Cradle

Cradle Cradle combines the power of smart call routing and user-centered design to help your customers talk

Exciting news! We're thrilled to be featured as a new integration partner with FYI this March.Our integration brings clo...
13/04/2026

Exciting news! We're thrilled to be featured as a new integration partner with FYI this March.

Our integration brings cloud-based phone capabilities directly into FYI. So your team can make and receive calls from anywhere, with every conversation automatically captured, matched to the right client, and filed with a full transcript. A smarter way to manage client communication and compliance.

09/04/2026

Moving to new software does not have to be painful. With Cradle, setup is quick, training is simple, and support is built in. Your team will be confident from the very first day, and you will start seeing value from the very first call. Switching has never been easier or more worthwhile.

01/04/2026

When you’re covering for a colleague, the last thing you want is to sound unprepared. Cradle makes every call seamless by giving you instant access to transcripts and summaries of past conversations. Within seconds, you’re fully up to speed and ready to handle the client’s needs like you’ve been there from the start.

Every call is recorded, transcribed and summarised directly into FYI so your team can stay focused on the conversation, ...
26/02/2026

Every call is recorded, transcribed and summarised directly into FYI so your team can stay focused on the conversation, not the admin.

09/02/2026

Cradle with FYI means you’ll never write another call note again. Every conversation is recorded, transcribed, and summarised directly into FYI. By the time you finish the call, the summary is already waiting. That saves hours of admin each week and gives you more time back with clients.

Cradle captures every call and logs the time directly into your accounting software. No admin. No gaps. Just accurate bi...
03/02/2026

Cradle captures every call and logs the time directly into your accounting software. No admin. No gaps. Just accurate billing, done for you.

20/01/2026

With Cradle integrated into XPM, every call comes with instant context. Your team sees exactly who’s on the line and can jump straight into their client record. No wasted time, no awkward “who is this?” moments. Just smoother conversations and every call automatically logged in one place.

06/01/2026

"Our phones are answered more now that we're using Cradle."

Target Accounting's smart routing flows calls from reception to available team members. Accountants busy? Remove them for the day. Staff away? Adjust in seconds.

Flexible routing. Every call answered.

Wishing you a very Merry Christmas from the Cradle team.See you on the other side of the holidays 🎄
24/12/2025

Wishing you a very Merry Christmas from the Cradle team.

See you on the other side of the holidays 🎄

17/12/2025

It’s that time of year again to put the phones down.

We’ll be logging off on Friday 19 December and back on Monday 5 January.

See you in the new year 🎄

02/12/2025

💰 Stop leaving money on the table.

Desk phones mean missed billable time. Calls happen, your team forgets to log them, and revenue disappears.

Cradle captures every call automatically. Your team logs in, loads the time into your billing system, and bills clients accurately.

No more guessing or forgotten calls.

Address

101 Pakenham Street West
Auckland
1010

Telephone

+6498879333

Website

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