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Simplesat

Simplesat is the fun and engaging survey tool for service businesses to gather insightful and action

22/06/2026

🌎 Four years and counting.

We've renewed our EcoCommitted partnership with ClimeCo for the fourth year, and this time we offset 128 metric tons of CO₂e.
It's not a product feature or a marketing play. It's just something we care about, so we keep at it.

Thanks to the ClimeCo team for making it easy to keep going. Year five is next.

🌱 Year 4.
🌍 128 MT CO₂e offset.
🤝 Partnering with ClimeCo.

Learn more: https://na2.hubs.ly/H06dh300

18/06/2026

Simplesat now integrates with Decagon, so you can measure CSAT on AI-handled conversations and keep everything in one place.

If your AI agent handles a lot of your support but you're only surveying human chats, you've got a blind spot. The Decagon integration closes it. Trigger CSAT surveys straight from AI conversations, and pull your existing Decagon scores into Simplesat automatically. No separate systems, no missing feedback.

💡 Tip: create a Decagon topic tag like "In-App Survey." When an agent adds it to a conversation, Simplesat sends your survey through the chat widget. One tag, an automatic survey, and zero manual work.

https://na2.hubs.ly/H0691Kd0

16/06/2026

Remote support feedback has a context problem. A rating shows up, but who left it? Which agent? What session? Good luck.

Simplesat now connects with LogMeIn Rescue, so every response arrives with the full story attached: customer name, agent, ticket data, and any custom fields you track in Rescue. No copy-paste, no digging through CSV.

Connect it through the API, or drop your Simplesat survey link into Rescue's post-session flow.

👉 Learn more: https://www.simplesat.io/news-updates/logmein-rescue-integration/

11/06/2026

Simplesat now syncs customer feedback directly into Databricks.

If your data stack runs on Databricks, getting satisfaction data in has generally meant routing through another tool or maintaining a custom pipeline. The new connector skips that. Authenticate with a service principal, pick your destination table, and feedback flows into your lakehouse on its own.

Turn it on and it backfills your full history, then keeps syncing in real time. From day one, satisfaction data sits right next to the rest of your reporting.

👉 Learn more: https://na2.hubs.ly/H064Pyq0

26/05/2026

Two days out: Gorgias Connect 2026 in Los Angeles — and Simplesat will be there.

One room, one day — ecommerce + CX leaders sharing what's working across AI, automation, and revenue-driving support.

📍 Playa Studios, Culver City, Los Angeles | 📅 Thursday, May 28

🎟️ Apply to attend → https://na2.hubs.ly/H05s1kf0

21/05/2026

LA ecommerce + CX folks: this one's for you.

⚡ Conversations → revenue
⚡ AI → real impact (not hype)
⚡ Networking that's actually useful

We’re partnering with Gorgias for Gorgias Connect Los Angeles 2026 — a one-day room full of operators sharing what's working right now.

📍 Playa Studios, Culver City, Los Angeles | 📅 May 28

🎟️ Apply to attend → https://na2.hubs.ly/H05s1dC0

14/05/2026

Next week, Simplesat is joining DTCx for 5 TOP Tools for Your DTC Tech Stack in the AI Era — a practical session, hosted by Gorgias, on where AI is genuinely creating leverage in a modern DTC stack, and where it's mostly hype.

Also joining: Recharge, Stamped, Linnworks, and Simplistic.

If you've been meaning to take a hard look at your stack, this is your chance to finally do it.

📅 May 21 | 2:00 PM ET / 11:00 AM PT | 💻 Virtual

👉 Save your spot at DTCx: https://na2.hubs.ly/H05s1ks0

13/05/2026

Los Angeles — we're coming your way with Gorgias

Simplesat is joining Gorgias Connect LA 2026, a one-day event for ecommerce and CX leaders focused on turning conversations into revenue.

✅ How leading brands turn CX into growth
✅ Practical AI + automation (no fluff)
✅ Connect with operators doing the work

📍 Playa Studios, Culver City, Los Angeles | 📅 May 28

🎟️ Apply to attend → https://na2.hubs.ly/H05s0k_0

12/05/2026

Relate is coming up — Denver, May 18–20.

Common pattern: teams collect CSAT… and the follow-up is manual, inconsistent, and easy to miss.

At Relate, we're showing a simple Zendesk workflow that closes the loop automatically: survey → insight → follow-up.

Visit us at our booth and we'll walk you through it in a few minutes.

Register now: https://na2.hubs.ly/H05nWJn0

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จันทร์	09:00 - 17:00
อังคาร	09:00 - 17:00
พุธ	09:00 - 17:00
พฤหัสบดี	09:00 - 17:00
ศุกร์	09:00 - 17:00
เสาร์	09:00 - 17:00