confused. Probably.

Adam's jumping straight in to do what we do best, picking up the phone, fixing the problems, and getting you back to work. No tickets. No queues. No messing around.

📞 03333 660 005
🔗 boom-it.co.uk

05/05/2026

New addition to the office as of last week.

A good reminder every day when we walk through the doors, of the job we are here to do.

No ticketing, just answers.

📞 03333 660 005
🌐 boom-it.co.uk

01/05/2026

Great event this morning at We Are Wakefield.

Always a good Friday morning catching up with familiar faces and meeting some new ones too. Especially when it is hosted at the wonderful The Nostell Estate.

Looking forward to the the next one.

29/04/2026

When did we accept that I.T. support means waiting?

Log a ticket. Wait for a reply. Chase. Get bumped to "level two." Wait again.

Meanwhile your team's stood around, your customers are waiting, and you're paying for the privilege.

We took a different view. No ticket queue. No phone tree. When you ring BOOM, an engineer picks up and sorts it.

That's the whole pitch.

Based in Pontefract, looking after businesses across the UK.

📞 03333 660 005
🌐 boom-it.co.uk