08/31/2026
Meet Jacki Webb, Manager of Customer Success & Analytics at Alasconnect.
For nearly a decade, Jacki has been helping Alaska businesses and communities succeed through technology. She believes the best technology experiences happen when people feel heard, supported, and connected.
At Alasconnect, Jacki focuses on understanding the experiences of both customers and employees, transforming feedback into meaningful improvements that strengthen relationships and drive better outcomes. Whether supporting customers through challenges or partnering with teams to improve processes, her goal remains the same: making every interaction a little better than it was before.
Known for bringing people together and bridging the gap between technical and business conversations, Jacki believes strong relationships, clear communication, and continuous improvement are the foundation of long-term success.