Chauffeur Drive Systems

20/08/2026

July at CDS - Platform updates and improvements

July isn't about one headline feature. It's a handful of smaller, practical changes, the kind that don't make for a big announcement but quietly make your day-to-day easier. Here's what's new in CDS this month, and what it means for your business:

CDS Connect just got faster to work with. Minimum times can now be set right down to 0 minutes, down from 15. That means when a client calls with something urgent, you can send it into the network immediately instead of waiting out an artificial buffer, so you win jobs that used to be too tight to place.

On-screen guidance, wherever you need it. New tooltips across icons, menus and buttons mean your team can hover for an instant explanation instead of digging through help articles. It's a faster ramp-up for new starters and a handy nudge for anyone using a screen they don't touch often.

One home for support. The Knowledge Base and AI Help now live together in a single Support Centre, so you stop guessing which one has your answer. AI Help also has a new feedback option, rate a response or flag it as unhelpful, which directly improves the AI over time.

A snappier diary. Payment Method is now a diary column, so payment status is visible at a glance without opening the booking. We've also changed how the diary pulls its data, meaning lighter layouts load noticeably faster, especially useful when you're working through a busy day at speed.

More flexibility via the CDS API. New webhook functionality means any system you've connected to CDS now gets notified the instant an API-created booking changes, rather than having to check back for updates. Less manual admin, more confidence that connected systems are always current.

Plus a few smaller wins: Zones are quicker to create and easier to find with a new search bar, CDS Home shortcuts can now be added in a single click from anywhere in the system, and most configuration pages have moved into one dedicated Settings area so you're not hunting for the right menu. Full details in our latest update roundup, link in comments.

None of this happens in a vacuum. Every week, our team runs free training bootcamps where we spend two hours talking directly with clients, listening to what's working and what isn't. That feedback loop is where most of these updates start.

Call us to discuss how our chauffeur platform could help you, and arrange an online demo. +44 1786 611299, or email us at [email protected]

05/08/2026

Who chases and authorises the documentation in your chauffeur or limousine business?

In a lot of chauffeur companies the answer is one person in the office, working through a list, sending the same message for the third time.

It does not have to work that way. In CDS, chauffeurs upload their own documents, images and vehicle paperwork straight through the app. Driving licence, insurance, operator licence, vehicle test certificate. The driver holds the current copy, and your system knows about it the moment it arrives.

The office stops being the collection point, and starts being the place decisions get made.

We have written up how compliance works across CDS, from the app in the driver’s hand to the compliance pack you can send to a corporate client.

https://www.chauffeurdrivesystems.com/online-chauffeur-dispatch-software-blog/chauffeur-driver-compliance-software/

23/07/2026

Your clients travel, but does your chauffeur brand travel with them?
When a booking gets passed to a partner company in another city, or another country, that's usually the moment a brand starts to fade into the background. Not with CDS Connect. Every job fulfilled through your network of vetted partners still carries your name board, your branding, and your standards, so your client experiences one seamless relationship with your company, no matter where in the country or the world the job happens.
We've put together a closer look at how this works, and why it matters as you grow. Have a read: [BLOG LINK]

How to keep your chauffeur company brand identity, documentation, and client relationships consistent as you grow internationally.

08/07/2026

June was another big month for CDS platform development.

Here's what got better in June:

🔗 CDS Connect setup is now one click away, with a new Connect Setup Summary to keep your network tidy
📱 The driver app is faster, with Mandatory Slider Order now available.
🧳 The passenger app has been updated, from improving saved locations to blocking problem passengers.
🖥️ The booking widget picked up a handful of upgrades, all from user feedback.
✅ System health Check is clearer and easier to act on.

We build because you push us to. Read the full breakdown on our blog.
https://www.chauffeurdrivesystems.com/online-chauffeur-dispatch-software-blog/chauffeur-software-updates-june-2026/

02/07/2026

Growing a chauffeur company beyond your home city is one of the biggest challenges operators face. How do you serve your clients wherever they travel, without losing the personal service and brand you've worked so hard to build?
The answer isn't joining a faceless job pool. It's building your own trusted network of partner operators, on your own terms.
Our new blog post explains exactly how ambitious operators are growing internationally as independent brands, and our global chauffeur network that makes it achievable, whether you run five vehicles or fifty.

Give it a read: https://www.chauffeurdrivesystems.com/online-chauffeur-dispatch-software-blog/cds-global-network/

22/06/2026

The premium chauffeur industry is growing globally and that's genuinely exciting.
However, growth raises a question every serious operator has to answer: Is your system built to help you keep up? Managing your own drivers alongside subcontractors, trusted affiliate partners, and international bookings coming in from multiple sources is only seamless if your platform makes it seamless.
Here's what CDS brings to the table:
- CDS Connect lets you share and receive work with other CDS operators for free.
- GNet integration connects you to thousands of ground transport companies worldwide.
- Our direct integrations with HBX, Transferz, and Groundspan put your availability in front of global travel bookers.
- Through Carey International, you're connected to one of the most respected premium chauffeur networks in the world.
- If you have your own systems, our open API connects everything together.
One platform - every hire - every partner - every channel. https://www.chauffeurdrivesystems.com

15/06/2026

Driver documents. Sorted. No Hassle.
Have you ever chased a licence copy over WhatsApp, dug through email attachments to find an insurance certificate, or onboarded a new affiliate and crossed your fingers you had everything you needed? Those days are over.
With CDS, your drivers upload their documents straight into the Chauffeur App.
- Driving licences
- PCO/PHV badges
- Certifications and compliance docs
The driver chooses who sees what. And you review and accept the documents, directly in CDS. Clean, fast, and fully in one place.
No more folder chaos. No more "can you resend that?" No more compliance blind spots across your network.
CDS is built for operators who take their standards seriously.
Find out more at chauffeurdrivesystems.com, or call us at 0044 1786 611299

12/06/2026

Driver Availability in the CDS driver App - New feature.

Whether you are an owner-driver, a subcontractor, or part of a trusted partner network, there is nothing more frustrating, time and resource wasting, than dead time between jobs.
The new Driver Availability feature changes that.

Got a gap between hires? Open the CDS driver app, tap the availability icon, and set how long you are free. You will instantly become visible to the operators and partner companies that you work with.

On the operator side, available drivers appear lived on the CDS map screen, complete with location and remaining availability time.
When you spot a suitable driver, click their pin, review their upcoming hires, and assign one in a few taps.

It is a smarter way to fill vehicle and driver downtime, increase utilisation across your network and keep your operation running profitably, without the phone calls and stress.

The platform handles the process, your people own the relationship. That combination done well is what separates the best from the rest.

See our system in action, take a look at our website, https://www.chauffeurdrivesystems.com, or give us a call 0044 1786 611299

10/06/2026

Your base rate is only as strong as your ability to protect it.

When fuel rises, events create demand, or a booking comes in at 3am,
CDS makes sure the right surcharge is already applied. Automatically.

No manual adjustments. No missed charges. No margin quietly disappearing.

Examples of automated uplifts;
- Fuel uplifts
- Unsociable hours
- Airport and zone charges
- Event and public holiday rates
- Client and vehicle-specific surcharges

And every one of them configurable to appear either as a clear invoice line,
or rolled into the fare total. Your call.

We give you the tools to protect your margins.

Read our latest blog on our website, and give us a call to see how our platform could help you;

https://www.chauffeurdrivesystems.com/online-chauffeur-dispatch-software-blog/cds-automated-surcharges/

04/06/2026

We've been busy.
May was a big month for updates at CDS, and we wanted to share a snapshot of what we've been working on for you.
Here's some of what's new on the platform:
Bulk driver allocation - assign one driver to multiple hires in a single click.
Driver availability on the map - see who's free, where they are, right now.
Last portal login for bookers - no more guessing if they've actually logged in.
Preferences at a glance - Client Likes, Dislikes, Passenger feedback and a Score, all in one screen.
Validate directly in the diary - fewer clicks, faster workflow.
Autotext expanded - from 128 to 2,048 characters.
And this is just a snapshot. Our development cycle never stops, there is always something new being built, refined, or improved based on our user feedback.
CDS handles the process, while your people own the relationship. And that combination done well is what separates the best from the rest.
Read the full update on our blog:

Chauffeur Drive Systems May 2025 Platform Snapshot  ·  May 2025 What we’ve been up to as we move into summer Innovation inspired by your ambition. A selection of new capabilities  ·  May 2025 This is just a snapshot. Behind the scenes, development never stops and every week brings refinement...