eDesk

eDesk The professional customer support software for businesses that are serious about eCommerce.

eDesk is on a mission to help online retailers deliver extraordinary customer service, and maximize customer satisfaction to enhance their reputation and increase sales, everywhere they sell. eCommerce by Design, our All-In-One Helpdesk enables online sellers to deliver fast and accurate customer service to drive growth with customer intelligence and market expansion, from one place. Winner of a D

eloitte Fast 50 'Innovative New Technology Award', our software centralizes and prioritizes all customer communications alongside order details, in our Smart Inbox. Our AI-powered automations offer personalized responses to customer queries, so brands have more time to focus on growth. Our platform integrates with over 250 webstore, marketplace, social, email, and logistics channels, more than any other customer support software, so merchants can expand into new markets and grow sales with confidence.

eDesk is ready to power your best eCommerce year yet where customer support drives real growth.📈Here’s to faster respons...
01/01/2026

eDesk is ready to power your best eCommerce year yet where customer support drives real growth.📈

Here’s to faster responses, happier customers, and smarter support in 2026.

🎁 On the 7th day of Giftmas, eDesk gave to me… AI Agent!Always on and always bright. Handling queries day and night.
12/12/2025

🎁 On the 7th day of Giftmas, eDesk gave to me… AI Agent!

Always on and always bright. Handling queries day and night.

🎁 On the 6th day of Giftmas, eDesk gave to me...6 hours back!Faster replies, less time spent. Productivity, heaven-sent....
11/12/2025

🎁 On the 6th day of Giftmas, eDesk gave to me...6 hours back!

Faster replies, less time spent. Productivity, heaven-sent.

🎁 On the 5th day of Giftmas, eDesk gave to me... 5-star reviews!Service so good they had to share. Rave reviews beyond c...
10/12/2025

🎁 On the 5th day of Giftmas, eDesk gave to me... 5-star reviews!

Service so good they had to share. Rave reviews beyond compare.

🎁 On the 4th day of Giftmas, eDesk gave to me...sales converted!Shoppers ask, you answer fast. Turning browsers into sal...
09/12/2025

🎁 On the 4th day of Giftmas, eDesk gave to me...sales converted!

Shoppers ask, you answer fast. Turning browsers into sales that last.

🎁 On the 3rd day of Giftmas, eDesk gave to me...real-time insights!See what's happening right away. Data to guide you ev...
08/12/2025

🎁 On the 3rd day of Giftmas, eDesk gave to me...real-time insights!

See what's happening right away. Data to guide you every day.

🎁 On the 2nd day of Giftmas, eDesk gave to me...2-way integrations!All your platforms, easy connection. Seamless sync in...
05/12/2025

🎁 On the 2nd day of Giftmas, eDesk gave to me...2-way integrations!

All your platforms, easy connection. Seamless sync in each direction.

🎁 On the 1st day of Giftmas, eDesk gave to me...1 unified inbox! All your messages, where they should be. One inbox brin...
04/12/2025

🎁 On the 1st day of Giftmas, eDesk gave to me...1 unified inbox!

All your messages, where they should be. One inbox brings clarity.

Address

Haddington Road
Dublin 4

Opening Hours

Monday 9am - 9pm
Tuesday 9am - 9pm
Wednesday 9am - 9pm
Thursday 9am - 9pm
Friday 9am - 9pm
Saturday 9am - 2pm
Sunday 9am - 2pm

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